Excellent service by Shannon. Had visited store a few times to make a decision on which sofa to purchase. On each occassion Sharnnon was welcoming and friendly and so pleased she was working on the... Ver más
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Consulta las opiniones de los clientes
Following a visit to the Bradford store and not being able to find the sofa we were looking for we travelled to your Doncaster store as we were told the sofa we wanted to look at was there. Really gla... Ver más
La empresa ha respondido
Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Ver más
La empresa ha respondido
We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
16 High Street, DN6 8DP, Doncaster, Reino Unido
- 0333 999 9732
4,9
Excelente
3 mil opiniones
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Great Customer Service
Shannon was really helpful and talked us through the process making sure there were no hidden surprises. The drinks were appreciated too with the weather!
26 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Great customer service very helpful
26 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Hello Mrs Stephens,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Helpful and patient salesman
Helpful and patient salesman. Made our experience so much easier
25 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Hello Diane,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Our sales lady was really helpful
Our sales lady was really helpful. We ere left to have a browse and then someone came over. Spooks to us about what we’d seen and went through the different options.
As young people we find most places aren’t as accommodating but I can say we felt very comfortable and staff were lovely!
24 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great experience from Lauren at…
Great experience from Lauren at Carcroft DFS. She went through everything with us to make sure we were happy, very professional & friendly.
24 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great Service
Joe from the Doncaster branch was more than helpful. Very patient, informative and professional. A very pleasant and easy purchase. Thank you Joe.
23 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fast very efficient service
No pushy salesperson, great polite service, all information given, everything explained in full
23 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Carcroft
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent Service
I called in the store on 20 May, spoke to sales person Joe who was very helpful, obtaining costs and sizes.
Returned on 21 May with my husband to look at the sofa.
Joe was not available, and I had asked him not to send email link to order so another assistant placed the order for us. She was very efficient and helpful, although I’d like it acknowledged that it was Joe who sold the sofa to me.
21 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Joe met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
The lady who helped us was very professional and courteous, gave us space when we needed and was there when we were ready to buy. No pressure, just very helpful.
21 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Hello Ian,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Carcroft
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great service.
20 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Well laid out showroom
Well laid out showroom, acknowledged by staff when we arrived, but left to browse. No pushy sales staff. But helpful and pleasant when spoke to them.
18 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Good morning Christopher,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Sofa and chair
Good service price was ok not delivered yet , sales team first class,thanks Joe sales person
4 de marzo de 2026
Respuesta de DFS Furniture - Carcroft
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We walked in to the showroom and Joseph…
We walked in to the showroom and Joseph said hello and asked did we need any help.
We had a coffee and a chat.
Joseph sorted everything out for us and we bought our sofas.
Thank you Joseph.
17 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Good Morning,
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Joseph met all of your expectations.
Kind Regards,
Jordan
DFS Customer Support
Sofa searching
We identified two sofas that we were interested in an d Shannon was very helpful with letting us know what our options were without the 'hard sell'
17 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful good staff very good…
Very helpful good staff very good customer service matt was great
17 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
We were made to feel welcome
We were made to feel welcome. We were remembered from a previous visit. The whole process of purchasing the furniture was dealt with properly.
8 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Good morning Helen,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
excellent service and knowledge
5 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Mr Geoffrey Butterfield
Lauren was very helpful it was a pleasant experience she gave good advice on how to look after the settee and chair that we ordered
10 de mayo de 2026
Respuesta de DFS Furniture - Carcroft
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lauren.
Kind Regards,
Jordan
DFS Customer Support
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