Walked in not looking to buy anything. Greeted by Mihai who was lovely throughout. Ended up with a 3 piece suite. Beautiful colour and style. Mihai was very professional and easy to talk to and ask qu... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónDering Road, Cardiff Gate Retail Park, Pontprennau, CF23 8NL Cardiff, GB
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Consulta las opiniones de los clientes
We had such a lovely experience at DFS, and a big thank you to Sameera for making it so enjoyable. She was incredibly friendly, knowledgeable and helpful, taking the time to understand our lifesty... Ver más
La empresa ha respondido
The sales representative, Zeena was so helpful and allowed us to take our time. She was informative and hospitable. Will definitely go back for future purchases.
La empresa ha respondido
Really pleased with how our visits went. Greeted by Sales Advisor Sameera on the first occasion, who was polite, informative and helpful as we browsed products on offer. Answered all questions and inf... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Dering Road, Cardiff Gate Retail Park, Pontprennau, CF23 8NL, Cardiff, Reino Unido
- 0333 999 9766
4,8
Excelente
4 mil opiniones
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Excellent customer service from Zeena
Had a really good experience with Zeena she was very friendly and provided exceptional customer service and are happy with our purchase. I had a bit of a funny turn, feeling faint whilst in the store and Zeena was amazing. She is a credit to your company.
14 de enero de 2026
Respuesta de DFS Furniture - Cardiff
We appreciate you taking the time to leave your review. We're happy to hear that you had a really good experience and are pleased with your purchase. We value your feedback!
Kind Regards,
Vanessa
DFS Customer Support
Best sofa shop about!
I've always bought my sofa from DFS I've always had good experience with friendly sales staff! , and the store is always well presented, was a gutted that store in Cardiff was temporarily closed and I had to travel further to next nearest one, however it didn't stop me from purchasing another sofa and coffee table. , best shop for buying sofas going in my opinion and quick at delivering.
7 de enero de 2026
Respuesta de DFS Furniture - Cardiff
We appreciate your continued loyalty and are happy to hear about your positive experiences with our sales team. We're glad that you found what you were looking for, despite the temporary closure. Thank you for the 5-star review!
Kind Regards,
Vanessa
DFS Customer Support
Zeena
When at the Leckwith store yesterday, the sales assistant, Zeena, was very helpful, knowledgeable and friendly and nothing was too much trouble for her. Zeena is an asset to your company and if all sales assistance were as friendly and helpful as her, there would be more positive shopping experiences all around.
13 de enero de 2026
Respuesta de DFS Furniture - Cardiff
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Lorraine A
DFS Central Customer Support
We had a fantastic experience with…10/10
We had a fantastic experience with staff member ROSE at leckwith Cardiff store not rushed and explained everything very clearly we took her advise and waiting for our lovely sofas thank you ...
12 de enero de 2026
Respuesta de DFS Furniture - Cardiff
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Respuesta de DFS Furniture - Cardiff
We appreciate you taking the time to share your positive experience with our team's helpful and polite service!
Kind Regards,
Vanessa
DFS Customer Support
Rose the lady who helped us was great
Rose the lady who helped us was great , she was engaging a lot with our three year old who we had with us - gave us some great advice on the sofa we liked and we decided to buy it there and then - a pleasant experience
11 de enero de 2026
Respuesta de DFS Furniture - Cardiff
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Rose in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Cardiff
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Came in looking for a new sofa with a…
Came in looking for a new sofa with a few ideas we had already seen. Allison assisted us with our choices until we decided on the right one.
10 de enero de 2026
Respuesta de DFS Furniture - Cardiff
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lady who sold us our furniture was…
The lady who sold us our furniture was lovely, very friendly, and make us feel at ease, explained everything throughly. And made our experience pleasurable.
3 de enero de 2026
Respuesta de DFS Furniture - Cardiff
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
It was good
Good range in well presented wharehouse. Excellent staff interactions form a very helpful lady
4 de enero de 2026
Respuesta de DFS Furniture - Cardiff
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great shopping experience
Great selection of furniture so we were able to find exactly what we wanted. Happily left to wander the showroom ( I hate pushy sales people) until we found what we wanted and then helped by the lovely Rose to finalise our purchase.
9 de enero de 2026
Respuesta de DFS Furniture - Cardiff
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Fantastic service from the Cardiff…
Fantastic service from the Cardiff branch very helpful no pressure Sena credit to your store
9 de enero de 2026
Respuesta de DFS Furniture - Cardiff
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Cardiff
We're glad you had a great experience in our Cardiff store. Thank you for your positive feedback; we appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
We were able to look at the sofas on…
We were able to look at the sofas on our own. Staff did introduce themselves and if we had questions come and ask, which was great.
Once we found the sofa we liked, Pete was extremely warm and friendly answering our questions.
7 de enero de 2026
Respuesta de DFS Furniture - Cardiff
We appreciate you sharing your experience and giving us a great rating. We're glad you were able to browse comfortably and that our staff was helpful and friendly when needed.
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Cardiff
Good morning Matthew,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, all aspects of the sale were communicated with great clarity and professionalism,
7 de enero de 2026
Respuesta de DFS Furniture - Cardiff
Good morning Colin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service at DFS Leckwith, Cardiff
Excellent customer service with knowledgeable staff. Graziel greeted us at the Leckwith Store in Cardiff and gave us all her attention and knowledge regarding sofas and after sales service. It was a pleasure to deal with her
28 de diciembre de 2025
Respuesta de DFS Furniture - Cardiff
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great sales person
3 de enero de 2026
Respuesta de DFS Furniture - Cardiff
Good Morning Steve,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Cardiff
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Service with a smile.
We were very happy with a very helpful staff. She was very approachable and explained the delivery date and the extended warranty cost clearly.
She provided a service with a smile throughout.
3 de enero de 2026
Respuesta de DFS Furniture - Cardiff
Good Morning Ali,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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