From start to finish, Rachel was so kind and helpful, always checking in and doing her absolute best to get our sofa delivered as quickly as possible as we had a young baby at home! Also, the team... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
5 star experience today in Dfs Carlisle Lovely Rebecca offered us a warm drink and helped answer all our queries. Nice relaxed atmosphere and plenty of time given to make our minds up. Only one d... Ver más
La empresa ha respondido
Very welcoming, polite & answered any questions as best as possible that we had. Had a very lovely experience. Can’t wait for our new sofa to come. Customer service was fab.
Great selection inshore. Very knowledgeable and friendly member of staff, Rebecca , helped with our choice of sofas. Took time to ensure we were entirely satisfied with colours, material and sizes. Ve... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Duke's Road, CA1 1JD, Carlisle, Reino Unido
- 0333 999 9813
4,9
Excelente
7 mil opiniones
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Robyn was excellent and helped us see…
Robyn was excellent and helped us see our options really well, nothing was too much trouble. Would highly recommend.
18 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello Nick,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Jacob and the team were extremely…
Jacob and the team were extremely courteous and professional. DFS staff utilised a no pressure approach which is always positive for prospective customers.
Jacob was very knowledgeable regarding the product he was selling and was an excellent communicator. Overall a great experience and I’m one happy customer.
18 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jacob.
Kind regards,
Lia
DFS Customer Support
Was welcomed into the store by David…
Was welcomed into the store by David then left to browse for a good while. David came back over when we chose a sofa and was very helpful and clear when discussing everything. A very good experience overall.
11 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello Mark,
We're really grateful you shared this amazing 5* review. We are glad to hear that David helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Quick and seamless experience in store
Quick and seamless experience in store. Hopefully delivery will be as speedy. Can’t wait to revive our new furniture and relax in our summer house.
17 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The sales assistant was very…
The sales assistant was very professional and polite, went through everything with us .
16 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
10 out of ten
16 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Carlisle
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very helpful and informative
Very helpful and informative. No pressure to buy and very relaxing situation altogether. In and out all sorted with a great buy in Less than 30 minutes. Definitely be back.
16 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Rhys was very helpful
Rhys was very helpful. Allowed us to take our time and talked us through the buying process clearly without any pressure.
16 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Really great services in choosing and…
Really great services in choosing and buying my new sofa. The Sales assistant was very knowledgeable and took time to explain everything carefully and review all the options. Would recommend.
14 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and friendly staff at the…
Very helpful and friendly staff at the Carlisle store. Would highly recommend.
13 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lady that helped us was brilliant
Lady that helped us was brilliant. I had a very specific style of sofa that I wanted and she showed me a few different options. Made our decision and it just went very smoothly. Hoping to get my sofa in 12 weeks!
14 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very helpful staff
Very helpful staff, no hard sell, sensible advice, listened to what I wanted and found the right answer.
Reece was super approachable and patient, gave me time to think about what was right for me - thank you. This is the second generation of sofas I have bought from DFS and I will be back next time I need a refresh.
14 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Reece. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
The staff were very accommodating and…
The staff were very accommodating and helpful Bethany couldn't have helped anymore if she tried
13 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello Graham,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Kind,helpful staff x
13 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great staff
Great staff, great service and fast responses from everyone I spoke to
6 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The fact that the person who served me…
The fact that the person who served me was very knowledgeable and very polite. They made it easy to order the sofa we wanted.
3 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello Gemma,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Carlisle
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Good customer service from start to…
Good customer service from start to finish by Jacob and Rees
12 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello Alex,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Friendly and helpful staff
Friendly and helpful staff, the sales person made us welcome they explained everything without any pressure..
11 de agosto de 2026
Respuesta de DFS Furniture - Carlisle
Hello Joe,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
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