DFS Furniture - Cork Opiniones 

2819
TrustScore: 5 sobre 5

4,9

City Gate Park, Mahon Point, T12 DH0F Cork, IE


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a fantastic experience with DFS Cork, thanks to Paula. She was extremely friendly, helpful and knowledgeable about the product we were interested in. She took the time to go through the orde... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great experience at DFS thanks to Paula. She was friendly, knowledgeable, and helped us choose the perfect sofa without any pressure. She took the time to explain the different options and ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was giving as much time as needed to go over all options and even revisit and change to our desired choice of couch and armchair. Bari was our consultant in Mahon Point Cork. Exceptional customer se... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment I walked into the store, I felt genuinely listened to and valued. The agent took the time to understand exactly what I was looking for, answered all of my questions with patience, a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(2819)

96.066 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Omar dealt very well with me

Omar dealt very well with me. Very pleased with his efforts.

21 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff member Paula

Staff member friendly, efficient and patient. Paula took time to explain details and answer my questions.

18 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

My entire experience with DFS furniture…

My entire experience with DFS furniture was amazing. The couch is probably the most comfortable couch I have ever sat on, and superb quality. It was expensive, but worth every cent, it's sturdy and luxurious. Every visitor and family member that see it always want to know where I got it. The staff were very helpful and overall experience was great.

2 de julio de 2025
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Good morning Eimear,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

This is my third sofa from dfs and each…

This is my third sofa from dfs and each buying experience has been excellent.I was given all options and address to help me make my final choice.

17 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Paula was brilliant right the way…

Paula was brilliant right the way through made very eay

15 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Good morning Seamus,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Replacement of defective product

Having had a problem with one of your previous products, we were welcomed and assisted in a professional and friendly manner, resolving the issue with a replacement. The products are definitely of high quality and comfortable.

10 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 1 estrellas sobre 5

Zero stars from us

Zero stars from us. Disgraceful pathetic service. They sent invalid link and we cannot track the item we ordered. I reported this twice and nothing was done about it. No new link provided, zero help.
The level of incompetence and lack of professionalism are shocking.
We paid 3.5k for the sofa and were told max waiting time is 8w. Its been 10w now and still no delivery. Assistant Manager in Cork store was extremely rude. I questioned all negative online reviews and she said they are irrelevant...thats how they value customer review, for them its irrelevant. Store Manager from Cork called me from blocked number (extremely unprofessional) and disconnected during the call as he couldnt simply explain why they fail to deliver.
Definitely we will never order again and do not recommend !!

13 de mayo de 2026
Opinión espontánea
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Hi Joanna,

Thank you for taking the time to leave us your review. We do appreciate any feedback.We are so sorry to hear you are awaiting delivery of the furniture as I can appreciate your frustration with this.

The link is available on our website to find, its in the top left hand corner, here is a link for you: https://www.dfs.co.uk/trackmyorder. When inputting the infomation please ensure there are no spaces after the order number or surname or this will not work. If its the dates thar aren't updating then we can chase this internally for you with the supplier.

Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Omar was amazing at his job and made…

Omar was amazing at his job and made picking a couch for my new home so much easier

10 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful, Friendly & Informative staff.

Helpful, Friendly & Informative staff.

The store manager and Katie, our sales representative, were particularly helpful in helping us decide upon and purchase our couch, and were very friendly, clear and concise.

We'd be more than happy to business in the DFS Cork store in the future.

10 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had a great experience at DFS

We had a great experience at DFS. Paula was very helpful and professional—she even brought a measuring tape to help us figure out if the footstool would fit, which made a big difference.
The manager also came over to check everything and thank us, which was a really nice touch. Overall, lovely service and a very positive experience.

4 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good

Very good expetience in store

4 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

We have been there twice, and it is a real pleasure dealing with the Cork Mahon branch team. They are all so helpful and informative, and they answered all of our questions. Today was our second visit, and because of how Joe welcomed and treated us as well as explaining everything patiently, we decided to place our order.

Joe is a true gentleman and made the entire process so easy. He explained everything clearly, making us feel confident in our purchase.

A big thank you to Joe and the Mahon team!

I 100% recommend DFS for sofas; the material and furniture quality are excellent compared to similar products on the market. They offer a wide variety of styles, fabrics, and colors."

3 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

A relaxed shopping expedition.

Very impressed with the range of furniture available. Having been allowed to browse, we were offered assistance by Paula who was very helpful and knowledgeable and guided us through our purchase of a Sofa and Recliner Chairs. Altogether a very pleasant experience.

2 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Joe the manager was very kind to my…

Joe the manager was very kind to my kids and attentive

2 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. V attentive staff

2 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Paula was so patient and talked me…

Paula was so patient and talked me through all my options so I felt like I made the exact choice I needed

1 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Paula was very helpful

Paula was very helpful, no pressure, explained everything. I am very happy with the experience.

1 de mayo de 2026
Logotipo de DFS Furniture - Cork

Respuesta de DFS Furniture - Cork

Good afternoon Caroline,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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