We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... Ver más
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Dale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... Ver más
La empresa ha respondido
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... Ver más
La empresa ha respondido
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... Ver más
La empresa ha respondido
April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, Reino Unido
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We felt very comfortable and relaxed about our purchase. We were put under no pressure at all. Every detail was explained in a very simple manner. Very pleasant. The sales person was very helpful and friendly throughout.

Respuesta de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale
We were greeted politely by a lady who allowed us to walk around at ease but when we approached her for help she was amazing she answered all questions with a professional attitude well done Sam thank you for your help ( may be called San)

Respuesta de DFS Furniture - Darley Dale
Steve at Darley Dale branch was very helpful and made the purchase a stress free experience. He gave the advice needed.

Respuesta de DFS Furniture - Darley Dale
A lady asked us if we needed help but we were still wandering around. We then tried a few recliners and were 95% sure we had found the one. Steve then came to us, showed us a couple of others and the different available fabrics.He was very helpful without being pushy and as someone who owns a shop, customer service is very important to me. He brought us a coffee and went through all the options. This is the third suite we have bought from your store in 34 years, we don’t even look anywhere else.
I also wanted to mention how lovely and clean the ladies loo was.

Respuesta de DFS Furniture - Darley Dale
The first person who showed us around led us to the more expensive sofas and seemed to dismiss many of our ideas. Secondly we were helped by April who was warm & friendly and worked with us to find the right sofa. Thank you April.
Sofa yet to be delivered so unable to comment further.

Respuesta de DFS Furniture - Darley Dale
very nice and helpful sales lady everything explained to our satisfaction

Respuesta de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale
It was good experience
Lee made us comfortable and helped to select the things needed.

Respuesta de DFS Furniture - Darley Dale
I went in looking for a new table for my first home and I had such an amazing experience. Sam who sold me the table was bubbly and such a lovely person to deal with. She wasn’t pushy or anything and let me decide for myself which is exactly what I needed in such a big decision! Thank you Sam !!

Respuesta de DFS Furniture - Darley Dale
We came with a specific criteria for our new sofa and chair
Upon entering, April introduced herself and escorted us to the one we’d seen online.
April was a fantastic guide through the maze of ‘same but different’ she even moved the coffee tables from other displays to give us more of a visual representation
From cleaning the sofa to plumping it’s cushions I actually had a lovely morning out and bought the sofa of my dreams

Respuesta de DFS Furniture - Darley Dale
Pleasant atmosphere, courteous treatment, not rushed, everything explained. no pressure.Sales staff efficient , took there time , excellent service

Respuesta de DFS Furniture - Darley Dale
We were seen to by an asian lady called PRASANTHI who could not have been more helpful. We were allowed to explore the shop with no interruptions and when we did order the lady was very thorough and extremely helpful indeed with no attempt at 'hard selling'
10/10 for PRASANTHI 🙂

Respuesta de DFS Furniture - Darley Dale
Had no problems staff great did not get pestered

Respuesta de DFS Furniture - Darley Dale
The lady was very knowledgable about her products and was very helpful, polite and patient.
And she smelt lovely. :)

Respuesta de DFS Furniture - Darley Dale
the two man crew showed professionalism courtesy and above all respect.

Respuesta de DFS Furniture - Darley Dale
Staff very helpful polite and gave you all the information asked about

Respuesta de DFS Furniture - Darley Dale
Friendly welcome but no pressure. We found exactly what we were looking for and got all the information we required from the salesman Steve. He gave us plenty of time to think things over and answered all questions we had .

Respuesta de DFS Furniture - Darley Dale
Clear concise explanation of all details.
No 'hard-sell' but there to help when required.

Respuesta de DFS Furniture - Darley Dale
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