DFS Furniture - Darley Dale Opiniones 

4457
TrustScore: 5 sobre 5

4,9

Dale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, Reino Unido

  • 0333 999 9738

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(4457)

95.482 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We felt very comfortable and relaxed…

We felt very comfortable and relaxed about our purchase. We were put under no pressure at all. Every detail was explained in a very simple manner. Very pleasant. The sales person was very helpful and friendly throughout.

3 de julio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Hello,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Pleasant and easy

Plenty of choice, courteous helpful staff

1 de julio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

very professional

We were greeted politely by a lady who allowed us to walk around at ease but when we approached her for help she was amazing she answered all questions with a professional attitude well done Sam thank you for your help ( may be called San)

1 de julio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Steve at Darley Dale branch was very…

Steve at Darley Dale branch was very helpful and made the purchase a stress free experience. He gave the advice needed.

30 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful, not pushy

A lady asked us if we needed help but we were still wandering around. We then tried a few recliners and were 95% sure we had found the one. Steve then came to us, showed us a couple of others and the different available fabrics.He was very helpful without being pushy and as someone who owns a shop, customer service is very important to me. He brought us a coffee and went through all the options. This is the third suite we have bought from your store in 34 years, we don’t even look anywhere else.
I also wanted to mention how lovely and clean the ladies loo was.

30 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Hello Michelle,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 4 estrellas sobre 5

Showroom experience

The first person who showed us around led us to the more expensive sofas and seemed to dismiss many of our ideas. Secondly we were helped by April who was warm & friendly and worked with us to find the right sofa. Thank you April.
Sofa yet to be delivered so unable to comment further.

29 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

very nice and helpful sales lady…

very nice and helpful sales lady everything explained to our satisfaction

28 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

No pressure

No pressure
Explain everything clearly
Nice staff

28 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

It was good experience

It was good experience
Lee made us comfortable and helped to select the things needed.

27 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing staff

I went in looking for a new table for my first home and I had such an amazing experience. Sam who sold me the table was bubbly and such a lovely person to deal with. She wasn’t pushy or anything and let me decide for myself which is exactly what I needed in such a big decision! Thank you Sam !!

27 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sam met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sofa of my dreams

We came with a specific criteria for our new sofa and chair
Upon entering, April introduced herself and escorted us to the one we’d seen online.
April was a fantastic guide through the maze of ‘same but different’ she even moved the coffee tables from other displays to give us more of a visual representation
From cleaning the sofa to plumping it’s cushions I actually had a lovely morning out and bought the sofa of my dreams

27 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that April met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Pleasant atmosphere

Pleasant atmosphere, courteous treatment, not rushed, everything explained. no pressure.Sales staff efficient , took there time , excellent service

26 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

DARLEY DALE DFS VISIT ON 23rd JUNE 2026

We were seen to by an asian lady called PRASANTHI who could not have been more helpful. We were allowed to explore the shop with no interruptions and when we did order the lady was very thorough and extremely helpful indeed with no attempt at 'hard selling'
10/10 for PRASANTHI 🙂

23 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Prasanthi.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The lady was very knowledgable about…

The lady was very knowledgable about her products and was very helpful, polite and patient.
And she smelt lovely. :)

23 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

the two man crew showed professionalism…

the two man crew showed professionalism courtesy and above all respect.

16 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly welcome but no pressure

Friendly welcome but no pressure. We found exactly what we were looking for and got all the information we required from the salesman Steve. He gave us plenty of time to think things over and answered all questions we had .

14 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Clear concise explanation of all…

Clear concise explanation of all details.
No 'hard-sell' but there to help when required.

21 de junio de 2026
Logotipo de DFS Furniture - Darley Dale

Respuesta de DFS Furniture - Darley Dale

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

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