I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... Ver más
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I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... Ver más
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Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Ver más
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Sales assistant (Nicky?) Very helpful, informative. Explained things thoroughly. Very easy going and happy to talk and also olet us have time to think. Just what customers want and need. No pushy sal... Ver más
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Wayne was fantastic - answered all our questions, explained the process and was not pushy or looking for a hard sell. Told him what we were after and he showed us our options
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Mansfield Road, Meteor Centre, DE21 4SY, Derby, Reino Unido
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Took a little while to locate any assistants unfortunately, but eventually the lady who assisted us was very helpful and very friendly, not pushy at all thank you

Respuesta de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby
Dominic was really helpful and not pushy at all giving us plenty of time to make our decision.

Respuesta de DFS Furniture - Derby
Dominic has been so wonderful and patient with us. We had so many questions and requests while trying to design our modular sofa in store. The level of his customer service is superb and he made the designing and purchasing experience so much fun.

Respuesta de DFS Furniture - Derby
Staff are helpful especially dom. Got my new sofa order couldn’t fault them.

Respuesta de DFS Furniture - Derby
Pete was fantastic from start to finish, we went in and found a sofa that was exactly what we needed, but still went down the road to make sure we couldn’t find one better. Ended up back in store and handle everything professionally as well as having a laugh too.
Top class service!

Respuesta de DFS Furniture - Derby
Very disappointed on the service I have had trying to get help with my sofa, just been pasted from one department to another with not answering my questions

Respuesta de DFS Furniture - Derby
Very informative salesman Mark,answered all of my questions,very knowledgeable as well

Respuesta de DFS Furniture - Derby
The lady in store who assisted us and helped us purchase the right sofa for us was lovely kind and friendly her recommending extras and explaining why these may be needed and no pressure to purchase was a good change from hard selling we witnessed in other stores

Respuesta de DFS Furniture - Derby
Excellent Dominic at Derby branch was very helpful & friendly

Respuesta de DFS Furniture - Derby
There was a good range of products to see in the store and the staff were friendly. Dominic stood out as being courteous, friendly and helpful and had a lot of patience. As a disabled customer using a walker who went to the store with my disabled brother who uses a walking stick, Dom went out of his way to ensure that we were comfortable and didn't need to move too far if he could bring products to us, which he did. It was a surprise to discover that Dom has only been with DFS for a few months as all of our questions about the product we were interested in were well answered by him and his explanation of the financial services and offers that were available was well communicated too. I'm grateful to Dom for the excellent customer service he gave and my brother whole-heartedly agrees with me. Thank you to Dom for treating us with respect as this is not always the case in retail shops for people with a disability.

Respuesta de DFS Furniture - Derby
Great customer service. Person I spoke to was friendly and clear with detail.

Respuesta de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby
No hassle very quick processs and the lady that looked after us was fantastic

Respuesta de DFS Furniture - Derby
We were served today by Dom, he was a very nice young man and was very helpful and knowledgeable in what we required. He was a pleasure to deal with and was not in any shape or form pushy and incredibly good at what he does. Would definitely recommend.

Respuesta de DFS Furniture - Derby
My husband and I went into DFS looking for a new sofa, we sat on A LOT of sofas but fell in love with one, Dominic at the Meteor Centre in Derby, was exceptional - very knowledgeable, very likeable and not too much selling patter! We are now waiting for it to be delivered! Very happy so far ....

Respuesta de DFS Furniture - Derby
The service is very good, and the team is so cooperative.

Respuesta de DFS Furniture - Derby
We had tassina deal with us, just want to start of by saying what a lovely women! Such nice energy and you can tell she has the customers best interest and not completely sale oriented, she played a big part in helping us decide what would work with our lay out. Amazing to deal with and wish her the best, thankyou again :)

Respuesta de DFS Furniture - Derby
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