No hard sell. Jackie was extremely knowledgable, unhurried and customer-friendly. Having looked at all your sofas (refreshingly having not been pounced on by over-zealous sales people) we chose the... Ver más
Localización
Cambiar localizaciónKidderminster Road, Roman Way Retail Park, WR9 9AD Droitwich, GB
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Consulta las opiniones de los clientes
Went into Droitwich store today to purchase a new sofa for my son/daughter in law. The lady paisley was extremely helpful and knowledgeable. She put us at ease and the purchase was very fast and str... Ver más
I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... Ver más
La empresa ha respondido
Had such a fantastic experience buying my sofa today! The lady who helped me was so friendly, welcoming, and genuinely lovely to chat with—we even ended up swapping dog stories and looking at photos o... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Reino Unido
- 0333 999 9742
4,9
Excelente
4 mil opiniones
Invita a los clientes a opinar
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Jas was very helpful and knowledgeable
Jas was very helpful and knowledgeable, he was great. Fully appreciate how smooth Jas made the experience.
9 de agosto de 2026
Respuesta de DFS Furniture - Droitwich
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful and friendly staff :)
The member of staff was patient, friendly and helped talk us through all the steps of our purchase. They offered professional opinions without trying to hard sell extras and genuinely treated us like people. 5 Star experience!
9 de agosto de 2026
Respuesta de DFS Furniture - Droitwich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Very good very helpful and knowledgeable
Very good very helpful and knowledgeable
9 de agosto de 2026
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
I was served by Paisley at the…
I was served by Paisley at the Droitwich store, I came in twice and on both occasions had lots of questions, she was patient, kind and no question was too much for her, she guided me through my purchase and explained everything perfectly what an asset to the store!
9 de agosto de 2026
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
May was very knowledgeable about the…
May was very knowledgeable about the sofa that we wanted to buy, and explained clearly about the insurance products that we brought,
9 de agosto de 2026
Respuesta de DFS Furniture - Droitwich
Hello Barry,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Nice range of sofas to look at and try
Nice range of sofas to look at and try. Helpful staff
8 de agosto de 2026
Respuesta de DFS Furniture - Droitwich
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Pleasant professional staff allowed…
Pleasant professional staff allowed time for browsing not pushy.
5 de agosto de 2026
Respuesta de DFS Furniture - Droitwich
Hello Tim,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Droitwich
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Top service
Lee was super today, gave us the time we needed to make sure it was the sofa we really wanted. Then went through everything for us and all the details we needed to know.
Brought our last sofa 20 years ago and it’s lasted that long so come back again for another one and top service yet again. Can’t wait for it to be delivered now.
2 de agosto de 2026
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and knowledgeable salesman
2 de agosto de 2026
Respuesta de DFS Furniture - Droitwich
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lee was super helpful
Lee was super helpful! He made our measurements work and we left very happy!
1 de agosto de 2026
Respuesta de DFS Furniture - Droitwich
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The young girl who looked after us was…
The young girl who looked after us was very pleasant and very informative about everything, she is a credit to you
31 de julio de 2026
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
The service in store was fantastic
The service in store was fantastic. A lovely Lady called May helped me identify the sofa which was right for me. She was a wealth of knowledge around all the different sizes and models. I was super impressed. A few weeks later when it came to purchasing the Sofa a gentleman called Lee helped me. He was very friendly, polite, knowledable and made buying my first sofa a fun experience
31 de julio de 2026
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Well explained and very friendly staff…
Well explained and very friendly staff ,affordable prices
31 de julio de 2026
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great choice of Sofas
Great choice of Sofas, we went specifically to see the Country Living brand sofas and ended up buying from the Joules range.
The staff were great, very warm and welcoming, very knowledgeable, giving us time to decide what we wanted. We were mostly supported by Paige who was very patient and supported us to make the right choice for us.
31 de julio de 2026
Respuesta de DFS Furniture - Droitwich
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
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