DFS Furniture - Droitwich Opiniones 

4402
TrustScore: 5 sobre 5

4,9

Kidderminster Road, Roman Way Retail Park, WR9 9AD Droitwich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

No hard sell. Jackie was extremely knowledgable, unhurried and customer-friendly. Having looked at all your sofas (refreshingly having not been pounced on by over-zealous sales people) we chose the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into Droitwich store today to purchase a new sofa for my son/daughter in law. The lady paisley was extremely helpful and knowledgeable. She put us at ease and the purchase was very fast and str... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No high pressure salesmen, offered us assistance or freedom to browse at our leisure,didn't follow us around the shop.Just the way it should be.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Reino Unido

  • 0333 999 9742

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(4402)

101.274 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We went to DFS on Sunday to look at…

We went to DFS on Sunday to look at purchasing a corner sofa, a sales person called Paisley came over and chatted to us and we left purchasing one, Paisley was extremely helpful, she is a credit to DFS.

31 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Salesman was helpful

Salesman was helpful, kept a respectful distance but was there to help and offer advice when required. He wasn't pushy and left us to make our own choices, the actual sales process was smooth and clearly explained. All options for payment were covered with terms to suit us.

1 de junio de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

I knew which sofa and chair I wanted after looking online, but went to the store to see exactly what they were like. I received excellent service from the friendly and informative staff and placed my order

31 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Jas was very helpful patient…

Jas was very helpful patient professional not pushing for a sale

31 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Hello,

Thank you for your kind feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

My husband and I were looking for a sofa as we recently moved to a new house. The sales assistant, Paisley, was welcoming, knowledgeable about the sofa and covered the terms and conditions as well as the care for the sofa. She offered my husband and I a drink which was a lovely touch and she let us have a look around before deciding and ordering a sofa.

30 de mayo de 2026
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Respuesta de DFS Furniture - Droitwich

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic customer service both times…

Fantastic customer service both times we went to DFS

30 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service.

Lee was really knowledgeable and talked us through everything we needed to know. He gave us plenty of space and we did not feel pressurised into a sale at all.
Lee is very personable, cheerful and a credit to the company.

29 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lee.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience and customer service

Jas and the team were well informed and courteous, making purchase of our new sofa a 10/10 experience. Would absolutely recommend purchasing your new sofa from Droitwich DFS.

27 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 4 estrellas sobre 5

Lovely helpful staff

Lovely helpful staff. Very knowledgeable and not pushy.

25 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly informative staff

Friendly informative staff, gave all the options and explained everything . Great service

25 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Absolutely fantastic service from staff…

Absolutely fantastic service from staff at DFS Droitwich today!! Jas was very patient and informative, his professionalism and expertise were second to none. The selection of sofas on display was plentiful and impressive, the ambience of the store was relaxing and comfortable, all in all a very pleasant experience whilst placing our order. A big thank you to Jas and the team at Droitwich for the warm welcome.

25 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Hello Chris,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Extremely helpful

Extremely helpful. Helped find exactly what we were looking for. Explained everything in full detail. Would highly recommend.

25 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

Great experience from start to finish

25 de agosto de 2025
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Hello Niall,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Knowledgable and friendly

Knowledgable, processional and friendly advice. Highly recommend speaking to Jas for solid guidance on any sofas to suit.

24 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amanda was amazing at DFS droitwich

Amanda was amazing at DFS droitwich. Highly recommend. Excellent all round.

23 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly service

Amanda was approachable,professional but also relaxed and friendly she made sure I understood everything and explained all the products with overselling I didn't feel pressured in any way.

23 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 4 estrellas sobre 5

Friendly but not pushy staff

Friendly but not pushy staff
Sofa more expensive once delivery & care kit added which should be part of price on shop floor in my opinion
Good choice of sofas

16 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very friendly and professional team

Very friendly and professional team. Advised on all I needed to take good care of my new sofa
Would recommend

22 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Store and staff great.

The staff at the Droitwich store were very helpful. Provided all necessary information and explained in simple terms. Offered advice and suitable options based on our criteria. A very good service overall.

20 de mayo de 2026
Logotipo de DFS Furniture - Droitwich

Respuesta de DFS Furniture - Droitwich

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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