Tony the sales person made us feel at ease and didn’t pressure us at all with our purchases we took our time and he very professionally helped us with any questions we had. Not once did he come across... Ver más
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Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY Brierley Hill, GB
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Tony the sales person made us feel at ease and didn’t pressure us at all with our purchases we took our time and he very professionally helped us with any questions we had. Not once did he come across... Ver más
La empresa ha respondido
Visited the store on the 26th July, from start to finish I was made to feel welcome as soon as we started talking to the assistant she kindly offered us a drink straight away. All our queries we ans... Ver más
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We recently purchased a sofa from DFS and would like to express our appreciation for the excellent service we received from Tony. From the moment we entered the store, he was friendly, knowledgeab... Ver más
La empresa ha respondido
Attentive and friendly staff. Great store layout and excellent customer service. Steph in particular stood out. Kind, courteous and an eye for detail with helping me to look at an accent chair that wo... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY, Brierley Hill, Reino Unido
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Outstanding service from start to finish. Tony was professional, responsive, and highly efficient throughout the entire process. Communication was excellent, and everything was handled smoothly and on time. His attention to detail and commitment to customer satisfaction really stood out. It's refreshing to work with a company that consistently delivers such a high standard of service. I would highly recommend DFS to anyone looking for a reliable and trustworthy service provider.

Respuesta de DFS Furniture - Dudley
Quick and easy no pressure with sale and explained everything clearly and great price

Respuesta de DFS Furniture - Dudley
Good customer care from the members of staff that assisted us, no rushing or pushy sales. Allowed us to take our time and provided good advice around choices and availability.

Respuesta de DFS Furniture - Dudley
Dealt with Tony Brierley Very Good explained everything was a breeze
Very pleased as my family have had many sofas of DFS

Respuesta de DFS Furniture - Dudley
Matt was so great. Lovely guy. Talked us through everything in enough detail and made us laugh along the way! Threw in a couple of extras at no additional cost. Couldn't have asked for better service. Sofa ordered ready for my house move next week. Thank you for being a part of making my house look like a home.

Respuesta de DFS Furniture - Dudley
Tony was very professional. Extremely helpful. What helped me decide to buy a new sofas, was how Tony left us alone and gave us space and time to decide on our own. Without any pressure. And the price and zero interest.

Respuesta de DFS Furniture - Dudley
Everyone in Merryhill DFS Store were friendly welcoming without being pushy or over bearing. Sham was professional, he had a lovely approach to customers and made me feel comfortable and that the purchase must be right for me. I would definitely go back

Respuesta de DFS Furniture - Dudley
The man who helped was lovely and friendly, he was very informative thank you

Respuesta de DFS Furniture - Dudley
Tony was very helpful and polite. Was really pleased with the customer service we received.

Respuesta de DFS Furniture - Dudley
A very welcoming experience. Nothing was to much trouble for the salesman. He explained the entire purchasing process and answered all my questions. A great friendly service, and I left happy and reassured with my purchase.

Respuesta de DFS Furniture - Dudley
Unfortunately I’ve forgotten the representatives name but he was lovely to work with. He was friendly, helpful, talked me through everything, explained everything well and efficiently. Pleasure to deal with and I left a happy customer

Respuesta de DFS Furniture - Dudley
Very helpful and knowledgeable team so happy to help and go the extra mile cery impressed with my experience at dfs merryhill from floor staff to management

Respuesta de DFS Furniture - Dudley
The Man Who served me was very polite and helpful.

Respuesta de DFS Furniture - Dudley
The store didn't have exactly what I wanted. But, the staff were helpful, patient and polite.

Respuesta de DFS Furniture - Dudley

Respuesta de DFS Furniture - Dudley
We only popped into your Merry Hill store...... just looking for 2 ,3 setters in zinc....we first spoke to Sam your Manager...we popped back home to make sure of our sizes....then went back to the store and spoke to Dan......we placed the order and now we just wait for the delivery....your sales team are excellent!! Thank you!!
....

Respuesta de DFS Furniture - Dudley
Matt your sales guy was amazing. Gave him measurements of living room and alcove etc. Went through lots of configurations. Took his time to get everything so as it fitted perfect.
Top credit to him and a credit to your company

Respuesta de DFS Furniture - Dudley
Very friendly and talked us through all we had to do too purchase our new sofa

Respuesta de DFS Furniture - Dudley
Brilliant experience throughout, staff were fantastic

Respuesta de DFS Furniture - Dudley
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