DFS Furniture - Enfield Opiniones 

6785
TrustScore: 5 sobre 5

4,9

Great Cambridge Road, EN1 1UJ London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I visited DFS along the A10 twice, first to look at the choices available and second to make a purchase, both times we were assisted by Molly who was friendly, knowledgable and not pushy. She thorough... Ver más

Valorada con 5 estrellas sobre 5

Excellent service provided at this branch from Lisa. She answered all of our questions and went through everything to make sure we were happy with the selection. The branch has a large range of sofas... Ver más

Valorada con 5 estrellas sobre 5

My wife, daughter and I recently visited DFS Enfield as we were looking for a sofa for our living room and a sofa bed for our daughter’s room. We received excellent service from Saif, who was extremel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Iqbal was super attentive and focused on answering all our questions. He listened and paid attention to our requirements, after which he was able to assist us with purchasing the sofas we wanted.... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(6785)

98.550 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent customer service from DFC I…

Excellent customer service from DFC I was served by a very nice gentleman called Hassan, who was extremely friendly, honest and helpful.
I would definitely recommend DFS to anyone looking to buy nice sofas at an excellent price.

1 de agosto de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very polite

Very polite. Impartial and extremely caring. And very professional.

31 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Molly was so informative

Molly was so informative, helpful and friendly, not at all pushy , would definitely recommend 👌 x

31 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent Customer Service from Molly

My mum and I had a great experience shopping at DFS. Molly was professional, friendly, and very knowledgeable. She explained everything clearly and made the whole experience easy and enjoyable. Highly recommended!

31 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

The lady who helped us was super lovely and friendly And bubbly.

Gave us all the information we needed and a great deal on a new 3 piece suite we wanted for our apartment.

31 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The man who served me was very helpful…

The man who served me was very helpful and very quick to respond to my questions and give me the item I wanted

30 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful and friendly staff

30 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service

The lady who was my sales person, her name was Ice she was really amazing. Excellent customer service for me went above and beyond.. wasn’t rushed I took my time making sure I chose the right sofa which I did. Extremely friendly, very knowledgeable great asset to your company.

28 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lisa was really helpful and a lovely person

Lisa was really helpful and a lovely person helped us from start to finish and we got exactly what we was looking for and within our budget. Lisa made the experience feel like we was chatting to a friend rather than someone just trying to push a sale.

29 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Thank you Hassan for your help

Thank you Hassan for your help. Excellent customer service! Hassan took his time and explained the details and specs thoroughly.

28 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent .

We received excellent customer service from
Hassan. He was most helpful and patience. Also Rachel at customer service was friendly and polite.

28 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our sales rep was amazing

Our sales rep was amazing, friendly and informative not pushy at all

21 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lisa was most engaging

Lisa was most engaging, friendly, and helpful in navigating our purchase. 10 out of 10 !!

28 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lisa she is very good

Lisa she is very good . Enfield dfs

27 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful service

Very helpful service. Hassan is a very knowledgeable and personable sales advisor

12 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

The sales person Aysul was amazing and…

The sales person Aysul was amazing and made us feel catered to. She ensured that she understood what we needed and was very helpful in helping us visualise fabrics and features of the item we ended up buying. Her colleague Lisa was very friendly and overall it was excellent customer services.

25 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Easy and helpful purchase

DFS is well laid out and guidance was given as I entered the shop as to which area I required.
The member of staff who assisted me was welcoming, helpful, knowledgable and very friendly. She went above and beyond to complete my order and was very patient when I made changes at the last minute.
I hope that the furniture, when I receive it, will be as pleasing as the lady who assisted my purchase.

21 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, listened to our needs and gave good clear advice.

25 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 3 estrellas sobre 5

3 stars because only one of my sofa…

3 stars because only one of my sofa were delivered, instead of two. I contacted customer service she then texted someone but wasn't able to get a reply. she told me to wait until 72 hrs for a reply back from them.

23 de julio de 2026
Logotipo de DFS Furniture - Enfield

Respuesta de DFS Furniture - Enfield

Good Morning,

Thank you for taking the opportunity to write us a review, we welcome any feedback.

We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.

I have taken a look into your order and can see the furniture is in our central distribution warehouse and this will be sent to your local warehouse as soon as possible, please be rest assured we will get this delivered to you.

Again please accept our sincerest apologies for any delays that have occurred.

Kind Regards,

Lorraine A
DFS Central Customer Support

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