DFS Furniture - Exeter Opiniones 

4213
TrustScore: 5 sobre 5

4,9

Digby Drive, Rydon Lane Retail Park, EX2 7HX Exeter, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... Ver más

Valorada con 5 estrellas sobre 5

Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Reino Unido

  • 0333 999 9816

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(4213)

101.641 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommended

Marcus was extremely friendly, helpful and professional, as was his colleague whom we met briefly. He was able to provide full information about the product and extras we could have without being ‘pushy’. He also allowed us to borrow the fabric swatches so that we could go to the carpet store nearby to choose a carpet to match our choice of sofa before we made the purchase.
There were plenty of options/styles/colours of sofas to choose from and the showroom was laid out well.
Overall a great experience and we left extremely happy with our choice. Would definitely recommend this store.

4 de julio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

We had the full attention of the extremely knowledgeable sales assistant Jane who was wonderful.
She made it a truly pleasant shopping experience. We would not hesitate to recommend her.

1 de julio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hello Barry,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The staff at the Exeter store were all…super helpful.

The staff at the Exeter store were all helpful and took the time to assess my needs before showing me a range of compact sofas.

1 de julio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful man

Very helpful man. Helped me make up my mind on colour and material of sofa and found a rug for me too. Thanks

1 de julio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hello Juliet,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had a great experience shopping at…

We had a great experience shopping at DFS, the staff were attentive but not pushy and allowed us to wander around and try out sofas at our own leisure, only popping by occasionally to give any more information should we need/want it. We ended up coming back to order a sofa which was a very reasonable price for the quality/size. The process too was extremely easy and again, we were well informed during that process. Even during any upsells in the checkout process, it never felt pushy, only informative. We would absolutely recommend and shop here again if we needed to.

29 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Jane our sales representative was…

Jane our sales representative was incredible.

28 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Really great

Really personal experience

28 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful assistant

Helpful assistant
Very professional

28 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful salesperson

Very helpful salesperson, offered the extras available with the purchase, but not pushy. A good experience.

21 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Matt was fantastic

Matt was fantastic not only when we first met him but he also recommended some local retailers for other parts of the work and remembered us when we came back in again. A really sensible and helpful approach to selling a sofa.

27 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Buying a sofa made easy

Buying a sofa made easy, Jane was an absolute star! All round great experience with amazing customer service.

26 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Jane.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

the help that you get is help i will be…

the help that you get is help i will be going back to order settee from dfs

18 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 4 estrellas sobre 5

The staff were extremely helpful

The staff were extremely helpful, polite and welcoming, which improves the whole shopping experience.

11 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Have had 3 Dfs sofas so far in my life…

Have had 3 Dfs sofas so far in my life time great service ,treated nicely and always helpful,Jane ,the lady who served me was very knowledgeable and not pushy

24 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hello Alison,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

I was very pleased with the service…

I was very pleased with the service provided and all details explained clearly.
I’m delighted with my choice of sofa and look forward to taking delivery.
Thank you.

21 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff were great and sorted out the…

Staff were great and sorted out the best deal for us.

23 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Your sales lady

Your sales lady, named Kelsie, (I hope I have the correct spelling) was extremely helpful. She didn't put us under any pressure. She was a good listener. Our shopping experience with her to assist us cannot be faulted.

16 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service today in Exeter store

Great service today in Exeter store. Friendly and helpful staff, happy with my new purchase

22 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Should be running the place

The lady that helped us was excellent. Very knowledgeable about your products and couldn't do more to help. We actually purchased the sofa that she recommended once she understood our needs.
She was extremely professional but had the skill to make us feel like we were long standing friends. A rare talent indeed.

21 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

A credit to the DFS company

Dealing with someone who knew the product and who loved her job. Jane Cooper had a bubbly personality with a permanent smile, it was a pleasure doing business with her.
My neighbour also bought furniture from the same store and it was they who told me to seek out Jane.
Jane is a credit to your company.

17 de junio de 2026
Logotipo de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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