Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... Ver más
Localización
Cambiar localizaciónDigby Drive, Rydon Lane Retail Park, EX2 7HX Exeter, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Ver más
La empresa ha respondido
We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Ver más
La empresa ha respondido
Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Información de contacto
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Reino Unido
- 0333 999 9816
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Highly recommended
Marcus was extremely friendly, helpful and professional, as was his colleague whom we met briefly. He was able to provide full information about the product and extras we could have without being ‘pushy’. He also allowed us to borrow the fabric swatches so that we could go to the carpet store nearby to choose a carpet to match our choice of sofa before we made the purchase.
There were plenty of options/styles/colours of sofas to choose from and the showroom was laid out well.
Overall a great experience and we left extremely happy with our choice. Would definitely recommend this store.

Respuesta de DFS Furniture - Exeter
Great experience
We had the full attention of the extremely knowledgeable sales assistant Jane who was wonderful.
She made it a truly pleasant shopping experience. We would not hesitate to recommend her.

Respuesta de DFS Furniture - Exeter
The staff at the Exeter store were all…super helpful.
The staff at the Exeter store were all helpful and took the time to assess my needs before showing me a range of compact sofas.

Respuesta de DFS Furniture - Exeter
Very helpful man
Very helpful man. Helped me make up my mind on colour and material of sofa and found a rug for me too. Thanks

Respuesta de DFS Furniture - Exeter
We had a great experience shopping at…
We had a great experience shopping at DFS, the staff were attentive but not pushy and allowed us to wander around and try out sofas at our own leisure, only popping by occasionally to give any more information should we need/want it. We ended up coming back to order a sofa which was a very reasonable price for the quality/size. The process too was extremely easy and again, we were well informed during that process. Even during any upsells in the checkout process, it never felt pushy, only informative. We would absolutely recommend and shop here again if we needed to.

Respuesta de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter

Respuesta de DFS Furniture - Exeter
Very helpful salesperson
Very helpful salesperson, offered the extras available with the purchase, but not pushy. A good experience.

Respuesta de DFS Furniture - Exeter
Matt was fantastic
Matt was fantastic not only when we first met him but he also recommended some local retailers for other parts of the work and remembered us when we came back in again. A really sensible and helpful approach to selling a sofa.

Respuesta de DFS Furniture - Exeter
Buying a sofa made easy
Buying a sofa made easy, Jane was an absolute star! All round great experience with amazing customer service.

Respuesta de DFS Furniture - Exeter
the help that you get is help i will be…
the help that you get is help i will be going back to order settee from dfs

Respuesta de DFS Furniture - Exeter
The staff were extremely helpful
The staff were extremely helpful, polite and welcoming, which improves the whole shopping experience.

Respuesta de DFS Furniture - Exeter
Have had 3 Dfs sofas so far in my life…
Have had 3 Dfs sofas so far in my life time great service ,treated nicely and always helpful,Jane ,the lady who served me was very knowledgeable and not pushy

Respuesta de DFS Furniture - Exeter
I was very pleased with the service…
I was very pleased with the service provided and all details explained clearly.
I’m delighted with my choice of sofa and look forward to taking delivery.
Thank you.

Respuesta de DFS Furniture - Exeter
Staff were great and sorted out the…
Staff were great and sorted out the best deal for us.

Respuesta de DFS Furniture - Exeter
Your sales lady
Your sales lady, named Kelsie, (I hope I have the correct spelling) was extremely helpful. She didn't put us under any pressure. She was a good listener. Our shopping experience with her to assist us cannot be faulted.

Respuesta de DFS Furniture - Exeter
Great service today in Exeter store
Great service today in Exeter store. Friendly and helpful staff, happy with my new purchase

Respuesta de DFS Furniture - Exeter
Should be running the place
The lady that helped us was excellent. Very knowledgeable about your products and couldn't do more to help. We actually purchased the sofa that she recommended once she understood our needs.
She was extremely professional but had the skill to make us feel like we were long standing friends. A rare talent indeed.

Respuesta de DFS Furniture - Exeter
A credit to the DFS company
Dealing with someone who knew the product and who loved her job. Jane Cooper had a bubbly personality with a permanent smile, it was a pleasure doing business with her.
My neighbour also bought furniture from the same store and it was they who told me to seek out Jane.
Jane is a credit to your company.

Respuesta de DFS Furniture - Exeter
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







