John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Ver más
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John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Ver más
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Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... Ver más
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This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Ver más
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Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Solartron Road, Unit 1, GU14 7QJ, Farnborough, Reino Unido
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Very efficient friendly service. No hard sell. Very pleasant experience

Respuesta de DFS Furniture - Farnborough
Sylvia was amazing and a gave is exactly what we needed. She knew the answers to all of our questions and is a real asset to your company.

Respuesta de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough
Sonia helped me secure my sofa in DFS Farnborough. She was so personable, thoughtful and really knew how to guide me on what I was looking for. Sofa shopping could have been stressful but with Sonia it was made easy, fun and I almost want to buy another one!

Respuesta de DFS Furniture - Farnborough
Billy looked after us,he showed the right amount of attentiveness but also allowed us enough time to browse on our own. He answered all our questions and wasn't at all pushy. We felt he went the extra mile and he is a credit to DFS.

Respuesta de DFS Furniture - Farnborough
The lady who served me was really great, fast as I didn’t have a lot of time and took my order.

Respuesta de DFS Furniture - Farnborough
Very helpful and informative staff. Beautiful comfortable sofas. The staff member showed me how the sofabed works and had the information I needed about sizes.
Also happy that I could easily re-arrange delivery to a day that suited me by calling DFS. The sofa is arriving well before schedule as well so I am a happy customer :)

Respuesta de DFS Furniture - Farnborough
Very good service the staff was very helpful and polite and made sure we found the perfect sofa that we was looking for.

Respuesta de DFS Furniture - Farnborough
Looked at purchasing a sofa, appreciated Ben introducing himself and then allowing us the time to explore before then offering his assistance, which meant I did not feel any pressure from the classic let me follow you around the store. Ben's product knowledge was excellent on the sofa we asked about. Returned the next day, ended up purchasing a different sofa (recliner vs family UShape), equally as good of knowledge. We had been to see beds at another store, and Mike (former Dreams employee), was introduced to me by Ben, who was then able to discuss their beds and mattresses. Honest. Transparent. Very Helpful. Bought a sofa and two beds and felt very happy with the service I received. Must mention Steven, the Assistant Manager of the store, who was also polite in passing. If all purchases and sales people were this pleasant to deal with, online shopping would not be so popular.

Respuesta de DFS Furniture - Farnborough
We bought our recliner sofas plus a nest of tables from Sonia Peek from the Farnborough store. The range of sofas are incredible we were really impressed as its been 6 years since we last shopped for a sofa. We went through all different ranges and furniture bits until we found ‘the one’. Sonia was incredibly helpful talking us through everything and explaining things in detail including the care kit which we loved. I highly recommend DFS and would like to say a special thanks to Sonia!

Respuesta de DFS Furniture - Farnborough
We visited DFS Farnborough a couple of times to decide on our new sofa and dealt with a lovely lady called Sylvia. Sylvia was very helpful, non-pressuring and answered all questions. We changed our mind at the last minute due to sizing and she agreed with our decision rather than pressuring us to get the more expensive and larger one. Great experience, thank you!

Respuesta de DFS Furniture - Farnborough
Tyra was very helpful and took time and effort to understand what we were looking for. She fully explained everything and answered all our questions.

Respuesta de DFS Furniture - Farnborough
Sylvia was highly professional throughout our visit, today. With bags of personality, Sylvia made the whole experience pleasurable.

Respuesta de DFS Furniture - Farnborough
Great service from the teams, gave us all the info we needed

Respuesta de DFS Furniture - Farnborough
Happiness satisfaction but need work on delivery

Respuesta de DFS Furniture - Farnborough
Great service from David start to finish, the process for getting our sofa delivered was clearly communicated, and the price was very good :)

Respuesta de DFS Furniture - Farnborough
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