DFS Furniture - Farnborough Opiniones 

5160
TrustScore: 5 sobre 5

4,9

Solartron Road, Unit 1, GU14 7QJ Farnborough, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Solartron Road, Unit 1, GU14 7QJ, Farnborough, Reino Unido

  • 0333 999 9815

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(5160)

98.550 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very efficient friendly service

Very efficient friendly service. No hard sell. Very pleasant experience

4 de julio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sylvia was amazing and a gave is…

Sylvia was amazing and a gave is exactly what we needed. She knew the answers to all of our questions and is a real asset to your company.

4 de julio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good service

Given time to browse. Very helpful but not pushy sales staff.

28 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sonia helped me secure my sofa in DFS…

Sonia helped me secure my sofa in DFS Farnborough. She was so personable, thoughtful and really knew how to guide me on what I was looking for. Sofa shopping could have been stressful but with Sonia it was made easy, fun and I almost want to buy another one!

2 de julio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Hello Dan,

We are really grateful for your kind words and for sharing your experience in our store with Sonia. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service !

Billy looked after us,he showed the right amount of attentiveness but also allowed us enough time to browse on our own. He answered all our questions and wasn't at all pushy. We felt he went the extra mile and he is a credit to DFS.

1 de julio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The lady who served me was really…

The lady who served me was really great, fast as I didn’t have a lot of time and took my order.

2 de julio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

V good service

15 de abril de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Hello Gary,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great sofas, very helpful and informative staff

Very helpful and informative staff. Beautiful comfortable sofas. The staff member showed me how the sofabed works and had the information I needed about sizes.

Also happy that I could easily re-arrange delivery to a day that suited me by calling DFS. The sofa is arriving well before schedule as well so I am a happy customer :)

29 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sofa

Very good service the staff was very helpful and polite and made sure we found the perfect sofa that we was looking for.

29 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Find Ben and Mike for Help. Brilliant.

Looked at purchasing a sofa, appreciated Ben introducing himself and then allowing us the time to explore before then offering his assistance, which meant I did not feel any pressure from the classic let me follow you around the store. Ben's product knowledge was excellent on the sofa we asked about. Returned the next day, ended up purchasing a different sofa (recliner vs family UShape), equally as good of knowledge. We had been to see beds at another store, and Mike (former Dreams employee), was introduced to me by Ben, who was then able to discuss their beds and mattresses. Honest. Transparent. Very Helpful. Bought a sofa and two beds and felt very happy with the service I received. Must mention Steven, the Assistant Manager of the store, who was also polite in passing. If all purchases and sales people were this pleasant to deal with, online shopping would not be so popular.

28 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ben and Mike met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great sofas, great customer service from Sonia!

We bought our recliner sofas plus a nest of tables from Sonia Peek from the Farnborough store. The range of sofas are incredible we were really impressed as its been 6 years since we last shopped for a sofa. We went through all different ranges and furniture bits until we found ‘the one’. Sonia was incredibly helpful talking us through everything and explaining things in detail including the care kit which we loved. I highly recommend DFS and would like to say a special thanks to Sonia!

28 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

We visited DFS Farnborough a couple of…

We visited DFS Farnborough a couple of times to decide on our new sofa and dealt with a lovely lady called Sylvia. Sylvia was very helpful, non-pressuring and answered all questions. We changed our mind at the last minute due to sizing and she agreed with our decision rather than pressuring us to get the more expensive and larger one. Great experience, thank you!

27 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sylvia.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent

Excellent service

27 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service from Tyra

Tyra was very helpful and took time and effort to understand what we were looking for. She fully explained everything and answered all our questions.

27 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tyra.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

review

10 characters

26 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sylvia

Sylvia was highly professional throughout our visit, today. With bags of personality, Sylvia made the whole experience pleasurable.

26 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service from the teams

Great service from the teams, gave us all the info we needed

22 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from David start to finish, the process for getting our sofa delivered was clearly communicated, and the price was very good :)

21 de junio de 2026
Logotipo de DFS Furniture - Farnborough

Respuesta de DFS Furniture - Farnborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más