DFS Furniture - Greenwich Opiniones 

1352
TrustScore: 5 sobre 5

4,9

Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Reino Unido

  • +443339999777

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1352)

99.778 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The sales people genuinely never had…

The sales people genuinely never had such a positive experience. They staff there went above and beyond made us laugh, made us comfortable and most important of all
Made sure we made the right purchase.

Couldn’t recommend them enough and genuinely 5 star service!! Keep it up!

25 de abril de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Good morning Siti,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The customer service was outstanding

The customer service was outstanding

5 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

We Came in and was Greeted straight…

We Came in and was Greeted straight away but we were given the space to look around I couldn’t see the one I saw online so Mo said that should be upstairs and he was spot on he showed me the options colours and I did say that I need the arms to detach as it will be difficult getting it through my door to the living Room He was very nice and very helpful I sat on the sofa and and I said yes straight away it was a Really nice Experience I had today and I’m Really looking forward to my new Sofa coming

11 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Absolutely outstanding service from Shazmin

Absolutely outstanding service from start to finish at DFS! She was incredibly patient, professional, and genuinely helpful throughout the entire experience. She took the time to explain every single aspect in full detail, making sure we understood all of our options clearly and comfortably.

What really stood out was how much care and attention she gave us — there was never any pressure or rushing. She allowed us plenty of time to properly think through our choices and gave excellent advice and conclusions that truly helped us make the right decision. Her knowledge, communication, and customer service skills were honestly exceptional.

She made the whole experience feel easy, relaxed, and enjoyable, which is rare to find nowadays. You can tell she genuinely cares about her customers and wants them to leave happy and confident with their purchase.

If I could give more than 5 stars, I absolutely would. Her service was genuinely a 10/10 and she deserves huge recognition for how amazing she was. Thank you again for such a fantastic experience — we’ll definitely be recommending DFS to others because of her!

11 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

11 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Mo we excellent with his assistance in…

Mo we excellent with his assistance in making sure all our queries were answered in order to make the right choice of product. Very professional!

10 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Professional and knowledgeable. A very pleasant experience at the Greenwich store.

The sales representative who advised and assisted me with the sale of my sofa was professional, knowledgeable and helped me with making my final decision to purchase my sofa. I would recommend DFS to friends and family based on the experience I encountered and i will be visiting the Greenwich store again within the next 6 - 9 months to purchase another item - thank you :)

4 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

It was a great shopping experience

It was a great shopping experience, the staff, especially Sameera were very friendly and helpful.

9 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff all very helpful wasn’t pushed…

Staff all very helpful wasn’t pushed into buying anything manager gave good advice regarding size and color sales girl gave good advice too .

8 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Kerry at DFS Charlton was amazing with…

Kerry at DFS Charlton was amazing with me she did went through all with me and the store manager William also help me honestly amazing experience I have.

7 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Good afternoon Lola,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good point

Very good point

7 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Good afternoon,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service young man named mo…

Great service young man named mo Greenwich dfs very friendly tho shame dfs don't have all sofas to sit on and look at .in the end we choose a corner sofa so looking forward to that .

6 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service and staff…

Great customer service and staff knowing how much to engage with the customer, but also the need to give space to allow us to make our own choice.

4 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Good afternoon Kevin,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Tom was extremely helpful and friendly

Tom was extremely helpful and friendly. He made us feel very contactable. Did a great job and would definitely return next time we need some new furniture.

1 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Karima was very helpful

Karima was very helpful, easy going in her approach and very clear communication taking the time to answer all my queries. Now I can’t wait for my new couch to arrive….

4 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

The person that added to us was very…

The person that added to us was very helpful

4 de mayo de 2026
Logotipo de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

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