Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Ver más
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Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB
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Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Ver más
La empresa ha respondido
Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Ver más
La empresa ha respondido
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
La empresa ha respondido
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Reino Unido
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The sales people genuinely never had such a positive experience. They staff there went above and beyond made us laugh, made us comfortable and most important of all
Made sure we made the right purchase.
Couldn’t recommend them enough and genuinely 5 star service!! Keep it up!

Respuesta de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich
We Came in and was Greeted straight away but we were given the space to look around I couldn’t see the one I saw online so Mo said that should be upstairs and he was spot on he showed me the options colours and I did say that I need the arms to detach as it will be difficult getting it through my door to the living Room He was very nice and very helpful I sat on the sofa and and I said yes straight away it was a Really nice Experience I had today and I’m Really looking forward to my new Sofa coming

Respuesta de DFS Furniture - Greenwich
Absolutely outstanding service from start to finish at DFS! She was incredibly patient, professional, and genuinely helpful throughout the entire experience. She took the time to explain every single aspect in full detail, making sure we understood all of our options clearly and comfortably.
What really stood out was how much care and attention she gave us — there was never any pressure or rushing. She allowed us plenty of time to properly think through our choices and gave excellent advice and conclusions that truly helped us make the right decision. Her knowledge, communication, and customer service skills were honestly exceptional.
She made the whole experience feel easy, relaxed, and enjoyable, which is rare to find nowadays. You can tell she genuinely cares about her customers and wants them to leave happy and confident with their purchase.
If I could give more than 5 stars, I absolutely would. Her service was genuinely a 10/10 and she deserves huge recognition for how amazing she was. Thank you again for such a fantastic experience — we’ll definitely be recommending DFS to others because of her!

Respuesta de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich
Mo we excellent with his assistance in making sure all our queries were answered in order to make the right choice of product. Very professional!

Respuesta de DFS Furniture - Greenwich
The sales representative who advised and assisted me with the sale of my sofa was professional, knowledgeable and helped me with making my final decision to purchase my sofa. I would recommend DFS to friends and family based on the experience I encountered and i will be visiting the Greenwich store again within the next 6 - 9 months to purchase another item - thank you :)

Respuesta de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich
It was a great shopping experience, the staff, especially Sameera were very friendly and helpful.

Respuesta de DFS Furniture - Greenwich
Staff all very helpful wasn’t pushed into buying anything manager gave good advice regarding size and color sales girl gave good advice too .

Respuesta de DFS Furniture - Greenwich
Kerry at DFS Charlton was amazing with me she did went through all with me and the store manager William also help me honestly amazing experience I have.

Respuesta de DFS Furniture - Greenwich
Great service young man named mo Greenwich dfs very friendly tho shame dfs don't have all sofas to sit on and look at .in the end we choose a corner sofa so looking forward to that .

Respuesta de DFS Furniture - Greenwich
Great customer service and staff knowing how much to engage with the customer, but also the need to give space to allow us to make our own choice.

Respuesta de DFS Furniture - Greenwich
Tom was extremely helpful and friendly. He made us feel very contactable. Did a great job and would definitely return next time we need some new furniture.

Respuesta de DFS Furniture - Greenwich
Karima was very helpful, easy going in her approach and very clear communication taking the time to answer all my queries. Now I can’t wait for my new couch to arrive….

Respuesta de DFS Furniture - Greenwich

Respuesta de DFS Furniture - Greenwich
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