Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
La empresa ha respondido
We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... Ver más
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... Ver más
La empresa ha respondido
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... Ver más
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

8 North Street, GU1 4AF, Guildford, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Megha was very friendly and effective sale person, she was so helpful. Last 3 days I have been visiting various DFS stores to get help to buy sofa and Guildford one the only store that I got help to decide which sofa to get. Thank you!
David was very helpful and friendly. Great service!
Very quick and great service at the Guildford shop. All my questions were answered, looking forward to receiving my sofa
Megha was very helpful in answering our questions when enquiring about a sofa. She was really clear and transparent during the buying process. Excellent customer service and it was a really pleasant experience.
David Vinson, was really helpful. He talked us through everything in great detail. The finance was a bit of a nightmare as they were very slow. But he did his upmost to try get all of the details over to them for me. I am looking forward to receiving my new sofa’s!
We were helped by Joshua when purchasing a 3 piece sofa set. His customer service, knowledge of the product, and genuine friendly nature were outstanding. Not only was he amazingly helpful, but he was great with our two little kids. He made our trip to DFS a great experience.
Friendly quick service and everything explained and sorted out very quickly. Thank you David!
Friendly service from everyone in store, answered questions clearly and gave additional helpful information
Very informative and courteous person who helped us decide what we wanted.
Thank you to Ryan at Guildford for his patience and assistance in getting the right sofa ordered for me.
Really pleased with the service.
Myself and my partner went to DFS Guildford to get our first sofa together. I had had a little look online before going to get an idea. The store was friendly and efficient and I really liked the fact we were left to our own devices until we finally made our choice. We were approached by a lovely lady whose name I unfortunately didn't get, then swiftly passed to the manager who got the basic information on our order. The manager then handed us over to David who dealt with the whole ordering process; he was informative, helpful and made the transaction smooth. Our order was checked over and the finance aspect was simple. All in all, a great experiance and we were in and out in 30 minutes! Would highly recommend if your needing a new sofa.
Good advice, quick service, everything explained well.
Josh was brilliant! And lovely. The house keeping lady gave lots of time and advice and was really helpful. Lady I saw before Josh (on the previous Sunday) was also brilliant.
We had specific requirements for our new sofa that made ordering potentially complicated. The staff were knowledgable, friendly and attentive staff. Looking forward to receiving our new sofa.
Josh was amazing talked through all the options very friendly and attentive
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.