DFS Furniture - Haverfordwest Opiniones 

2494
TrustScore: 5 sobre 5

4,9

Fishguard Road, SA61 2AT Haverfordwest, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service from start to finish.Really friendly, clean and tidy store. Patient while we went through different options and reviewed differen sofa set up. Hope went through in detail all the after... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Greeted by a friendly member of staff.She gave us details of where the different sofas were in the store. She wasn't pushy,and left us to look at and try different sofas. We were offered us a cup o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the second I walked into the shop I was greeted with a smiling helpful sales person, Hope. After walking around the store testing a number of sofas and talking with Hope, she helped us pick th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a fantastic experience with Hope today. She was incredibly friendly, welcoming, and knowledgeable from the moment we arrived. She took the time to listen to what we were looking for, offere... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Fishguard Road, SA61 2AT, Haverfordwest, Reino Unido

  • 0333 999 9523

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(2494)

93.456 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Customer service

Fantastic customer service from Kerry at DFS Haverfordwest. Professional yet friendly, super informative and offered great advice.
Keep up the great work!

2 de agosto de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service from start to finish.Really friendly, clean and tidy store.
Patient while we went through different options and reviewed differen sofa set up. Hope went through in detail all the after care to ensure we get maxium out of our sofa's by ensuring we care for them properly and care options available and the 3 year service

29 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good

Very good, lovely shop assistant.

22 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Staff very knowledgeable and helpful

28 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

New Sofa

Welcomed and given the space needed to view and test sofas

28 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Welcoming non pressurized atmosphere on…

Welcoming non pressurized atmosphere on entering the show room. Excellent help and advice from the sales assistant. Clear clarification on any queries we had regarding our purchase.

28 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 1 estrellas sobre 5

The sales lady would not stop trying to…

The sales lady would not stop trying to upsell me, she said that she was obliged to tell me about all of the add ons. I genuinely should have left the place, and ordered online.

20 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello Karl,

Thank you for taking the time to share your review with us, your feedback is greatly appreciated. We are very sorry to hear the treatment in store was anything but helpful, we would never want our customers to feel they have to purchase the additional extras.

We will aim to feed this back to the relevant store.After reviewing the order I can't see any extras on the order however, we apologise again.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lovely experience.

Lovely experience.
Time to look at all sofas to find the right one for my family and I.

25 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service engagement

Your staff were knowledgeable on the products and made really helpful suggestions.

24 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, gave us useful information and plenty of time to make our choice. Very good service and a pleasant experience.

22 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 4 estrellas sobre 5

Very happy with product

Very happy with product. Service was good. Didn’t have a choice to collect had to have delivered which cost me a further £50.00 and then a day off work to make sure home for delivery so maybe this is where things could be improved

15 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello Robert,

We are really grateful for your kind words and for taking the time to share your experience. After looking at the order no additional charges for delivery were issued.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The Salesman

The Salesman, Steve, was very helpful and knowledgeable; he made the whole buying process easy and stress free.

20 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello Mr Glynn-Williams,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, very helpful

19 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We have a loverly lady called Keri who…

We have a loverly lady called Keri who helped us all the way through our till the end and she made us feel very comfortable. She explained everything really good.

19 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Thank You for Helping Us Find the Perfect Sofa

We had a fantastic experience with Hope today. She was incredibly friendly, welcoming, and knowledgeable from the moment we arrived. She took the time to listen to what we were looking for, offered helpful advice, and was extremely patient while we considered our options.

Hope’s attention to detail was excellent, and her expertise helped us avoid making a costly mistake with sizing. She was efficient, professional, and genuinely seemed to care about helping us find the right sofa for our home rather than simply making a sale.

Nothing was too much trouble, and she made the whole process enjoyable and stress-free. We are so grateful for her help and would highly recommend her to anyone looking for outstanding customer service.

18 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service from Hope

Hope was brilliant, answered all our questions and was very helpful. Great customer service.

18 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

From the second I walked into the shop…

From the second I walked into the shop I was greeted with a smiling helpful sales person, Hope.

After walking around the store testing a number of sofas and talking with Hope, she helped us pick the right sofa for us with the added extra we wanted to. Plus a new rug on top. Would highly recommend she made the experience very pleasant.

10 de junio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Would recommend.

Greeted by a friendly member of staff.She gave us details of where the different sofas were in the store. She wasn't pushy,and left us to look at and try different sofas.
We were offered us a cup of coffee, which was very nice.
When we decided on the sofa that we wanted. We went through all the options available to us,with regards to seating options,materials etc.
At no point did we feel pressured into any decisions. A great shopping experience. And would definitely recommend this store.

17 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff in shop was very professional

Staff in shop was very professional

16 de julio de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello Kevin,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

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