Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónNewtown Road, Hereford Retail Park, HR4 9LH Hereford, GB
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Consulta las opiniones de los clientes
Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Ver más
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Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!
La empresa ha respondido
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Reino Unido
- 0333 999 9828
4,9
Excelente
3 mil opiniones
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The staff were really great
The staff were really great - friendly, not pushy, just very professional and on hand when you needed them. Pleasant store, well laid out. What more could you ask for.
17 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Thanks Tom!!
Decided I had to have the Lorenza sofas! Tom was patient, knowledgeable and very friendly! It took me a few trips to decide what I wanted & he remembered me and everything I was considering. Tom is the reason I ordered & im super happy! Very excited to receive my new sofas.
16 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello Carrie,
We are really grateful for your kind words and for sharing your experience in our store with Tom. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and courteous.We were made aware of all information we needed to know.
14 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello Jocelyn,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Louise was amazing
Louise was amazing. Very helpful, lovely person. Explained everything really well. Very happy. 10/10!
14 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello Sharon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Very friendly staff
Very friendly staff Linda was lovely. The toilet was very clean and the cup of coffee was a nice treat.
14 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Although I knew what I was going to buy…
Although I knew what I was going to buy before arriving at the store the support received I.e. the options available to me with regards to the product was welcomed.
14 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello Kelvin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Easy to order new sofa
13 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
First class service
Returning customer for a new leather settee.
Great personal service provided as before.
Five star 🌟 🌟🌟🌟🌟
12 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
good experience
Staff was helpful and knowledgeable and trying to fimd solutions for everything.
12 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - Hereford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Amazing staff so kind and helpful and…
Amazing staff so kind and helpful and not pushy , had a grrat experiance
8 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Good service
6 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The person who assisted us in our was amazing nothing too much trouble for him …
The person who assisted us in our choice of sofa was very very helpful friendly and knowledgeable of the products on sale in store was very willing to answer our questions we had nothing was too much trouble he's got big potential ahead of him he's a great asset to your company great guy pleasure doing business with you thank you 😊
7 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Was nice to know people listened to what I wanted
Everything from the moment I walked in very helpful and kind!
7 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello Emma,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff were incredibly helpful and went…
Staff were incredibly helpful and went above and beyond to source suitable options for quick delivery.
6 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Hereford
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The staff demonstrated exceptional…
The staff demonstrated exceptional proficiency, with Mr. Tom providing outstanding service. We highly recommend their contributions.
6 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
In store today
In store today. Harry was wonderful very helpful and friendly with my purchase today thank you
5 de julio de 2026
Respuesta de DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Respuesta de DFS Furniture - Hereford
Hello Frances,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Gem was very assertive helpful…
Gem was very assertive helpful providing many different options leading us to the sofa that we wanted
30 de junio de 2026
Respuesta de DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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