We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... Ver más
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We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... Ver más
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Danielle was extremely helpful. She explained all the “extras” so that we understood. She did not rush us into buying, she gave us time talk between ourselves. We actually had to come and make sure... Ver más
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Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... Ver más
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Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

London Road, HP11 1LH, High Wycombe, Reino Unido
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Thank you Danielle at High Wycombe DfS for a great shopping experience! Quick and easy sale and good customer service!

Respuesta de DFS Furniture - High Wycombe
We recently visited DFS knowing which sofa we wanted but we weren’t sure about the colour. We had one in mind, which we thought would match our existing furniture, but it was only with the help of Isabella (who gave us some valuable insight concerning colour palette) that we could make our final selection.

Respuesta de DFS Furniture - High Wycombe
Very knowledgeable and helpful. Given plenty of time to consider options

Respuesta de DFS Furniture - High Wycombe
Danielle at the High Wycombe store made our purchase a very pleasant experience. Danielle couldn't have been more helpful. She explained everything to my husband and I in detail, and talked us through all the details we needed to know. Charming and pleasant, Danielle is an asset to your company. Thank you Danielle

Respuesta de DFS Furniture - High Wycombe
Friendly and very attentive staff, great experience.

Respuesta de DFS Furniture - High Wycombe
Very good service and in store experience. The whole buying process was super smooth and easy.

Respuesta de DFS Furniture - High Wycombe
Wonderful customer service, very informative to the point that we were able to choose or new sofa very quickly . Thank you

Respuesta de DFS Furniture - High Wycombe
Very welcoming and helpful from the staff. 10 out of 10

Respuesta de DFS Furniture - High Wycombe
The young man was very knowledgeable and helpful.

Respuesta de DFS Furniture - High Wycombe
Had a large variety of sofas to browse in store, great deals for sofas and other things such as table bundles and rugs
Fantastic customer service from the lady who took the time to tell us information about the sofas and bundles ect

Respuesta de DFS Furniture - High Wycombe
A lady came upto us and asked us what we were looking for, we told her a 3 seater fabric sofa. She explained where they were in the shop and then left us to look around which was really nice, when we were ready we went and found her and we were told everything we needed to know and put in an order.

Respuesta de DFS Furniture - High Wycombe
Amazing service stayed longer to help as we struggled to make decisions.

Respuesta de DFS Furniture - High Wycombe
Really clear and slick process. Couldn't have asked for more.

Respuesta de DFS Furniture - High Wycombe
I couldn’t be happier with my new sofa! The quality is outstanding—it’s incredibly comfortable, beautifully made, and looks even better in person than it did online. It has completely transformed my living room, and I’ve already had so many compliments on it.
What made the experience even better was the fantastic customer service. The member of staff who helped me was absolutely amazing—friendly, professional, knowledgeable, and genuinely went above and beyond to make sure everything was perfect. They made the whole purchasing process smooth and stress-free, and nothing was too much trouble.
From start to finish, the experience was exceptional. I would highly recommend both the sofa and DFS to anyone looking for quality furniture and first-class customer service especially when dealing with the same member of staff I did. Thank you for such a wonderful experience!

Respuesta de DFS Furniture - High Wycombe
I got a good price on the sofa and the delivery was great. But there was a leg missing. The delivery guys installed a temporary black one (should be tan). The delivery guys said they ordered a new leg and someone would contact me. No one did, I called and no record of it. I sent photos and they ordered a leg. 8 weeks later, wrong leg was delivered. I went to the store and they ordered a new one. 8 weeks later the correct leg was delivered and I scheduled an installation. They were supposed to give me a time the day before. No contact, but it was a weekend (Monday install). I get a text message Monday morning cancelling the installation. I got a friend to help me install it.

Respuesta de DFS Furniture - High Wycombe
It was a great experience. No pressure. Pretty good. Thanks to the guy who helped me pick a sofa, Kamil

Respuesta de DFS Furniture - High Wycombe
Staff were friendly and sorted everything out quickly.

Respuesta de DFS Furniture - High Wycombe
Kamil was brilliant - attentive but not pushy, offered lots of suggestions and a really lovely guy. Very excited to receive our sofa!

Respuesta de DFS Furniture - High Wycombe

Respuesta de DFS Furniture - High Wycombe
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