DFS Furniture - Inverness Opiniones 

4240
TrustScore: 5 sobre 5

4,9

Millburn Road, IV2 3TR Inverness, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(4240)

99.778 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Customer Service received on…

Excellent Customer Service received on Saturday 4th July, very attentive and knowledgeable Sales Assistant, I think called Jill?

Listened to what was wanted, offered alternative options, all round lovely,friendly and extremley professional. Would like to mention that all staff in the store were very friendly, and the coffee was very welcomed

4 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience and the staff were…

Great experience and the staff were very very helpful! Great options and easy to order, will use again 👍🏻

4 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We were made to feel so welcome

We were made to feel so welcome, given coffee and dealt with so quickly, can't remember ladies name but she was brilliant full of smiles and explained everything so well

4 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Katerina was lovely as usual

Katerina was lovely as usual, professional, knowledgeable and friendly, great sale experience overall.

4 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, not rushed.staff lovely.

4 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

From the start Fisaya was very helpful…

From the start Fisaya was very helpful and all through pressing and with alway a smile on her face ,it was enjoyable all he way through the sale

27 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpfull staff didn't rush us gave…

Very helpfull staff didn't rush us gave us lots of time to decide never hurried us Very pleasant and easy to talk to would not hesitate to go back again brilliant staff

3 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Brilliant Service from Katerina

Katerina made this whole process an absolute pleasure. She was very helpful, informative,gave good advice and has an amazing personality.

2 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very knowledgeable staff

We visited on two occasions. The first visit we were “just looking”. We were given excellent advice and help by Jenny. On our second visit, a week later, Helena helped us with our final choice and even helped us with carpet samples that we brought into the store to help with the colour choice.
Excellent, helpful staff.

2 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Variety of furniture

Variety of furniture, materials and colours
Friendly staff

1 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello Kirsty,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Nice and easy way to buy a sofa to…

Nice and easy way to buy a sofa to replace our 13 year old one we got from them last time, Helena the sales rep was upfront and so helpful when we were asking 20 questions and impeccable service . We used DFS again as the last time was just as smooth a process.

1 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

terrific service by the staff all my…

terrific service by the staff all my questions answered
well and promptly, friendly and helpful .

1 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

The lovely lady that helped me buy my…

The lovely lady that helped me buy my bed was amazing!! So helpful , she really listened to what I wanted and helped me find the perfect bed! Very patient and made the bed buying experience so much easier,quicker & actually enjoyable. Such a shame she is heading back to your Glasgow shop in a few weeks but wishing her the best. Huge Thank you! 🙂

30 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service team…

Excellent customer service team especially Jennifer who processed our purchase quickly, efficiently and professionally.
Can highly recommend the branch in Inverness. Thank you Jennifer.

1 de julio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

DFS Inverness

Customer service was fantastic- unfortunately can't remember the name of the sales person in store, but he was personable, enthusiastic and had great humour, all whilst remaining professional and taking me through the various options.

30 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic

Fantastic. We visited twice before we picked the sofa we wanted and never felt under pressure. Everyone was so friendly we hade time to discuss what we wanted and didn’t want. Excellent service

29 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Jen and Harry were great

Jen and harry were great, explained what was in the showroom then left us to look around which was good. They were aka very visible so we could ask questions anytime. They didn’t pressure or rush us when we were debating which sofa to choose.

28 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff was very helpful

Staff was very helpful; we chose our sofa in about 1 hour.

21 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Harry was very helpful and attentive

Harry was very helpful and attentive . Explained differences in each piece of furniture . Very knowledgeable .

27 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Harry.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff were exellent about explaining…

Staff were exellent about explaining sofas and knew sizes of the top there heads so I could work out what would work even got a coffee while we debated what to do and ended up getting exactly what I needed 10:10 to the guy and girl for all there help today

27 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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