DFS Furniture - Inverness Opiniones 

4240
TrustScore: 5 sobre 5

4,9

Millburn Road, IV2 3TR Inverness, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(4240)

99.778 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had an excellent experience at the…

I had an excellent experience at the DFS Inverness store. The staff were incredibly patient, friendly, and professional throughout the entire process. They took the time to answer all my questions, explain the available options clearly, and never made me feel rushed or pressured.

What stood out most was their commitment to providing great customer service. The team remained helpful, supportive, and positive throughout my visits, and their willingness to assist made the whole experience smooth and stress-free.

Overall, the service was outstanding from start to finish. The staff were knowledgeable, approachable, and genuinely focused on helping customers find the right solution. I would highly recommend DFS Inverness to anyone looking for quality furniture and exceptional customer service

8 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

I have forgotten the salesman's name

I have forgotten the salesman's name, he was very informative, giving good advice and assisted with all our enquires.

13 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Barbara the sales assistant at the…

Barbara the sales assistant at the Inverness store was extremely helpful. So much so, she stayed long after her finishing time. Great service.

2 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello Lorraine,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 4 estrellas sobre 5

Its been a good experience with DFS

Its been a good experience with DFS
Amazing range of all the sofas and furniture, very comfortable and sturdy

But the only thing which I didn’t enjoy is the long delivery time around 4-6 weeks which they should work on it

6 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer care

Excellent customer care. Many items on show instore. A pleasure to walk around and look at everything without being rushed or pushed into buying.

4 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Clear and friendly

Clear and friendly. Thanks Fi.

11 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 4 estrellas sobre 5

pauline was great explaining choices…

pauline was great explaining choices and proceedures, she took her time offered coffee and did not make me feel rushed about the decision.
harry did follow up next day to check fit etc

6 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello Ann,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Happy

Harry provided excellent service when we purchased our sofa from DFS. He was friendly, knowledgeable, and took the time to understand what we were looking for. His advice helped us make the right decision, and we never felt rushed. Overall, a very positive experience and great customer service.

2 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

No pressure

No pressure, clear communication, well informed

8 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The lady who served me

The lady who served me, her name was Barbara (in Inverness),was extremely helpful & friendly. The shop was easy to navigate. Which was important to me as I have mobility issues following a stroke

7 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Barbara.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great sales woman

Great sales woman

16 de mayo de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great friendly experience

Great friendly experience , all the information, no pressure, great experience .
Harry was great at taking us through the process

6 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great Salesman

Harry! (Inverness Store) What a salesman. Really patient and very informative. Didn’t try and make me buy more than I wanted/needed or change my mind on what I wanted. Would buy from him again.

6 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Orderd at zana 3 seater couch from…

Orderd at zana 3 seater couch from kealan from DFS ,he went through all the colours, from fabric to the colours of the feet,he gave us all the information we needed ,and was very helpful

5 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello Susan,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, with good knowledge

4 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello Kevin,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The salesperson at Inverness branch ( think her name was…

The salesperson ( think her name was Fee) was very pleasant and helpful. I think she said she had only been there for a short time. However she was very approachable and nice to talk with. Her colleague who joined us to finalise the sale was also very professional.Altogether a good experience and I look forward to receiving my furniture order.

27 de mayo de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very happy with the experience was…

Very happy with the experience was given plenty of time to have a look round and see the couches, when we found the right one the process was effortless and we are very happy with the service provided by harry.

4 de junio de 2026
Logotipo de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

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