Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Ver más
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Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Ver más
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I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... Ver más
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Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... Ver más
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We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Millburn Road, IV2 3TR, Inverness, Reino Unido
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I had an excellent experience at the DFS Inverness store. The staff were incredibly patient, friendly, and professional throughout the entire process. They took the time to answer all my questions, explain the available options clearly, and never made me feel rushed or pressured.
What stood out most was their commitment to providing great customer service. The team remained helpful, supportive, and positive throughout my visits, and their willingness to assist made the whole experience smooth and stress-free.
Overall, the service was outstanding from start to finish. The staff were knowledgeable, approachable, and genuinely focused on helping customers find the right solution. I would highly recommend DFS Inverness to anyone looking for quality furniture and exceptional customer service

Respuesta de DFS Furniture - Inverness
I have forgotten the salesman's name, he was very informative, giving good advice and assisted with all our enquires.

Respuesta de DFS Furniture - Inverness
Barbara the sales assistant at the Inverness store was extremely helpful. So much so, she stayed long after her finishing time. Great service.

Respuesta de DFS Furniture - Inverness
Its been a good experience with DFS
Amazing range of all the sofas and furniture, very comfortable and sturdy
But the only thing which I didn’t enjoy is the long delivery time around 4-6 weeks which they should work on it

Respuesta de DFS Furniture - Inverness
Excellent customer care. Many items on show instore. A pleasure to walk around and look at everything without being rushed or pushed into buying.

Respuesta de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness
pauline was great explaining choices and proceedures, she took her time offered coffee and did not make me feel rushed about the decision.
harry did follow up next day to check fit etc

Respuesta de DFS Furniture - Inverness
Harry provided excellent service when we purchased our sofa from DFS. He was friendly, knowledgeable, and took the time to understand what we were looking for. His advice helped us make the right decision, and we never felt rushed. Overall, a very positive experience and great customer service.

Respuesta de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness
The lady who served me, her name was Barbara (in Inverness),was extremely helpful & friendly. The shop was easy to navigate. Which was important to me as I have mobility issues following a stroke

Respuesta de DFS Furniture - Inverness
Great friendly experience , all the information, no pressure, great experience .
Harry was great at taking us through the process

Respuesta de DFS Furniture - Inverness
Harry! (Inverness Store) What a salesman. Really patient and very informative. Didn’t try and make me buy more than I wanted/needed or change my mind on what I wanted. Would buy from him again.

Respuesta de DFS Furniture - Inverness
Orderd at zana 3 seater couch from kealan from DFS ,he went through all the colours, from fabric to the colours of the feet,he gave us all the information we needed ,and was very helpful

Respuesta de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness
The salesperson ( think her name was Fee) was very pleasant and helpful. I think she said she had only been there for a short time. However she was very approachable and nice to talk with. Her colleague who joined us to finalise the sale was also very professional.Altogether a good experience and I look forward to receiving my furniture order.

Respuesta de DFS Furniture - Inverness
Very happy with the experience was given plenty of time to have a look round and see the couches, when we found the right one the process was effortless and we are very happy with the service provided by harry.

Respuesta de DFS Furniture - Inverness

Respuesta de DFS Furniture - Inverness
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