DFS Furniture - Ipswich Opiniones 

4379
TrustScore: 5 sobre 5

4,9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Meeting Mark from Ipswich was such a breath of fresh air which is very unusual for customer service these days. Marks customer service was impeccable. Mark was incredibly profess... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Reino Unido

  • 0333 999 9847

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(4379)

100.311 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful friendly service…

Very helpful friendly service disappointed about how much the delivery costs

22 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful and easy to deal with

Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delivery etc. via e-mails. Very easy system to use to pay and track deliveries.

It would have been nice to see the beds and bedroom furniture in the showroom.

19 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sofa

A big thankyou to Julia for all her help and advice whilst considering and purchasing my new sofa. A really lovely lady

21 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Meeting Mark from Ipswich was such a…

Meeting Mark from Ipswich was such a breath of fresh air which is very unusual for customer service these days.

Marks customer service was impeccable.
Mark was incredibly professional throughout.

With in 2-5 minutes of entering the Ipswich branch I was approached by Mark.
From meeting mark to completion with my order Mark was clear in his explanation throughout.

Mark was very attentive with his approach throughout my visit.

There was no pressure involved.
Mark simply was there to help and advice me in my purchase.

Mark was extremely knowledgeable with the product.
Mark also made myself and my daughter feel extremely welcome along with his friendly manner.

Thank you Mark.
I would recommend Mark and DFS to friends and family.
This is my second purchase in 6 years and I have been highly impressed with my experience and purchases.

Jane.

19 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great staff

Great staff. Attentive, helpful, efficient, polite. Even made us a cup of tea!

18 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lisa was extremely helpful

Not pushy , gave us all the information we needed and very helpful

18 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good chouces

Good chouces, value for money and attentive staff.

17 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful not to pushy

Very helpful not to pushy

16 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello Jason,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Mark is a true professional

Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between being with us and leaving us alone. Mark is an expert in his field and I would look forward to doing business with him again.

15 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

It was a very easy and pleasant…

It was a very easy and pleasant purchase the salesman was very helpful and happy with everything he explained to us about delivery and sofa care

14 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello Janet,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing experience will definitely come…

Amazing experience will definitely come back in the future , mark was outstanding with supporting and guiding us though all processes , friendly smiles all round , wouldn’t be writing this without his help

14 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello Jamie,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Richard was great

Richard was very pleasant, patient and helpful upon our multiple visits to the store. Nothing was too much for him and he was honest. I couldn't wish for a better service.

1 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello Beverly,

Thanks for your lovely feedback, we’re glad to hear Richard met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lisa was very friendly and informative

Lisa was very friendly and informative, and after asking a few question, she found us exactly what we liked.

14 de julio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello Chris,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

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