Excellent service received from Beth in the Fosse Park Leicester store. She was extremely helpful when we were choosing our sofas and materials, giving advice without any pushy sales techniques. Even... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Great experience with Beth, I had lots of questions and she was incredibly patient with me. I didn't buy on my first visit, wanting to have a think for a few days. I waited for Beth when I returned. S... Ver más
La empresa ha respondido
Perfect customer service from the staff today. Offered us drinks and helped us through the process of buying the chairs. Would definitely recommend. I can’t remember the guys name but he was very help... Ver más
La empresa ha respondido
Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to fin... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Everard Way, Fosse Park South, LE19 1UT, Enderby, Reino Unido
- 0333 999 9781
4,9
Excelente
7 mil opiniones
Invita a los clientes a opinar
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Customer service was exceptional we…
Customer service was exceptional we were offered some drinks whilst signing our contract.The staff was so friendly and helped us to choose the right furniture for our house.
13 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I knew what I wanted and walked into…
I knew what I wanted and walked into the shop and was greeted by Hitesh. He steered me round the shop to show me different leathers and spent time with me. He listened and made the purchase easy
13 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Paul introduced himself at the door
Paul introduced himself at the door, pointed us in the right direction and left us to it. Great customer experience
12 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Leicester
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
I was very happy with the service I…
I was very happy with the service I received. I was well informed throughout, and all the necessary evidence and information were provided to me in the store. The staff were helpful, professional, and made the whole experience very easy.
10 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Products and pricing are right
Products and pricing are right. Staff were excellent.
7 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Terrible quality after just a few years…
Terrible quality after just a few years – avoid DFS
We bought a sofa from DFS a few years ago and the fabric has already started peeling off. They advertise a 15-year guarantee, but when I contacted customer service I was told it only covers the first 2 years and they couldn’t do anything to help.
Their adverts claim “quality is everything,” yet the materials they use are some of the worst I’ve come across. It simply doesn’t last.
Don’t waste your money here.
10 de agosto de 2026
Opinión espontánea
Respuesta de DFS Furniture - Leicester
Good Afternoon,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Simple to order, well explained and good quality furniture
10 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service knowledgable staff and…
Great service knowledgable staff and good selection of sofas.
Visite don a sat with mey wife and bought a couple of sofas. Service was great and the range of sofas was excellent.
1 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Beth was very knowledgeable and…
Beth was very knowledgeable and friendly made buying our sofa a pleasant experience
9 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Leicester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
Great service, very helpful and friendly. Ordered exactly what I’d expected.
9 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The sales person that looked after…
The sales person that looked after our order is name is itash he was very professional and very helpful and polite 10 out of 10 excellent sales person
9 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Good range and quality
Good range and quality. Hitesh was very knowledgeable, polite and helpful
9 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Friendly and professional.
Friendly and professional, told me everything I needed to know
8 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
We were made to feel so welcome by…
We were made to feel so welcome by Hitesh. Amazing service and beautiful products
9 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Knowledge of product
Knowledge of product, ease of understanding what was available and help in choosing.
Hitesh was very accommodating
8 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Got exactly what I wanted
Got exactly what I wanted, Beth was great, very helpful
8 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Good customer service
Good customer service, told them what we wnated, gave us the options, explained all.about the product explaining all added extras if required without any pressure.
8 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Good customer service
Customer service and team member was very helpful, honest and informative. Good service
7 de agosto de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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