Buying sofas Left to browse but asked if needed help No pressure selling Answered questions that were asked fully knowledgeable Sales person very friendly sorry didn’t remember name was Farman... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The store at Fosse Park Leicester has lots of helpful and knowledgeable staff who are not too pushy in their sales. Hitesh was our sales advisor and he answered all our questions and provided a very... Ver más
La empresa ha respondido
We have visited DFE shop on Monday and that was very busy. We decided to return today and had a beautiful experience. Lovely girl, Beth assisted us on arrival and provided excellent service. Full of k... Ver más
The experience at DFS fosse park was excellent. We were asked if we needed help with no pressure and was left alone to explore the show room , we went to the salesperson that first approached us and a... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Everard Way, Fosse Park South, LE19 1UT, Enderby, Reino Unido
- 0333 999 9781
4,9
Excelente
7 mil opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Blaze was super helpful and patient…
Blaze was super helpful and patient while our toddler made the process infinitely more difficult than it needed to be.
19 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
We had a fantastic experience at DFS…
We had a fantastic experience at DFS today thanks to Ben and Blaise. They were both incredibly friendly, knowledgeable, and patient throughout the whole process of choosing our new sofa. They took the time to answer all of our questions, offered helpful advice without being pushy, and made the experience enjoyable from start to finish.
Their excellent customer service made what could have been a difficult decision so much easier. We’re absolutely delighted with our purchase and really appreciate all of their help. Ben and Blaise are a real credit to the DFS team. Thank you both!
19 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Vey good service no messing in and out…
Vey good service no messing in and out very quick
19 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
The salesman was helpful and answered…
The salesman was helpful and answered all our questions that we asked and explained us in details and what is best for us
12 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
From start to finish everything was…
From start to finish everything was well explained
18 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
No real pressure at all. Honest helpful staff.
Both me and partner knew what we wanted from DFS when we went to visit. Big shout out to Blaze. She helped us make our decision as we were little unsure to start. No pressure tactics, just friendly honest advice. She was very carm and professional throughout. Had lovely rapour with us and really helped us get the order we wanted. Nothing was too much trouble for her and she is a credit to the store.
18 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
All good .good deal
18 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - Leicester
Hello Julie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
It was great customer service the…
It was great customer service the assistant his name is Farhan he did really good job we came twice nd both time he gave us good advice and service he is the best person to look for when go there to buy furniture
15 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Top products and Always great customer service
Always great customer service and all explained very well .
Great choice for everyone.
Happy returning customer. 🤗
15 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Leicester
Hello Ellis,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Satisfying service from start to finish
Satisfying service from start to finish
Sales consultant Mohamed quickly understood that we needed a sofa on a tight delivery timeframe and pointed us directly to available options.
His knowledge and information on displayed products helped us make a quick, informed decision. He was incredibly calm and never pushy or put pressure on us. Overall, a wonderful experience at DFS. Thank you Mohamed
14 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello Kumar,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Efficient service ,helpful polite
Efficient service ,helpful polite, no pressure
Good explanation
14 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello Rodney,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very friendly staff who apart from the…
Very friendly staff who apart from the intial can i help you with anything didnt keep bothering us like some places we had been to. l think the gentleman that looked after us was Rahan he was very knowledgeable about all the products. Left us alone when we needed.
12 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sonia was friendly
Sonia was friendly, approachable, not too pushy, answered all our questions clearly, sought advice from colleagues as needed & all in good time
12 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Paul was not pushy at all
Paul was not pushy at all. He listened to my needs and explained about the product and its features. There was no rushing either. Spoke clearly.pleasant experience.
11 de julio de 2026
Respuesta de DFS Furniture - Leicester
Good morning Susan,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Amazing Customer Service!
Amazing Customer Service!
Hitesh at the Fossepark branch was extremely helpful. He is very knowledgeable and was very thorough in explaining everything.
Can't wait to receive my Sofas.
11 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The assistant that helped me choose was…
The assistant that helped me choose was lovely. Didn’t try to rush me explained everything in depth very professional.
11 de julio de 2026
Respuesta de DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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