We enjoyed our experience in DFS today Staff did not jump on you as soon as you entered the shop bu Wet let you wander to your heart's content. We eventually found a fabric sofa we wanted Then f... Ver más
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Consulta las opiniones de los clientes
We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Ver más
La empresa ha respondido
The customer service we received from Sham was first class, we had visited a few weeks prior and she remembered us which was so nice. The purchase was seamless and very smooth
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Valentine Road, Unit 5, LN6 7BH, Lincoln, Reino Unido
- 0333 999 9833
4,9
Excelente
4 mil opiniones
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Respuesta de DFS Furniture - Lincoln
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Lincoln
Hello Ahmed,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service from Megan explained…
Excellent service from Megan explained everything about the sofa I wanted. Helped me choose the colour etc. Would definitely use this store again
26 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello Beverly,
Thanks for your lovely feedback, we’re glad to hear Megan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Megan was very knowledgeable
Megan was very knowledgeable, friendly, good customer service,
26 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello Tracy,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Fantastic service from Elle/Ellie
Fantastic service from Elle/Ellie. Such a friendly person who put us at ease. Everything was smooth from start to finish. Brilliant!
23 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello Michelle,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Ery helpful- all details checked and…
Ery helpful- all details checked and confirmed
23 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello Jeff,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Sales man knew his stuff and explained…
Sales man knew his stuff and explained everything very clearly and was able to answer all his questions
Most importantly we were greeted at the door but then allowed to browse with no pressure leading to a relaxing experience
21 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Lincoln
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Excellent
Friendly staff, no sales pressure. We went in knowing what we wanted to order and the team were very helpful in explaining certain features and extras.
23 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly staff that give you the time…
Friendly staff that give you the time to decide ,also they help you to find the right furniture for your needs
23 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Ella stayed past closing time to make…
Ella stayed past closing time to make sure we didn’t leave without ordering a sofa. Great service, lovely staff.
10 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly customer service
Daniel at the Lincoln branch was very friendly and took time to answer my questions. Great customer service, thank you
22 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very knowledgable and helpful colleague…
Very knowledgable and helpful colleague - Daniel
22 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Customer service was on point
Customer service was on point. Got the right furniture and the right color.
22 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Daniel,sales assistant ,was informative…
Daniel,sales assistant ,was informative without being pushy,allowed us to look around and was there when we needed his input.
22 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
She was very good at her job and she…
She was very good at her job and she had all the time for us
22 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, not too pushy, we were able to take our time selecting our sofa and chair. Josh who served us was very friendly and well educated on the products we purchased. Clear and concise information given to us making us feel comfortable and confident in our purchase.
22 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Josh.
Kind regards,
Lia
DFS Customer Support
Lovely staff
Lovely staff, great service. So easy to go in choose which sofa we wanted and arrange delivery!
2 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello Shannon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Megan the salesperson was friendly and…
Megan the salesperson was friendly and personable and walked us through our purchase making sure we understood everything. A pleasant experience.
21 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello Geoff,
Thanks for your lovely feedback, we’re glad to hear Megan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great customer service and an easy ordering process
Very friendly and helpful staff
21 de mayo de 2026
Respuesta de DFS Furniture - Lincoln
Hello Nicholas,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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