We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Ver más
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We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Ver más
La empresa ha respondido
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Ver más
La empresa ha respondido
We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Ver más
La empresa ha respondido
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Valentine Road, Unit 5, LN6 7BH, Lincoln, Reino Unido
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As soon as we walked in we were greeted with a friendly face, everyone was so helpful and we didn't feel pressured at all.

Respuesta de DFS Furniture - Lincoln
Great service Mike was excellent at explaining every thing regarding the furniture very thorough start to finish

Respuesta de DFS Furniture - Lincoln
Great experience! Lots of helpful information, which really helped my decision making. Josh (big) was very patient.
Impressed by the amount of detail that went into making sure my purchase was correct.
Would definately look here in the future for the next furniture we need.
Thankyou.

Respuesta de DFS Furniture - Lincoln
Ellie was brilliant and explained everything perfectly and was very courteous and credit to DFS

Respuesta de DFS Furniture - Lincoln
Good communication, knowledgeable, patient and friendly. Very welcoming.

Respuesta de DFS Furniture - Lincoln
The lady who assisted us was thorough listened to what we needed and was not pushy

Respuesta de DFS Furniture - Lincoln
Super helpful employee. Was extremely patient with us as our 11month old got a bit fussy. Was super professional and helpful with everything. Give this girl a pay rise.

Respuesta de DFS Furniture - Lincoln
Dfs Lincoln branch
Very pleased with my choice of sofa, they had so many to choose from.
The staff were great especially Meghan, which was brilliant, no pressure, just chatting about the sofa I chose. She answered my questions with ease and the manner she spoke was exceptional.
I chose the Aventra large 2 seat power screen, had all the bells and whistles and counting down the days to delivery…
There is a couple of points I like to clear up but I’m sure they will put me at ease with them.
So, I’m very pleased with the service I received.
I will add another review after I have received and used the Aventra sofa.
Mike

Respuesta de DFS Furniture - Lincoln

Respuesta de DFS Furniture - Lincoln
Great friendly customer service from Mike who we met in the Lincoln branch and ultimately bought new “somerford” sofas from. He explained all the options clearly and how the delivery process would work etc. But at the same time was not pushy or insistent. He is a credit to the store.

Respuesta de DFS Furniture - Lincoln
Store staff were extremely helpful as were the delivery crew. Furniture was delivered when stated and all packaging taken away.

Respuesta de DFS Furniture - Lincoln

Respuesta de DFS Furniture - Lincoln
very happy with the service we got from elle in the lincoln store 5 ***** service if you go here ask for elle she will help you so much

Respuesta de DFS Furniture - Lincoln
The service was excellent. Josh was very helpful and very patient when we were picky the colour

Respuesta de DFS Furniture - Lincoln
My experience was on the home really positive. I didn’t intend buying that day but saw what I wanted Elle was knowledgeable and found the information I needed. She also coped well with my son and his family coming to help me decide.
The only negative I have is I had said I wanted to think about if I wanted to add the insurance to protect my sofa, but the cost was added so when her colleague came to check my order with me she spoke so fast I missed that the insurance was already added even though I had said I wanted time to think. So ended up paying for it as couldn’t be removed

Respuesta de DFS Furniture - Lincoln
We had a fantastic experience at DFS, and a huge part of that was thanks to Shona.
From the moment we arrived, she was incredibly friendly, welcoming, and patient. She took the time to explain everything about the sofa, answered all of our questions without ever making us feel rushed, and made the whole buying process so easy to understand.
What really stood out was how genuine she was. We ended up chatting about our cats, our lives, and hers too, which made the experience feel so personal rather than just another sale. She was funny, approachable, and genuinely interested in helping us find the right sofa.
Shona is a real credit to DFS. Excellent customer service from start to finish, and we’d happily recommend anyone to ask for her if they’re visiting the store. Thank you, Shona!

Respuesta de DFS Furniture - Lincoln
The salesperson did a great job. They were very personable and friendly, and also thorough, to ensure our purchase was right for us.

Respuesta de DFS Furniture - Lincoln
Daniel was excellent;he took the time to explain everything about the product in a way that we both understood.

Respuesta de DFS Furniture - Lincoln
Pleasant greeting, helpful staff, full explanation, good service.

Respuesta de DFS Furniture - Lincoln
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