We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Ver más
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We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Ver más
La empresa ha respondido
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Ver más
La empresa ha respondido
We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Ver más
La empresa ha respondido
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Valentine Road, Unit 5, LN6 7BH, Lincoln, Reino Unido
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Respuesta de DFS Furniture - Lincoln
Selecting my new suite was a pleasant and helpful experience. I found chatting with Daniel, who was very professional, put me at ease and answered all my questions. He went through everything in detail with me.

Respuesta de DFS Furniture - Lincoln
Well informed staff, easy purchase arrangements, swift and efficient delivery.

Respuesta de DFS Furniture - Lincoln
Very polite sales person , not to pushy and great patience

Respuesta de DFS Furniture - Lincoln
Daniel was awesome! Made us a coffee and talked us through everything so kindly.

Respuesta de DFS Furniture - Lincoln

Respuesta de DFS Furniture - Lincoln
Shami was very helpful gave lots of information

Respuesta de DFS Furniture - Lincoln
Great service from friendly staff ,who let you browse at youre own leisure, very knowledgeable, when needed

Respuesta de DFS Furniture - Lincoln
The girl that help us was very helpful and patient,as we had only visited Lincoln to have a look at what was in store, the sheldon that we wanted wasn’t in store but the young girl showed us everything we needed to know about the sofas that we wanted, and made it a very easy and enjoyable purchase,,

Respuesta de DFS Furniture - Lincoln
Having been in several times looking at sofas. Finally deciding on one. The staff was very helpful in explaining everything prior to purchase and what to expect afterwards. Would recommend purchasing from this store. .

Respuesta de DFS Furniture - Lincoln
Excellent sales person (Sham)
Excellent communication
Explained everything we needed to know very well
Very experienced

Respuesta de DFS Furniture - Lincoln
Really helpful and attentive customer service from Sham. She even manged to amuse our 8 year old in the process which is no small task! We found a sofa and chair set that we are really pleased with and the whole process of signing up to the credit agreement was super easy. Would recommend.

Respuesta de DFS Furniture - Lincoln

Respuesta de DFS Furniture - Lincoln
The staff member who helped us I feel that she really cared about what we needed and wanted, always making sure that we knew exactly what we were buying so there was no confusion or mistakes, even when we almost ran past their closing time we never felt rushed or anything.

Respuesta de DFS Furniture - Lincoln
Mike was our point of contact, very helpful, very knowledgeable, very polite and easy to talk to. We were there for a purchase not just perusing but never was Mike pushy, just always ready with an informed and honest answer. Great customer service.

Respuesta de DFS Furniture - Lincoln
We had previously been in a couple of days before to have a look and found a 2 and 3 seater that we really liked. Then while entering the store on day of purchase we met little Josh that was really helpful let is have another look incase we changed our mind, he asked what we were looking for and made sure that was definitely the purchase we wanted to make. Little Josh was able to answer in confidence any questions we had.

Respuesta de DFS Furniture - Lincoln
Very helpful and gave me a lot of information regarding the sofa very quick in doing the order and look forward to receiving my sofa

Respuesta de DFS Furniture - Lincoln
Very friendly staff very helpful especially little Joshua

Respuesta de DFS Furniture - Lincoln

Respuesta de DFS Furniture - Lincoln
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