Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... Ver más
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Ver más
La empresa ha respondido
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Aldermoor Way, BS30 7DA, Longwell Green, Reino Unido
- 0333 999 9843
4,9
Excelente
4 mil opiniones
Invita a los clientes a opinar
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We had a great experience with your…
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices.
With your helpful staff we made the right purchase for our home.
31 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Really happy with the service received…
Really happy with the service received and the sales man was very helpful many thanks
31 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Lynda was very helpful and made the…
Lynda was very helpful and made the purchase easy
22 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Had to go back twice as I couldn't…
Had to go back twice as I couldn't decide, tom helped us both time and was very patient
30 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Longwell Green
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very friendly service
Very friendly service; everything regarding quality and delivery was explained in detail. I recommend DFS Longwell Green.
28 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
Customer service is excellent. The staff were very kind and helpful. Everything was explained very clearly.
29 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Victor was amazing
Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped. we couldn't be happier with our purchase and couldn't fault Victor's customer service.
29 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
The gentleman who dealt with us was…
The gentleman who dealt with us was very friendly. Told us everything we needed to know about the suite we were considering buying.
He was also very helpful, answered our questions. We ordered the suite
29 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We left feedback on here for our 7-day…
We left feedback on here for our 7-day delivery which is now taking 16 days, their response was to blame their 3rd party delivery service which they have no control of - this was confirmed to be rubbish by their 3rd party delivery service as stated that DFS see exactly the same as they do with regards to stock - and the chair was out of stock and would be impossible to be delivered within 14 days nevermind 7 ! It stinks of saying anything to get the sale and admit after when you’re waiting for your suite ! Shame on you DFS, youre just salesmen making empty promises to get sales ! Youre own delivery service who you blamed agree with this as i wasnt the first and wont be the last, we asked DFS to change this claim on their website but they refused stating it was true ! We wont be returning to DFS ! Do they care - nope !
16 de agosto de 2026
Opinión espontánea
Respuesta de DFS Furniture - Longwell Green
Good morning Mr Sawyer,
Thank you for sharing your review with us, we are sorry to learn of the delay you are experiencing with your furniture and that you feel you were misled upon purchase. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 1.
Kind Regards,
Holly M
DFS Customer Support
Our sales person Debbie was amazing
Our sales person Debbie was amazing. She took so much time with us. She doubled checked measurements, colours and styles to make sure everything was perfect for us. Really great experience.
28 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Well done DFS Longwell Green
The sales person was great, helped us choose the right suite for our needs, explained all the insurance options in detail and made us feel very comfortable
28 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Lynda looked after me very well.
Lynda looked after me very well.
Did not feel pressured at any time,
28 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Never bought in DFS before.Good…
Never bought in DFS before.Good experience.
Friendly staff and quick service.
27 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Cody and Joe are both so lovely,polite…
Cody and Joe are both so lovely,polite and very professional never once felt rushed gave us really good advice with plenty of time to decide on what we wanted and gave outstanding customer service highly recommend DFS longwell green thankyou
27 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly bloke just at ease with him i…
Friendly bloke just at ease with him i can't remember his name but he was black such a friendly person
19 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Good Morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!
Kind Regards,
Jordan
DFS Customer Support
Great experience in store super helpful…
Great experience in store super helpful staff and very patient especially Victor
25 de agosto de 2026
Respuesta de DFS Furniture - Longwell Green
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
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