DFS Furniture - Maidstone Opiniones 8274

TrustScore: 5 sobre 5

4,9

London Road, ME16 0LP Maidstone, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely fantastic experience at DFS thanks to Dave! He was incredibly helpful from start to finish, explained everything clearly and made the whole process really easy and stress-free. Nothing felt... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The gentlemans name was Ronan [I believe ] at the Maidstone store. He was a delight to deal with. Not pushy, very well informed about the products, and completed the procedural aspects of the purchase... Ver más

Valorada con 5 estrellas sobre 5

Was a pleasure to use DFS no pressure sales just helpful advice from a lovely man called David we gave him the size of the space to fill the sofa we wanted and he done the rest apart from pay for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing service, super quick which was what we wanted, luckily the quick delivery sofa was in the colour we liked. Staff were very helpful. Delivery was smooth, friendly, and delivered exactly when t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The gentlemans name was Ronan [I…

The gentlemans name was Ronan [I believe ] at the Maidstone store. He was a delight to deal with. Not pushy, very well informed about the products, and completed the procedural aspects of the purchase efficiently. We bought our last sofa from DFS and he represents the level of service as the reason we return to this store.

29 de mayo de 2026
Valorada con 5 estrellas sobre 5

Steve was really knowledgeable about…

Steve was really knowledgeable about all the sofas I looked at and liked.

29 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had a fantastic experience with James

We had a fantastic experience with James at DFS Maidstone while purchasing our new sofa. As we were visiting from Jersey on holiday, James made the whole process incredibly easy and stress-free. He took the time to talk us through all the shipping and delivery arrangements clearly, answered all our questions, and made sure everything was organised smoothly while we were away.

His customer service was friendly, patient, and professional throughout, and we really appreciated the extra care and attention he gave us. Thank you, James, for making what could have been a complicated process so straightforward we’re really looking forward to receiving our new sofa.

27 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good service from James in store…

Very good service from James in store today, he was very helpful and informative and answered all our questions, great service and very straightforward.

27 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, super quick which was what we wanted, luckily the quick delivery sofa was in the colour we liked. Staff were very helpful. Delivery was smooth, friendly, and delivered exactly when they said they would be with us. Quickly assembled.

2 de noviembre de 2025
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Hello Jenny,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Effective

Effective, pleasant and informative

26 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Hello Bec,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good service

Good service, very helpful, fingers crossed the delivery is the same

25 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Happy

Happy! Very helpful man sorted my order. Very friendly and chatty. Didn't push me for a decision, let me chose and decide at my own pace with no pressure.

22 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We was not pounced on by staff we were…

We was not pounced on by staff we were able to look around and approach them if we had any questions

25 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Danny went out of his way to advise. Good quality sofas at reasonable prices

25 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Absolutely fantastic experience at DFS…

Absolutely fantastic experience at DFS thanks to Dave! He was incredibly helpful from start to finish, explained everything clearly and made the whole process really easy and stress-free. Nothing felt too much trouble and he genuinely took the time to help us find the right sofa. The fact he’s a fellow Gooner supporter just made the experience even better ⚽️😂 Top service all round — thanks Dave!

25 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Hello Victoria,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Was a pleasure to use DFS no pressure…

Was a pleasure to use DFS no pressure sales just helpful advice from a lovely man called David we gave him the size of the space to fill the sofa we wanted and he done the rest apart from pay for it lol.

Not only did the wife get a new sofa but also managed to sneak a new rug into the mix which David managed to sort a little discount on.

21 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Hello Terry,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with David.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff helpful at Maidstone

Staff helpful

13 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Rowan the sales guy was friendly…

Rowan the sales guy was friendly helpful and proffessional would definatly recommend cant wait to get my sofa

20 de mayo de 2026
Logotipo de DFS Furniture - Maidstone

Respuesta de DFS Furniture - Maidstone

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más