09.07.2026 a really hot day and towards the end of closing time at DFS Maidstone, it was great to be welcomed and served by Natasha. Many people will think I have a portfolio of DFS sofas but I was l... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I spoke to a member of staff who was knowledgeable on the product I was interested in. She informed me of what would meet my needs so that I could make an informed decision without pressure selling.
Came into the Maidstone store with a few questions before we made up our minds on purchasing a new sofa. We were met by the lovely Natasha who answered all of our questions perfectly and put our min... Ver más
La empresa ha respondido
Staff were very knowledgable and new there product information and helped us to select our sofa. It’s not an easy job deciding on a replacement for your home . The lady listened to what we wanted fr... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
London Road, ME16 0LP, Maidstone, Reino Unido
- 0333 999 9787
4,9
Excelente
8 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Knowledgeable and helpfull staff.
I spoke to a member of staff who was knowledgeable on the product I was interested in. She informed me of what would meet my needs so that I could make an informed decision without pressure selling.
24 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
POOR QUALITY FURNITURE
poor quality furniture tried to get stain out with warm water it started to remove the dye contacted dfs who said get in touch with insurance rang them only to be told i had not taken insurance out even though i paid for it. DFS DONT WANT TO KNOW CRAP COMPANY AS WELL AS THEIR FURNITURE
23 de mayo de 2026
Opinión espontánea
Respuesta de DFS Furniture - Maidstone
Good Afternoon Graham,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the service received.
If you would like to discuss the issue with us further we will look to get any problems resolved on 03339999777.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very quick and friendly sales person 10…
Very quick and friendly sales person 10 out of 10 thanks
23 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Twin seater recliner and footstool
I liked the recliner twin seater and footstool. We will be have in 12 weeks. Hope the wait is worth it. The guy who was selling it to us is so helpful, explained everything about the twin seater the material guarantee warranty if any problems we can call up for help. So we are very happy with the service.
22 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Staff were wonderful
Staff were very knowledgable and new there product information and helped us to select our sofa. It’s not an easy job deciding on a replacement for your home . The lady listened to what we wanted from a sofa and gave us options
21 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Inga was the really lovely …
Inga was the really lovely sales assistant who sold me the sofa , she made me a cup of tea , was really easy to talk to and made my experience there a pleasant one .
20 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were very helpful and polite
Staff were very helpful and polite. Inga was very knowledgeable and friendly and helped us chose the sofa we wanted.
Store is very clean, with lots of sofas to try and choose from.
21 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
My experience was good with DFS
13 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello Adekunle,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service, Clarissa was very helpful and went through everything in great detail.
19 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful friendly staff
Very helpful friendly staff! I was made to feel comfortable especially as I have a problem with decision making!
Rowan was very patient and let me decide at my own pace.
18 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Sales person very help and informative.
Sales person very help and informative.
Very friendly and approachable.
19 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - Maidstone
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Respuesta de DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
David explained everything we needed to…
David explained everything we needed to know, from furniture details to sorting out finance as well!
Coffee superb!
18 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Absolutely wonderful service from a man…
Absolutely wonderful service from a man called Dave in store very patient with me and took his time with me to understand all the paperwork now just waiting for my chosen furniture which I’m so excited
14 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The team in store were helpful and…
The team in store were helpful and friendly but the main selling point was they were not in ur face the whole time, but available if needed.
18 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff were welcoming and informative
Staff were welcoming and informative. They listened to my needs and met them fully
18 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience at Maidstone store
Great experience at Maidstone store. Michelle was very patient and helpe us with all.
17 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very Good Service
David was great he was very knowledgeable about all the sofas I was interested in. He gave me time to look around and when I had chosen the one I liked he walked us through the process very well.
18 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very satisfied with our purchases
Very satisfied with our purchases. James was very informative and helpful. Smooth transaction.
17 de julio de 2026
Respuesta de DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.