This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... Ver más
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This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... Ver más
La empresa ha respondido
Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... Ver más
La empresa ha respondido
I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... Ver más
La empresa ha respondido
staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not p... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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18-20 Towcester Road, NN1 1EE, Northampton, Reino Unido
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Great service inside the store, supported to find the best possible deal and explained all of the additional features. Made us feel very welcome.

Respuesta de DFS Furniture - Northampton
Salesman was very helpful and not pushy, went through the order and explained everything.
Very easy process.

Respuesta de DFS Furniture - Northampton
staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not pushy at all. This is our 3rd sofa in 10 years, they still sold the previous 2 ones we had! couldn't recommend enough!

Respuesta de DFS Furniture - Northampton
Friendly, knowledgeable, great customer service, talked us through everything, we knew all our different options and what would work best for us, offered hot and cold drinks

Respuesta de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton
Friendly knowledgeable staff, good customer service and products

Respuesta de DFS Furniture - Northampton
Chanise was brilliant and talked through everything with us. Even got offered a coffee 😊

Respuesta de DFS Furniture - Northampton
Elisha at DFS Northampton was wonderful to deal with. We’d visited a few other stores whilst sofa shopping and felt like the sales people were very quick to jump on us when all we wanted to do was browse to figure out our style. We’d leave feeling pretty overwhelmed. We popped into DFS Northampton after driving past and felt we were really given the space we wanted to just browse and finally found the sofa we liked. Elisha was sooo helpful and friendly and didn’t feel like a sales person trying to push for a sale! Felt like she genuinely wanted to help us make the right decision for us. We couldn’t decide what colour to settle on so Elisha gave us samples to go home with. Even though there is a DFS store in our town, we decided to drive the extra 30 mins to go back to Elisha and place our order! And we were so glad we did. She is fab at her job and was so full of knowledge! We left feeling really confident that we’ve made the right decision. Thank you for your help Elisha! You are a credit to DFS!!!

Respuesta de DFS Furniture - Northampton
The salesman who we purchased the sofa from was really helpful, being able to answer any questions we had. We didn't feel as though we were being pressured. The salesman was close by when we needed him, but didn't pester us. The buying process was really simple and straightforward. We were given option for extras but again didn't feel pressured to purchase any extras.

Respuesta de DFS Furniture - Northampton
Was not made to feel rushed, was able to take my time. John explained everything clearly and was not trying to sell me something i did not want and made me a nicr latte as well.

Respuesta de DFS Furniture - Northampton
Reece at the Northampton show room was fantastic, was really informative and helped us make our decision with our sofa choice by showing us different example of sofas and their materials / fillings.

Respuesta de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton
Lovley store to browse
No pushy sales people
Free to sit on as many sofas as we wanted without being pressure
Clean bright airey store
Pleasent staff

Respuesta de DFS Furniture - Northampton
very helpful sales assistant. looked in other stores but came back not only did we like the suit and store ....... the young lady who helped and advise us was first class.

Respuesta de DFS Furniture - Northampton
The 3 piece suite with electric reclining chairs was exactly what we wanted at a reasonable price. The sales team were extremely helpful. Delivery period on the items chosen under 3 weeks which was much better than expected.

Respuesta de DFS Furniture - Northampton
On meeting sales person Elisha who was very professional also really pleasant and helpful in advice in choosing settee.
Customer service from Elisha was enjoyable , Elisha explained everything in detail and really , we enjoyed meeting
and ordering sofa .
Excellent no pressure sales *****

Respuesta de DFS Furniture - Northampton
The sales man that served me his name was Antony and he was a top lad he was respectful and very knowledgeable about the product that I was buying. I asked certain questions that he answered in the matter of seconds and made me understand everything bit by bit. He wasn’t pushy for a sale either he was really respectful and this man needs a pay rise

Respuesta de DFS Furniture - Northampton
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