DFS Furniture - Northampton Opiniones 

3849
TrustScore: 5 sobre 5

4,9

18-20 Towcester Road, NN1 1EE Northampton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not p... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • 18-20 Towcester Road, NN1 1EE, Northampton, Reino Unido

  • 0333 999 9744

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(3849)

96.947 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service inside the store

Great service inside the store, supported to find the best possible deal and explained all of the additional features. Made us feel very welcome.

27 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Salesman was very helpful and not…

Salesman was very helpful and not pushy, went through the order and explained everything.
Very easy process.

1 de agosto de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

staff were super helpful at the…

staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not pushy at all. This is our 3rd sofa in 10 years, they still sold the previous 2 ones we had! couldn't recommend enough!

24 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Great Experience

Friendly, knowledgeable, great customer service, talked us through everything, we knew all our different options and what would work best for us, offered hot and cold drinks

2 de agosto de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly knowledgeable staff

Friendly knowledgeable staff, good customer service and products

1 de agosto de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

1 de agosto de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Brilliant service 👍

Chanise was brilliant and talked through everything with us. Even got offered a coffee 😊

1 de agosto de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Elisha at DFS Northampton was wonderful…

Elisha at DFS Northampton was wonderful to deal with. We’d visited a few other stores whilst sofa shopping and felt like the sales people were very quick to jump on us when all we wanted to do was browse to figure out our style. We’d leave feeling pretty overwhelmed. We popped into DFS Northampton after driving past and felt we were really given the space we wanted to just browse and finally found the sofa we liked. Elisha was sooo helpful and friendly and didn’t feel like a sales person trying to push for a sale! Felt like she genuinely wanted to help us make the right decision for us. We couldn’t decide what colour to settle on so Elisha gave us samples to go home with. Even though there is a DFS store in our town, we decided to drive the extra 30 mins to go back to Elisha and place our order! And we were so glad we did. She is fab at her job and was so full of knowledge! We left feeling really confident that we’ve made the right decision. Thank you for your help Elisha! You are a credit to DFS!!!

20 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello April,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful and professional sales staff

The salesman who we purchased the sofa from was really helpful, being able to answer any questions we had. We didn't feel as though we were being pressured. The salesman was close by when we needed him, but didn't pester us. The buying process was really simple and straightforward. We were given option for extras but again didn't feel pressured to purchase any extras.

25 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Nice relaxed experience

Was not made to feel rushed, was able to take my time. John explained everything clearly and was not trying to sell me something i did not want and made me a nicr latte as well.

25 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Reece at the Northampton show room was…

Reece at the Northampton show room was fantastic, was really informative and helped us make our decision with our sofa choice by showing us different example of sofas and their materials / fillings.

26 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Anthony was a huge help,

Anthony was a huge help,
Great service

25 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The product

The sales assistant was very knowledgeable

20 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Lovley store to browse
No pushy sales people
Free to sit on as many sofas as we wanted without being pressure
Clean bright airey store
Pleasent staff

23 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

very helpful sales assistant

very helpful sales assistant. looked in other stores but came back not only did we like the suit and store ....... the young lady who helped and advise us was first class.

21 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello Thomas,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent experience

The 3 piece suite with electric reclining chairs was exactly what we wanted at a reasonable price. The sales team were extremely helpful. Delivery period on the items chosen under 3 weeks which was much better than expected.

21 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello Mr Richards,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent Sale person

On meeting sales person Elisha who was very professional also really pleasant and helpful in advice in choosing settee.
Customer service from Elisha was enjoyable , Elisha explained everything in detail and really , we enjoyed meeting
and ordering sofa .
Excellent no pressure sales *****

21 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

The sales man that served me his name…

The sales man that served me his name was Antony and he was a top lad he was respectful and very knowledgeable about the product that I was buying. I asked certain questions that he answered in the matter of seconds and made me understand everything bit by bit. He wasn’t pushy for a sale either he was really respectful and this man needs a pay rise

19 de julio de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

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