DFS Furniture - Northampton Opiniones 

3861
TrustScore: 5 sobre 5

4,9

18-20 Towcester Road, NN1 1EE Northampton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went to the Northampton dfs . We bought 2x 4 seater Dolcie sofas .. the member of staff was very knowledgeable, very polite and very helpful finding us the best deal. He gave us space to look around a... Ver más

Valorada con 5 estrellas sobre 5

We made our visit to DFS today to initaily browse as looking for new 3 seater and 2 seater. Wife had idea what she wanted and indeed found it, within the vast stock . We were greeted by antony, o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • 18-20 Towcester Road, NN1 1EE, Northampton, Reino Unido

  • 0333 999 9744

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(3861)

98.550 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Professional and given space to look

We went in as we has seen a few sofas on the website saw the salesperson who was very helpful, once Anthony knew what we wanted he highlighted them and left us alone and gave us time which is what a customer likes.
Many thanks and hopefully we can enjoy the sofa when it arrives!

24 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Perfect customer service and care.

On entering the store we were greeted by a lovely young man named Rhys . We had spotted the furniture we liked ,and all of the different options for the level of comfort were thoroughly explained to us and we were happy to proceed.

25 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello Ian,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Rhys.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Chap was lovely explained everything…

Chap was lovely explained everything and also girl Alisha help us what a lovely people many thanks

23 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The member of staff was very polite and…

The member of staff was very polite and professional. She told me about the different material how to clean them,told me about all the different delivery options and all other options of suite styles I could order . This member of staff knew all about the produ as, and was so helpful ,polite and perfect customer care . A credit to the company.

21 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful sales chap

Very helpful sales chap, nice guy.

21 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

John was very helpful , professional and courteous

John was helpful, informative and thorough, but let us make our decisions based on what we learned from him, without pressure or coercion.

21 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

We found excellent products at your…

We found excellent products at your store and Anthony was extremely helpful and knowledgeable about the products which enabled us to choose exactly the sofas we needed.
We look forward to the delivery at our new house
Mike Porter

20 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello Mr & Mrs Porter,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Mike.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The person who sold the item to me was…

The person who sold the item to me was very kind and helpful.

17 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
anessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

The salesperson was polite and…

The salesperson was polite and explained everything clearly and I felt comfortable

17 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff was great

16 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good morning Caroline,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our experience in store was very good…

Our experience in store was very good and the service was excellent,

16 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Five star experience

Very welcoming and helpful,we was dealt with by a lovely girl named Alesha who was very knowledgeable and nice. She made us feel comfortable and was genuinely friendly,made us a lovely cappachino and didn’t pressure us to make up our mind at all.just waiting for our new sofa to be delivered, so overall a five star experience

16 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good morning,

We're really grateful you shared this amazing 5* review. We are glad to hear that Alesha helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service, excellent product knowledge, overall good experience

16 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good afternoon Mark,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 4 estrellas sobre 5

Very pleasant experience

Very pleasant experience, very well informed salling assistant.

14 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

thank you for your help

thank you for the service, we were happy with the service received

15 de abril de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good experience, highly recommend

Very good experience from entering the store which is clean spacious and offering a vast range of furniture. The sales representative who helped us was extremely professional and knowledgable. His assistance helped us to make the right choice.

13 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Harry was extremely helpful with…

Harry was extremely helpful with helping myself with choosing the type of couch I wanted as I was stuck between two and he was able to find one that was perfect for what I wanted. He was very friendly towards my mum as well as myself. Fantastic experience overall. Other staff were also friendly and offering to help.

12 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Good morning Becky,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Harry.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Had great and informative experience…

Had great and informative experience from Northampton DFS hosted by Anthony. Very helpful and made our selection very simple.

11 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great Experience

Reece was very attentive and helped find the right sofa for us

10 de mayo de 2026
Logotipo de DFS Furniture - Northampton

Respuesta de DFS Furniture - Northampton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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