We visited your Oxford store a couple of times and on both visits we found the staff very helpful without being intrusive. On the second visit we were assisted by Sid who was extremely knowledgeable... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent overall experience mainly due to Alim who advised us on everything. What a change to actually deal with an advisor who took the trouble to to at least seem like he was interested in more tha... Ver más
La empresa ha respondido
Our experience was fantastic, upron arrival we were welcomed by Darren at the Oxford brand who made us feel very welcome. we were offered coffees and hot chocolates for the kids and made very comforta... Ver más
La empresa ha respondido
We were just passing the Botley Store and was not expecting to make a purchase quite yet. However, realising that this particular Branch is closing within the next month, and seeing a suitable and... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
1 Botley Road, OX2 0HD, Oxford, Reino Unido
- 0333 999 9770
4,8
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de DFS Furniture - Oxford
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Kimberley
DFS Central Customer Support
Excellent customer service from Cheryl
2 de febrero de 2024
Respuesta de DFS Furniture - Oxford
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Kimberley
DFS Central Customer Support
Respuesta de DFS Furniture - Oxford
Good Afternoon Tom,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
They were very helpful and able to…
They were very helpful and able to Answer all my questions. They were also very patient and let us have time to look round.
28 de enero de 2024
Respuesta de DFS Furniture - Oxford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Central Customer Support
Really good
Really good, all my questions were answered, lots of advises given. Cheryl was great.
28 de enero de 2024
Respuesta de DFS Furniture - Oxford
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Central Customer Support
Good and friendly staff !!!
Mr T. and Mr Darren was very helpful and approachable to deal with. They tell us everything that you want to know and patiently waited for us to finalize our order. Good job and salute to these staff.Hats off !!!!
28 de enero de 2024
Respuesta de DFS Furniture - Oxford
Good Morning
Thank you for leaving us a 5* review. We’re happy that our fantastic store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing your review with others.
Kind Regards,
Sharon W
DFS Central Customer Support
Respuesta de DFS Furniture - Oxford
Good Afternoon Peter,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Felt welcome
Felt welcome. And was given enough time to look around with no pressure.and the man was very helpful.
27 de enero de 2024
Respuesta de DFS Furniture - Oxford
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Dfs Oxford
We went into the Oxford store and was greeted by Sid. He was very helpful and patient whilst we made our decision on which sofa to buy! He gave us all the information we needed and he was very friendly! We were even offered tea & coffee :) we are now counting down the days until our new sofa arrives!
20 de enero de 2024
Respuesta de DFS Furniture - Oxford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Central Customer Support
I want to the store to check out the…
I want to the store to check out the true colours of the leather, but learned far more from a very helpful staff member called Cyd. It was a most enjoyable experience. I hope it continues that way through delivery.
27 de enero de 2024
Respuesta de DFS Furniture - Oxford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Central Customer Support
The experience at the Oxford Store was…
The experience at the Oxford Store was a pleasant experience, we were listened to and and we were given lots of options and everything was explained (so far so good)!
Just waiting now for the suite and hopefully this will happen smoothly.
17 de enero de 2024
Respuesta de DFS Furniture - Oxford
Good Afternoon Robyn,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Helpful and friendly advisor
25 de enero de 2024
Respuesta de DFS Furniture - Oxford
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Sharon W
DFS Central Customer Support
johns review
salesmen not pushy explained every thing in detail nothing was any trouble for them very satisfied
24 de enero de 2024
Respuesta de DFS Furniture - Oxford
Good Afternoon John,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Sharon W
DFS Central Customer Support
Great friendly salesman
24 de enero de 2024
Respuesta de DFS Furniture - Oxford
Good Afternoon Gary,
Thanks for the 5 stars! It's much appreciated
Kind Regards,
Sharon W
DFS Central Customer Support
Good service
24 de enero de 2024
Respuesta de DFS Furniture - Oxford
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Welcome by a lovely gentleman call Sid
Welcome by a lovely gentleman call Sid
Very helpful & charming
Nothing was to much bother
Didn't feel rushed like in the previous shop. Looking forward to receiving my lovely new sofa.
22 de enero de 2024
Respuesta de DFS Furniture - Oxford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Central Customer Support
Respuesta de DFS Furniture - Oxford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Central Customer Support
Respuesta de DFS Furniture - Oxford
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Staff Service
On arrival staff member (Steve S) greeted us with a warm welcome and told us to ask if help needed then left us to a leisurely browse - he was a perfect balance of being around but not in your face so much so that we sought him out when we had made a decision to buy he was informed and a good sales man without being pushy.
20 de enero de 2024
Respuesta de DFS Furniture - Oxford
Good Afternoon Robert,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very good service by salesman
21 de enero de 2024
Respuesta de DFS Furniture - Oxford
Good Afternoon Mr Peedell,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.