DFS Furniture - Peterborough Opiniones 

3407
TrustScore: 5 sobre 5

4,9

Maskew Avenue, PE1 2HS Peterborough, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Originally Ben helped me to choose my new sofa. He was very helpful and informative, I left with measurements of new sofa to make sure I was happy with everything. Went back in today but unfortunate... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We received great service from Ben who demonstrated aspect of the chairs and sofa we purchased. He did not tell us what we should buy but asked what our requirements were and then showed us that which... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Entering the store we were welcomed by a couple of members of staff. We were able to look around without pressure, then once we had decided we were helped by Dan. He was knowledgeable, polite, persona... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(3407)

97.414 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

On entering the store I was greeted by…

On entering the store I was greeted by a young man called Ben, very welcoming offered assistance if required, knew immediately the product I was looking for, he directed me to my dream chair and wow, exactly what I had seen online fabulous, we spent quite sometime in store, pondering about my special chair, Ben made us a coffee ☕️, fabulous experience, x

10 de junio de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Hello Nicola,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

No pressure!

Friendly, informative and polite staff. No pressure selling. Great choice of furniture ranges. Clean, well presented store.

8 de junio de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our experience was very good and staff…

Our experience was very good and staff was very helpful for me to choosing our new sofas.

7 de junio de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Great service and a great deal on a…

Great service and a great deal on a sofa in store! Glad we went in rather than ordering online, sold professionally to us with no pushy sales tactics

7 de junio de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Everything was smooth and simple

Everything was smooth and simple. Great service provided by the Dfs team especially Nial. He helped with all questions and explained everything in detail.

6 de junio de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 4 estrellas sobre 5

Easy and quick pleasant sales guy but…

Easy and quick pleasant sales guy but didn’t like the oversell with extras

30 de mayo de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Hello,

We are really grateful for your kind words and for taking the time to share your experience.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The lady we dealt with was very…

The lady we dealt with was very friendly and helpful, really lovely and made our experience very pleasant. She couldn’t have done any more for us, an asset to the Maskew Avenue store 😊

6 de junio de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great visit to DFS today

Great visit to DFS today; Showroom is light and airy with a good selection of furniture and best of all we weren’t pounced on the moment we walked through the door or harassed all the way round.
We got great service from Perry and ordered a couple of new sofas.

6 de junio de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Hello Richard,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Buying a suite

We were served by Perry, who was very courteous, polite and knowledgeable about the suite that we had selected. He helped us when deciding what colour suite to choose and did not pressure us in making our selection and time was not an issue with him. He talked us through the options of Safeguard etc. and the payment options which we discussed and tailored to suit our needs. We would not hesitate to recommend anyone, given the experience that we received.

3 de junio de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Well looked after by sales staff who…

Well looked after by sales staff who gave us plenty of time and space to make are choice

2 de junio de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 4 estrellas sobre 5

Knowledgable staff but some misleading pricing

Helpful and very knowledgable staff
However, felt a little misled by the ‘deal’ on offer for the Livie 3 and 2 sofas. Quoted as a special price for the two of £1280( or similar) but offer not available on foam cushion version and the advertised price of £699 was now £799 for the 3 seater. All in I ended up with additional £500 approx with a delivery charge of £120!
I guess I’m happy in the end with the service but there seemed a lot of extras on the day.

23 de mayo de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

We recently purchased a sofa from DFS…

We recently purchased a sofa from DFS and had a great experience. Leyla who served us was extremely helpful, friendly, and knowledgeable. She took the time to answer all of our questions and made the whole process easy and stress-free. We never felt rushed and received excellent customer service throughout. A real credit to the team. Thank you for making our sofa purchase such a positive experience!

2 de junio de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Found the sofa and chair we wanted

Found the sofa and chair we wanted. Sales team were helpful and explained everything clearly. A stress free experience.

2 de junio de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Hello Mr Barnes,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service and very informative…

Excellent service and very informative salesman who was happy to spend time explaining in detail all we needed to know before making a decision

31 de mayo de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. A very pleasant experience.

31 de mayo de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 4 estrellas sobre 5

Found just what I needed

Found just what I needed, price was good

21 de mayo de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

A great buying experience

A great buying, relaxed buying experience. Our genuinely helpful sales assistant Perry made our morning; Informative and not pushy, he was a diamond. After the purchase, we even remained a while longer and chatted to Perry in general, feeling very comfortable and at ease.

29 de mayo de 2026
Logotipo de DFS Furniture - Peterborough

Respuesta de DFS Furniture - Peterborough

Hello Gerry,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más