DFS Furniture - Plymouth Opiniones 

4102
TrustScore: 5 sobre 5

4,9

Longbridge Road, PL6 8LX Plymouth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My partner and I visited on a Friday evening and we picked out the sofa we wanted. We were approached by Brooke who confirmed there were a few options for us. Brooke was really friendly and took us th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were looking to replace our Red Sofa and found one we liked in DFS Plymouth. The person that served us was called Liam and he was so patient with us and he made sure that all of our wishes for th... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(4102)

94.852 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

New sofa

Very helpful staff quick and easy

17 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Becky was extremely helpful and…

Becky was extremely helpful and patient, especially when we had to sort out the finance

9 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello Tracy,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

New Sofa just the job

Left to look around at our pleasure. Moria was helpful when we had questions. She talked us through our order, very knowledgeable

17 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The young lady who served me was very…

The young lady who served me was very professional. I got exactly what I wanted straight away. I am very pleased.

17 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Becca (apologises if I spelt your name…

Becca (apologises if I spelt your name wrong) was absolutely amazing from start to finish. They were so informative, they were kind when I thought I was talking too much. Becca listened to me and gave me all of the best information and recommendations. Thank you so much

16 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful. Friendly. Made it very easy to order just what we needed. Would definitely recommend. Thank you

16 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lovely and friendly staff

Lovely and friendly staff

15 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Quick service

Quick service, no pressure to buy, very pleasant staff

15 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Matt made it easy and quick and we understood everything that we needed 100% service we was very happy with the whole process.

12 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello Sharron,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Really friendly helpful a…Great place to shop

Really friendly helpful a knowledgeable. Explained everything and ensured we were happy with everything before e made the purchase

11 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello Barrie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Matt was very helpful and friendly

Matt was very helpful and friendly. Did not push but made great suggestions after finding out what I wanted in a sofa. Left feeling happy with my selection

10 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello Janice,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, from first look to booked appointment and purchase.
Sales staff very knowledgeable and made whole process seem effortless.

10 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello Peter,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The lady called Rebecca in the shop in…

The lady called Rebecca in the shop in Plymouth was extremely helpful without being pushy. She was knowledgeable about the products and, because of this, was able to find us an alternative to our original choice which they didn't have in the colour we wanted. The delivery and finance was fully explained and easily arranged. Would definitely request Rebecca when we go back for the sofa Bed we like!

9 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Greeted then allowed time choose

Greeted then allowed time choose. Assistant was very well informed and made sure that everything was correct before putting the order through.

9 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Looking for a chair recliner.

We were allowed to browse,but if we needed help, she was around, we saw a chair we liked and had help from Becca, she was lovely,helpful,and full of knowledge, Becca was professional and very pleasant young lady,we were very pleased with our chair shopping today, and made very easy by your lovely helpful assistant Becca.

9 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Sales person was very helpful and made…

Sales person was very helpful and made the purchase very easy and smooth. Will definitely purchase again from DFS.

9 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service. Made us feel really comfortable. Finding our sofa was a breeze even with 4 kids! Would recommend.

8 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly and professional

very professional friendly and knowledgeable about what we wanted .
whole thing was easy from start to finish

8 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Experience counts

The experieced member of staff ( sorry misssed her name) was totally wow on her customer service from start to finish. Very welcoming. Helpful with our decision making and spot on with all details. Credit to her for making the time we were there delightful. Thai you10/10

7 de agosto de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

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