DFS Furniture - Preston Opiniones 

6969
TrustScore: 5 sobre 5

4,9

Mariners Way, PR2 2YN Preston, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(6969)

97.237 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Sophia 3 seater

I visited the preston store Saturday afternoon with an idea of what I wanted in mind,the staff listened to what I wanted and pointed me in the right direction,but also giving me space to look around and try out all sofas.Then when I found what I was looking for Lee was there to help me with questions I had,and take me through the buying process, and essentially I bought the sofa,was a pleasant experience,happy with what I chose and the service I received

1 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful salesman

Very helpful salesman. I am in a wheelchair and he listened really well to our needs. Showed us some options and pointed out other suites that he thought would be suitable for our taste and my needs. We eventually settled on one and he explained everything well and clearly.
Delivery will be in 2 weeks which is also an huge bonus.
Our experience was very good, which is vastly different from my previous experience of DFS, that put me off returning for years.
I just hope that the product lasts when received.

1 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, knowledgeable and not at all overwhelming. Lovely manner, polite and respectful

1 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for sharing your kind feedback with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Left to make our own decisions without…

Left to make our own decisions without an annoying sales person.

1 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Brilliant service as always

Brilliant service as always. We dealt with a mix of Sarah, Ian and another guy that I can't remember his name - kian? Sorry! We have only ever got our sofas from here and wouldn't go elsewhere. Thank you so much. Can't wait to get our sofas!

1 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kian met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The Team at Preston branch were…

The Team at Preston branch were amazing, no one hovered over us which allowed us to walk round the store comfortably , but we could also see the staff around the store ready to help us if we needed it. When we made our choice the staff were so helpful explaining clearly what options we could choose from, I can honestly say from walking into the store to walking out it was a excellent experience and would highly recommend to anyone to choose DFS Preston, thankyou guys

1 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, explained everything to us in detail. Answered questions we had. We made a great choice on a corner sofa. Look forward to receiving it.

1 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Morning,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Quick and easy ordering

Sarah at DFS on Preston Docks was so helpful and knowledgeable. She was very approachable and friendly and made ordering in store easier than online.

31 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sarah.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Kieran provided an excellent service

Kieran provided an excellent service - he remembered me from visiting the store a few days earlier and was more than happy to help with my decision making.

31 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kieran.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

We found the sofa we were looking for…

We found the sofa we were looking for ,the gentleman was so very helpful as we wanted a diferent fabric and colour he gave us options of both and made our choice he was brilliant so we now are awaiting our new sofa we know we have 3 months to wait but it will be worth the wait ,thankyou to the lovely gentleman at DFS

31 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sarah was super helpful

Sarah was super helpful. She understood our needs and guided us to the best product

31 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Knowledgeable & friendly staff

Knowledgeable & friendly staff. Great customer service. Purchase went smoothly & efficiently.

30 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The salesman that assisted me (Denzel)…

The salesman that assisted me (Denzel) was outstanding at the Riverway branch and what a lovely fella!
His knowledge of the products is excellent and I will definitely recommend everyone to visit and have the experience that I had

24 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Denzel met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great

Really helpful and friendly. Created such a calm experience for us

25 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello Georgia,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service at Preston DFS

Just bought two 3-seater Leather sofas from Preston DFS. Excellent customer service, we had a lovely gentleman called Denzil that helped us get the right sofas. I highly recommend Preston DFS.

21 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Denzel in store at Preston was very…

Denzel in store at Preston was very helpful and friendly

20 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello Ian,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

The experience was excellent, the staff was very helpful especially Denzel he was very kind to us, friendly and made us feel very comfortable, he gave us clear answers and solutions to any doubts we had, a special thanks to him and his service (also AMAZING Hot Chocolate)

26 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzel.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

DFS - Grant

Grant, our sales assistant was great with assisting the purchase and was easy to get along with

26 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, no pressure at all. Easy transaction and a very friendly advisor from the staff.

26 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sofa

Great service

26 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

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