DFS Furniture - Romford Opiniones 

4380
TrustScore: 5 sobre 5

4,9

Colchester Road, Unit 4,Gallows Corner, RM3 0AD Romford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great experience, choosing and buying sofas at DFS. From walking in the store, the atmosphere was welcoming, air conditioning making it feel comfortable, great lighting and clean, clear to browse... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were met by an extremely courteous salesman who explained the information on the sofas we were interested in, and we were happy to purchase from him after we decided on our choice. Thanks Faisal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, Reino Unido

  • 0333 999 9796

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(4380)

100.017 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Choosing the right Sofa

Choosing a sofa you have to make sure you get the right one and when we was looking we was blown away with the ted baker range we had the lovely Veronica who was very helpful and had amazing customer service we went away think about what decision to make after a couple of hours we went back to see Veronica again and made our purchase very happy experience and delightful looking forward to my new sofa

6 de abril de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

A very good experience at the Romford…

A very good experience at the Romford branch. We got approached but there was no pressure. When we were ready to purchase our sofa, we were treated so well. We were offered refreshments (the cappuccino was lovely!) and everything was explained clearly to us. We already know the quality of DFS sofas are amazing so we knew it was money well spent!

3 de abril de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

The staff didn’t hassle us

The staff didn’t hassle us they allowed us to walk round and have a good look when we had decided there was somebody immediately available. We was offered a hot drink.
The gentleman explained everything to us regarding different fabrics different colours he talked to us through the Care plan nothing was too much trouble. We didn’t feel pressured into buying and we didn’t feel pressured on time.

3 de abril de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Our Salesman, Aadil, was excellent

Our Salesman, Aadil, was extremely helpful and knowledgeable about the products in store. Aadil spent a lot of time and patience in assisting us to select our purchase.

2 de abril de 2026
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Respuesta de DFS Furniture - Romford

Good morning,

Thanks for your lovely feedback, we’re glad to hear Aadil met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good service

2 de abril de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Good morning Martin,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good service

Very good service, thank you very much

1 de abril de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Had a lovely lady help with all the…

Had a lovely lady help with all the sizes of the furniture and the different chairs, sofas and corner units available in my preferred choices. Once I’d decided which furniture I wanted she introduced me to Adil who took me through everything and processed my order, Adil was very informative and helpful. On the whole it was a very enjoyable experience choosing my new furniture.
Thank you to everyone who helped.

1 de abril de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Good morning Jean,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Me and my wife was served by Khan in…

Me and my wife was served by Khan in the Romford branch and he did fantastically well going through everything with us. We left with all the information we needed.

Thank you

30 de marzo de 2026
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Respuesta de DFS Furniture - Romford

Good Morning Reagan,

We are really happy that Khan met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The gentleman who assisted me was very…

The gentleman who assisted me was very experienced and personable. He was able to help me visualise the sofa I wanted and need in my new property with options that best suited our family. I was very happy for his advise as I feel I may have made the wrong decisions with out his thoughtful approach and questions of my needs. He explained everything throughly and made sure I had a coffee and was relaxed.
Would highly recommend him and DFS should be proud to have him on board.

30 de marzo de 2026
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Respuesta de DFS Furniture - Romford

Good morning Tamala,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Faizel khan

Faizel khan was amazing. Great help, very professional and informative. Allowed me to ask questions and made sure I understood several times before proceeding further.

30 de marzo de 2026
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Respuesta de DFS Furniture - Romford

Good morning Victoria,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendlyness of staff and knowledge.

Friendlyness of staff and knowledge.

30 de marzo de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Good morning Ian,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Adil

Adil, your employee, was very polite and well mannered, helpful showing me the different 2 and 3 seat options. Also called me shortly after placing order to reclarify it as realised it had gone through with my 2nd choice colour not 1st choice.

29 de marzo de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Adil.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great range of sofas

Great range of sofas! Each sofa had very nice interior surrounding it and felt very high end. Kahn was very helpful and friendly and we purchased our dream sofa ok the spot. Delivery time is in only 6 weeks too!

28 de marzo de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Good morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Professional and helpful

16 de marzo de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Service fantastic in store

Service fantastic in store
I hope it is smooth up to and including delivery

16 de marzo de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Good afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Romford branch . Khan

Khan looked after me in Romford branch … so very perlite great customer service and very knowledgeable at his job ! Even got a lovely coffee whilst placing my order !!

21 de marzo de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Went to DFS in Romford to day

Went to DFS in Romford to day, met Khan who led us about until we found our perfect sofa and coffee table , finance agreed in mins , highly recommend the store and the salesman Thankyou

21 de marzo de 2026
Logotipo de DFS Furniture - Romford

Respuesta de DFS Furniture - Romford

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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