I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónColchester Road, Unit 4,Gallows Corner, RM3 0AD Romford, GB
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Consulta las opiniones de los clientes
We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything.... Ver más
La empresa ha respondido
Sales Rep Khan was very engaging and was listening to our requirements and was able to understand our choice of products. He explained all the areas and was very calm in his delivery without any press... Ver más
La empresa ha respondido
Hamil was a good salesman in a relaxed way no pressure thorough offered a cofee very good glad payed bit more for recliner and runner so could move them
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, Reino Unido
- 0333 999 9796
4,9
Excelente
4 mil opiniones
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Very good service from Khan
Very good service from Khan. Polite, informative and good knowledge of the product.
3 de agosto de 2026
Respuesta de DFS Furniture - Romford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Sales Rep Khan was very engaging and…
Sales Rep Khan was very engaging and was listening to our requirements and was able to understand our choice of products. He explained all the areas and was very calm in his delivery without any pressure
1 de agosto de 2026
Respuesta de DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
The gentleman that helped us was really…
The gentleman that helped us was really helpful. I have Tourette’s and he was so understanding and patient with me. He made my experience easy. His name was khan if I’m correct.
25 de julio de 2026
Respuesta de DFS Furniture - Romford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Khan.
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Romford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very thorough sales staff.
18 de julio de 2026
Respuesta de DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service and advice from…
Great customer service and advice from Khan
28 de julio de 2026
Respuesta de DFS Furniture - Romford
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
No pushy sales assistant.Enjoyable experience.
I felt the lady was very helpful and informative on what exactly I was looking for .She did not push me to buy .Also different ways to pay .Giving me plenty of time to choose.She also informed me of extras I could purchase .I had a very pleasant experience.
28 de julio de 2026
Respuesta de DFS Furniture - Romford
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great customer service!
On arriving into the store, after a few minutes we were approached by a lovely salesman called khan. He offered his assistance, and also a hot beverage. He was so helpful, and knowledgeable of all the products and furniture in the store. He was so professional, but not pushy. He helped show me all the measurements, even advised me to measure the seating area to make sure the furniture fits, which was great advice. We came away and went back a couple days later to be greeted with warmth and kindness like we were told friends. What a kind man he is. The store was clean and felt comfortable and not overbearing, or being forced into sales. We ended up purchasing some lovely furniture, and can't wait for it to arrive. Our experience was made so much better by the wonderful staff at DFS. Thank you!
27 de julio de 2026
Respuesta de DFS Furniture - Romford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Respuesta de DFS Furniture - Romford
Hello Douglas,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service (Mr Khan). Very knowledgeable and friendly, and no pressure to buy.
27 de julio de 2026
Respuesta de DFS Furniture - Romford
Hello Alan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing service
25 de julio de 2026
Respuesta de DFS Furniture - Romford
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great service
Friendly and very efficient service. Excellent knowledge of product and finance options. Everything was explained fully.
26 de julio de 2026
Respuesta de DFS Furniture - Romford
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
Excellent customer service by Mr Adil…
Excellent customer service by Mr Adil at the store !
26 de julio de 2026
Respuesta de DFS Furniture - Romford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service from our sales person…
Great service from our sales person Faye. She was patient and explained everything so well. I'm general a great experience in store, good selection.
26 de julio de 2026
Respuesta de DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - Romford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - Romford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very quick with polite and valuable and…
Very quick with polite and valuable and informative advice and sale process Adil
24 de julio de 2026
Respuesta de DFS Furniture - Romford
Hello Anil,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great service from Mohammed
Great service from Mohammed. Clearly knew what we were after. Well done.
23 de julio de 2026
Respuesta de DFS Furniture - Romford
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
We were asked our requirements and left…
We were asked our requirements and left aloo e without any pressure selling
23 de julio de 2026
Respuesta de DFS Furniture - Romford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The customer service that serves us was…
The customer service that serves us was very helpful and nice, he told us we needed to hear. He was brilliant.
21 de julio de 2026
Respuesta de DFS Furniture - Romford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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