Really great experience with the sales guy. He had a great unobtrusive style initially but then engaged in a wholly supportive way with our decision making process and the three people in our team of... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónStonefield Way, Victoria Retail Park, HA4 0AJ Ruislip, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent service from Sofia from the South Ruislip branch when buying a new sofa for our daughter. Sofia explained all options available to us, made us coffee whilst we deliberated the options and su... Ver más
La empresa ha respondido
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... Ver más
La empresa ha respondido
Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - se... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, Reino Unido
- 0333 999 9776
4,8
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Brilliant service
Brilliant service, knowledgeable staff, every question answered to satisfaction.
2 de agosto de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Respuesta de DFS Furniture - South Ruislip
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A great experience
Excellent customer service from Adam at South Ruislip, very knowledgeable and thorough, very easy to order the furniture, a lot of choice and colours. - lovely presentable store too
1 de agosto de 2026
Respuesta de DFS Furniture - South Ruislip
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Adam met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Good product,
Salesperson was amicable and appeared to go out of his way to get our furniture delivered faster and see if a particular model of pillow/soft good was still available. Item was of high quality. Delivery was fast, within the stated window, and the tradesmen transported and assembled the furniture as tasked.
25 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Sales assistant was super helpful and great service.
Sales assistant was super helpful and informative about the product and our requirements and we experienced a great customer service from start to finish.
1 de agosto de 2026
Respuesta de DFS Furniture - South Ruislip
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
helpful staff
I found the sales staff very helpful, in make the right choice of sofa for me and my wife.
31 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Very warm and welcoming in there
Very warm and welcoming in there. Helped us pick the right sofa that we needed and the staff were incredible
30 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Sales staff
The sales staff was extremely helpful and informative. Providing me with the necessary details in choosing my three piece sofa which then allowed to me to choose not only the right size but also the right colour of my sofa
30 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine E
DFS Central Customer Support
The service that I received was exclent
29 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I was given clear and helpful advice on…
I was given clear and helpful advice on how to care for furniture.
The different types of furniture and what would work together in space I had.
Staff were amazing help.
27 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Furniture Buying Experience
Great customer service with friendly and helpful staff. Decent cup of coffee too!
27 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
jason and his staff answered all the…
jason and his staff answered all the questions and very helpful, they weren't pushy and gave us the time to think about our purchase, infact it took 3 visits to come to decision
27 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Quick and help was on hand when…
Quick and help was on hand when required. Answered all our queries and was overall a pleasant experience
20 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Jason made us feel very welcome and…
Jason made us feel very welcome and comfortable and was very helpful.
27 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service
Johnny from the South Ruislip branch was extremely friendly, helpful and professional. I was very happy with my Orlby 4 Seater Sofa purchase.
24 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Johnny met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great Customer Service
(South Ruislip DFS store) Mitish was really helpful in helping us to decide on our sofa choice, and he made the process so simple and easy when it came down to purchasing our sofa. Thank you again!
26 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mitish.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Staff were friendly, approachable, welcoming and excellent knowledge of the products that were available to offer.
26 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Respuesta de DFS Furniture - South Ruislip
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Extremely knowledgeable member of staff…
Extremely knowledgeable member of staff who was also very friendly snd very experienced with excellent customer service skills. He took his time to show and demonstrate products, explaining everything from sofa maintenance to the monthly payments very clearly and honestly. This level of service is sadly dying out so was a very pleasant and unexpected surprise.
23 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.