Really great experience with the sales guy. He had a great unobtrusive style initially but then engaged in a wholly supportive way with our decision making process and the three people in our team of... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónStonefield Way, Victoria Retail Park, HA4 0AJ Ruislip, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent service from Sofia from the South Ruislip branch when buying a new sofa for our daughter. Sofia explained all options available to us, made us coffee whilst we deliberated the options and su... Ver más
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... Ver más
La empresa ha respondido
Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - se... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, Reino Unido
- 0333 999 9776
4,8
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The gentleman (Jason) was courteous and…
The gentleman (Jason) was courteous and polite throughout and explained everything.
4 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Adam provided exceptional assistance
Adam provided exceptional assistance, guiding my family and me in selecting the ideal L-shaped sofa. He addressed all our inquiries, ensuring a smooth, straightforward, and pleasant experience.
4 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service very helpful
Great customer service very helpful and taking the time to all information
3 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello Bernard,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great experience from start to finish
Great experience from start to finish. We felt listened to throughout and were pointed in the direction of some great alternatives, without wasting our time
3 de julio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Thank you Amina and South Ruislip team!
I went into the branch with a few options in mind and unsure what I wanted . Amina greeted me and gave me some time before she showed me my options on the tv . She was patient and helped me narrow down to the best option for me . Delivery is 1 week and I’m so excited to get my delivery soon . Thank you so much Amina!
24 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Mr Jason
Mr. Jason was very helpful and very patient. I like the service and it is very got a very good customer service done. I’ll recommend my friend to go and see him if they want to buy any sofa.
29 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The salesman was really grateful and…
The salesman was really grateful and hopeful I really enjoyed the conversation with him.
28 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very good experience
Very good experience , went in just to look and came out after a purchase , definitely helped with the salesman who dealt with us . Who wasn’t pushy but was just right 👍🏻
28 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Exceptional customer service
Exceptional customer service and the advisor we saw was very thorough and very friendly. First class service and certainly 5 Star ⭐⭐⭐⭐⭐
28 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service.
28 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello Meena,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We came TO DFS for a recliner chair.
We came TO DFS for a recliner chair and were served by a very nice assistant who was both very polite and knowledgeable. He didn't pressurise us in any way and was very friendly. Very happy to have completed a sale and we left with a smile.
Thank you Mitesh at DFS South Ruislip 👍😎
27 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mitesh met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
My experience with DSF was good
My experience with DSF was good , I knew what sofa I wanted so I went in store so I could see how comfortable it was. Adam was one of the staff members that approached us . He was extremely friendly and helpful.
27 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Adam.
Kind Regards,
Jordan
DFS Customer Support
Not my first purchase
Not my first purchase. Always helpful and attention to detail👍🏾
Staff member Leah Adam very knowledgeable patient and great customer service, made me feel at ease and helpful in my final decisions. Thanks Leah😊
19 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Leah.
Kind Regards,
Jordan
DFS Customer Support
The service was excellent
The service was excellent. I was served by Sophia who gave expert advice and information on 2 sofa beds I was interested in and she really helped me to decide which one was best for my circumstances. All very efficient, professional and very knowledgeable. Well done and keep up the good work. It is very much appreciated.
25 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Perfect shopping experience
Our experience was made great by Amina and her colleague, ?Sasha.
The store atmosphere was delightful.
Amino Said's manner was calm, knowledgeable and reassuring.
She is a credit to your company.
25 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - South Ruislip
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great service from jason at ruislip…
Great service from jason at ruislip store. Faultless experience
21 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
I was ordering a sofa for my daughter…
I was ordering a sofa for my daughter and then said i needed to sort out a bed and karim said we do beds and sorted it straight away such a charming and polite man thank you
20 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Johnny at dfs exceptional
Johnny our sales adviser did a great job explaining everything to us
Thanks again
20 de junio de 2026
Respuesta de DFS Furniture - South Ruislip
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.