We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Ver más
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Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
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We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Ver más
La empresa ha respondido
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Ver más
La empresa ha respondido
At first we went into the showroom looking to purchase a sofa and did find it a little hard to find what we were looking for on display. It was a little hard to work out what options were available fo... Ver más
La empresa ha respondido
Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Reino Unido
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Young lady who served was very helpful and knowledgeable was a pleasure to be served by her.

Respuesta de DFS Furniture - Southampton
Great customer service from Josh who was very helpful

Respuesta de DFS Furniture - Southampton
Love the way you're not pestered while browsing. I had been in previously and Fyzer had been particularly helpful. A couple of weeks later when I had made a decision on the sofa I wanted, I went in again and found Fyzer. Again she was really helpful and went out of her way to answer all my questions - even calling me back after closing when I had an additional question about dimensions. I was also impressed that your main telephone customer services lady passed my message on immediately so my query could be resolved asap and I could safely sign the contract.

Respuesta de DFS Furniture - Southampton
I got a great deal on a sofa for my first property today. The salesman (Joe) was kind and professional and processed the sell quickly. I will definitely return for more furniture in the future.

Respuesta de DFS Furniture - Southampton
Antonio was brilliant and very helpful. Great asset to DFS

Respuesta de DFS Furniture - Southampton
Great customer service. The atmosphere in store is relaxed and you are given time to choose without someone constantly following you (which happens in other stores!) Thank you 🙂

Respuesta de DFS Furniture - Southampton
Very friendly and took time to listen to what I wanted. Was very knowledgeable and gave advice as to what would work well.

Respuesta de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton
I Was very please with daren and josh at the hedge end branch they let me take my time to choose my sofa no pressure at all well done guys very polite and professional

Respuesta de DFS Furniture - Southampton
Good service received when purchasing sofa from store

Respuesta de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton
We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and Adam showed us some other options and we finally settled on the Roseley range. Adam was very knowledgeable and understood what we needed from our new sofas. Highly recommend Adam.

Respuesta de DFS Furniture - Southampton
Great customer service! Very helpful with all the information you could want, professional and friendly, nice coffee too, many thanks

Respuesta de DFS Furniture - Southampton
Quick and easy sales which was handled very well by the salesperson.
Great customer service

Respuesta de DFS Furniture - Southampton
My wife Gloria and I have just placed an order for the Kian two seater sofa,in midnight blue fabric, at your Hedge End store. Fisa (I am so sorry if I've spelt it wrong!) was most helpful. She set up Gloria's choice of fabric colours to tone in with our lounge decor on your room decor image programme and gave excellent advice and demonstration of your easy glide feet fixtures. As well as explaining the benefits of the fabric stain protection and spot cleaning package. All of which we have added to the order.
Neil Sutton

Respuesta de DFS Furniture - Southampton
Josh was very helpful and courteous throughout the process, explained everything in simple terms

Respuesta de DFS Furniture - Southampton
Josh was 10/10 today very helpful explained everything needed to know. He was very patient with us while we juggled our child while he was explaining the ins and outs too us. Above all just a very nice polite guy

Respuesta de DFS Furniture - Southampton
We were greeted warmly, and allowed to browse without the feeling of being followed (which has happened in other establishments). When we made enquiries on articles the staff were friendly and polite. The member of staff, Sumehra Aqsar, was professional, and non pushy.
The only negative, was the technical difficulties incurred by Sumehra, who suffered constant connection drop outs whilst completing our order. Credit to her, she persevered and remained professional throughout. So please pass on our sincere thanks to her.

Respuesta de DFS Furniture - Southampton
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