DFS Furniture - Speke Opiniones 

3389
TrustScore: 5 sobre 5

4,9

Speke Road, L24 8QB Liverpool, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3389)

97.647 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Tony was extremely knowledgeable and…

Tony was extremely knowledgeable and very helpful.

16 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service from Michael

Excellent service from Michael

16 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Susan was so helpful and was able to…

Susan was so helpful and was able to really help me picture my living room. Was an excellent service.

14 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Good morning,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent Service

Tony was very helpful and informative explaining the materials in the suite we were interested in and provided purchase options for an informed decision. Very relaxed shopping experiece.

13 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Tony was very informative and friendly

Tony was very informative and friendly

13 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Tom was brilliant

Tom was brilliant. Really nice man. Very helpful.

12 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

Polite, well informed stuff. I received answers to all my questions

13 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sofa purchase

We were helped with our purchase by a lady called Sue. Sue was great in explaining everything to us , with a sofa purchase you want to get all the details right. Being able to take out an interest free agreement was also a great help to spread the cost. Would recommend DFS.

12 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 1 estrellas sobre 5

Good customer service

11 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.

Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please contact a member of our team on 0333 9999 777 and we would be more than happy to assist you.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Michael was amazing from start to…

Michael was amazing from start to finish and really knew his stuff about the products and what would work best for us.

10 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Speke DFS - BRILLIANT!!!

We went in today looking for a sofa but also really liked looking at the beds and kitchen furniture as well.

The layout of the store was large, with a lot of choice but it was not too cluttered, which was great.

When it came to the sofa, we asked Tony (the manager) for help and he was absolutely BRILLIANT!

He was in the office to begin with but was happy to stop and help us.

When we needed time to discuss, Tony gave us space and ended up dealing with a few other customers and I could see that he did brilliantly with all of them.

When we got back to him, there was no hard sell but he made me, my wife and two kids feel really at ease all the way through.

When we needed information, suggestions and help he was brilliant, not pushy but really knowledgeable and helpful.

We knew what we wanted and he helped us get it sorted, telling us about the different ways we could make it affordable for us.

I normally do not leave reviews but the store was brilliant and Tony was so good that he absolutely deserved a mention - KEEP UP THE GOOD WORK!!!

Oder 56Y4H9466

10 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fabulous service by Tony DFS speke

Fabulous service by Tony DFS speke, really helpful and thorough

2 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Darren

He was very friendly and approachable. He explained everything very clearly. Thanks for a good experience.

7 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

The staff were great and walked us…

The staff were great and walked us through every step. Felt really looked after and it was very straight forward

7 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Greta service friendly staff

Greta service friendly staff

7 de abril de 2026
Logotipo de DFS Furniture - Speke

Respuesta de DFS Furniture - Speke

Good morning Darren,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

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