DFS Furniture - Stevenage Opiniones 

5801
TrustScore: 5 sobre 5

4,9

Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had an excellent experience with Caroline during our visit. She was extremely helpful and very knowledgeable about the range of sofa options available. Caroline provided clear, useful advice an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed. We also bought 2 cushions that she showed us which... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff very helpful and friendly, but not annoyingly pushy which I liked. Didn’t feel like I was forced into buying something like I have felt in other shops. Happy with my purchase from start to finis... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Reino Unido

  • 0333 999 9805

4,9

Excelente

TrustScore: 5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(5801)

97.414 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very relaxed atmosphere

Very relaxed atmosphere, no pushy sales
Carol was very pleasant and patient

11 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful and knows her stuff, was very polite and helpful throughout.

11 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had a great experience at DFS thanks…

We had a great experience at DFS thanks to Nicky. She was really polite, friendly and relaxed, and made us feel comfortable throughout. She wasn't pushy at all, which we really appreciated.

Nicky took the time to explain everything clearly, helped us with measurements to make sure we chose the right sofa, and answered all of our questions. Her customer service was excellent and made the whole experience enjoyable.

A big thank you to Nicky – we'd happily recommend her to anyone visiting DFS.

11 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

A lovely overall experience

There was a wide range of sofas to look at and sit in. On our first visit the salesman was helpful but not at all pushy. We went away to confirm measurements in our room, and to have a little think! We returned the following week and dealt with another sales person, who again was not pushy. She explained things to us carefully and gave us some additional options. Clearly she’s good because we went with the extras! A thoroughly enjoyable experience. I wouldn’t hesitate to recommend to others.

11 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good service

Very good service, very helpful staff, talked us through everything which really easy to understand, really good service

11 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Attentive and patient salesperson

Attentive and patient salesperson, suggesting various ideas to help make our decision

10 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Ellie was great everything explainned …

Ellie was great everything explainned and how to plump up settee and offered cleaning stuff ..

9 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Hello Paul,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

A very easy and straightforward…

A very easy and straightforward process, with great help and advice from Carol.

8 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

Great experience, very nice, straight forward and all info given

8 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Hello Laura,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Polite service and no pressure

Caroline was extremely helpful and gave us some great advice on buying a recliner chair. She took time to show us the alternatives and did not pressurise or hurry us to make a decision.

8 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

DFS relaxed and friendly experience

From the minute we walked in till we walked out and came back again, we felt under no pressure to buy, friendly sales advisers like Sarah made this an easy and enjoyable experience.

7 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Hello Mr Keegan,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Really great advice,quick and easy…

Really great advice,quick and easy process. Really happy with what we have purchased.

6 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very Helpful Staff

Very Helpful Staff
Caroline helped us pick the right sofa for us, she found exactly what we were after, was very knowledgeable and could not have received better service - would 100% recommend!

5 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Caroline.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

I had a very positive experience today

I had a very positive experience today, I went in to buy a sofa bed, Mickey Squirrel (what a great name!) was the salesman helping me, he was very helpful and informative, a very friendly & polite man. My sofa bed was ordered promptly without any hitches. Thank you for a great service. I can’t wait for my new sofa to arrive.

5 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Found what I was looking for within 5…

Found what I was looking for within 5 minutes thanks to efficient sales person named John. Transaction was completed feeling as though I was VIP.

2 de julio de 2026
Logotipo de DFS Furniture - Stevenage

Respuesta de DFS Furniture - Stevenage

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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