DFS Furniture - Stirling Opiniones 

4789
TrustScore: 5 sobre 5

4,9

Muirton Road, springkerse retail park, FK7 7TL Stirling, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into the shop a couple of weeks ago just to have a look and spoke to Steve he was so helpful and helped us pick a couch but told him we would be back don't think he believed us lol but today we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Georgia was so helpful and answered all our questions. Gave us hints and tips on what material to pick based on having a 6 month old puppy and what size etc would suit my home.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Muirton Road, springkerse retail park, FK7 7TL, Stirling, Reino Unido

  • 0333 999 9839

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(4789)

97.647 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We bought a corner sofa full of gadgets…

We bought a corner sofa full of gadgets in the Stirling branch looked after by Heather. She was brilliant. We looked so many options and took 1.5 hours to eventually decide and commit. Thanks Heather We really appreciated your patience

5 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

No pressure sales

No pressure sales, genuine, friendly staff.

11 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

I can't find the girls name anywhere who helped us in Stirling store but she had light hair with glasses and tattoos, she was absolutely great with helping me and my partner get all the information we needed on the couch we ended up purchasing, she made us feel at ease and not like we were making a £2000+ order! She is a credit to your team.

5 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, salesman was very helpful and explained about colours and fabrics and how to help with a spillage on cloth material also he was easy to talk to and answered all my questions confidently. Ten out of ten for service

11 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

staff really helpful !

staff really helpful !

10 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello Lisa,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Easy to deal with

Easy to deal with
Nothing was an issue
Very helpful

10 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello David,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our sales assistant was extremely…

Our sales assistant was extremely knowledgeable on products and helpful.

29 de junio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello Aileen,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Customer service was excellent

Customer service was excellent. The young man that dealt with my order (Rory, hope I’ve spelled that correct) was polite, friendly, chatty and very informative.

7 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Heather was very informative and…

Heather was very informative and helpful when we had some questions it was clearly explained to us the options . Heather then took us through the ordering process quickly but keeping us infuriates along the way of all the options and answered all our questions

6 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with Heather in store. We hope you love your furniture when it arrives in your home.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We have just purchased a new couch from…

We have just purchased a new couch from your Stirling store. We had the pleasure of dealing with Georgia. She was very polite and knowledgeable on all products within the shop. She answered all questions we had without having to check with anyone. Definitely would recommend anyone dealing with Georgia if you are looking for any furniture.

6 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Georgia met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Thank you for your help in picking and…

Thank you for your help in picking and purchasing my first sofa! Really happy with the whole experience.

6 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Service was great

Service was great, staff were very helpful. Listening to what we were looking for and gave us suggestions to fit our theme.

5 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service at Stirling Store

Excellent service at Stirling, Springkerse store. Very knowledgeable salesperson, knew many of the dimensions and options off hand.
Took us though the sales and delivery processes quickly but clearly and we even got a great deal on a couple of add on items.
We bought our last sofa from DFS 17 years ago so hopefully the new ones last just as long.

5 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great and easy experience from start to successful finish

Georgia who was helping us was excellent. Really friendly and knowledgeable. Listened to what we said and wanted and found the best way to accommodate us. Great and easy experience from start to successful finish.

5 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

We visited the Stirling store and were…

We visited the Stirling store and were greeted by Georgia, who was absolutely brilliant. She helped us find exactly what we were looking for and made the whole experience really easy. Georgia was friendly, knowledgeable, and happy to answer all our questions without making us feel rushed. She was genuinely lovely to deal with and made us feel really welcome. Fantastic customer service from start to finish. Thanks again Georgia!

4 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service staff was friendly and polite didn’t pester or annoy us when trying to have a proper look but made sure they were at hand with any questions or advice when needed

4 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lynsey…..best sales assistant!

Lynsey, the sales assistance was very helpful and really helped us navigate all the variations so we could decide which sofas to buy.

4 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Georgia was excellent

Georgia was excellent, very helpful and great at explaining everything for us. Thanks so much

4 de julio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly helpful staff

Visited this store on Thursday 25th June, staff were very courteous and helpful. I was left to wander at my own leisure, without any hard sales pitch. Assitant Ruardaidh was very polite and knowledgeable,
I also spoke to the Manager there called Jennifer who again went out of her way to help with a query which I had. I will definitely be back to this store to place an order. Fabulous immaculate store with very friendly helpful staff!!

25 de junio de 2026
Logotipo de DFS Furniture - Stirling

Respuesta de DFS Furniture - Stirling

Hello Mrs Roberston,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

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