DFS Furniture - Stockton Opiniones 

8815
TrustScore: 5 sobre 5

4,9

4 Middlesbrough Road, Park Avenue, TS177BT Thornaby, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

(Hope I'm spelling this right) but Atik really stood out to us he wasnt at all pushy, just the perfect amount of helpful, which is rare in a furniture store! He was great with our toddler and was so f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No pushy sales person Was shown lots of options. Explained everything in detail, from the finance to the care products Offered refreshments when dealing with the paperwork Overall great customer s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • 4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Reino Unido

  • 0333 999 9845

4,9

Excelente

TrustScore: 5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(8815)

92.599 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, friendly, helpful and knowledgeable. Would highly recommend.

19 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Outstanding customer service

Helpful, patient, warm, welcoming, supportive and full of useful information. Outstanding customer service. Liam was fantastic and went the extra mile. Warren was also super helpful on a previous visit.

18 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

When we went into showroom everything…

When we went into showroom everything was set out very well smelt lovely Carl showed us around very professional when we found the suite we liked he talked through everything had a lot of time for us

19 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Had a great visit to Stockton store and…

Had a great visit to Stockton store and toni helped with my order, very efficient and good customer service 😀

19 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, staff and delivery drivers amazing.

12 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Dale was fantastic

Dale was fantastic, went through everything and wasn’t your typical pushy sales advisor. Great service thank you

17 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Listened to what my daughter wanted she…

Listened to what my daughter wanted she was able to see the settee she required on screen , we were happy and pleased with this service towards ourselves

18 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello Pat,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service and experience

We purchased 2 sofas today and the service provided by Warren was excellent. There was great communication, there was no pushy sales talk. The sofas purchased were fairly priced and of high standard. Payment options and aftercare were explained very well by Warren. Whilst there our grandson accidentally spilt hot chocolate on a show room sofa which was immediately attended to by one of the cleaning staff. We wish we took her name to give her a special mention in this review. The sofa was cleaned without any fuss at all, despite our embarrassment. Would revisit the shop to purchase in a heartbeat. Would highly recommend. 10 out of 10

18 de agosto de 2026
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Respuesta de DFS Furniture - Stockton

Hello Andrew,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

We where welcomed straight away

We where welcomed straight away, felt very reasured throughout.
Sales man was very helpful and made us feel very comfortable, would definitely shop here again.

17 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Service was fantastic 👏

Service was fantastic 👏

17 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Soon as we entered the store we were…

Soon as we entered the store we were greeted by staff they were very polite and friendly and very helpful we were offered a drink while they were sorting our order out would definitely go back to buy furniture great team and great customer service

16 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing customer service I believe he…

Amazing customer service I believe he was called Carl so happy with my experience

17 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly helpful service

We ordered a new sofa today. We had looked online but wanted to see what the sofa was actually like and the true colours of the fabric etc. The salesman greeted us but then gave us space to browse etc . When he noticed we were interested in a particular sofa he asked if we needed assistance and was very helpful and knowledgeable.
We weren’t rushed or pressured at all. We decided to take the offer of the extended care package after it was explained to us.
We look forward to receiving our new sofa and hope it’s as good as it looked in the showroom.

17 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sofa purchase

The people in the store were very helpful and there was no pressure. Just nice people supplying a very good service.

17 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello Steven,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Debbie

Debbie! She is wonderful and the best sales person I have came across. Not at all pushy and was actually interested in getting to know us rather than selling. She is a credit to you!

16 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello Liam & Danielle,

Thanks for your lovely feedback, we’re glad to hear Debbie met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good service very helpful

Good service very helpful

10 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Thank you so much to Daniel from the…

Thank you so much to Daniel from the Stockton branch of DFS. Very helpful offering advice when asked! No pushy sales tack, just a very professional approach which helped make the process really positive! Thanks again for all your help. Steve and Jo Hodgson

16 de agosto de 2026
Opinión espontánea
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Great product knowledge from the Dale and the rest of the staff. Also a super choice of furniture .

8 de agosto de 2026
Logotipo de DFS Furniture - Stockton

Respuesta de DFS Furniture - Stockton

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

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