Fantastic customer service from the staff members of the sunderland store, friendly, welcoming and went above and beyond to help choose what we wanted. It isn't the first time purchasing here and comp... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Visited the Sunderland store. We just went to browse ended up buying a new three piece. Great choice Emma who helped up was very patient because I couldn't decide which one I liked or what colour she... Ver más
La empresa ha respondido
Sophie was really helpful and gave us all our options without being pushy. She even laughed at my partners bad jokes so for that she deserves a gold medal. Overall, a really nice experience - friendly... Ver más
La empresa ha respondido
The girl was very helpful with my purchase of recliner chair and 2 seater sofa both me and my sister in law were given a coffee which was very nice I would give the young lady 10 gold stars
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
3 Hylton Grange, SR5 3HR, Sunderland, Reino Unido
- 0333 999 9762
4,9
Excelente
8 mil opiniones
Invita a los clientes a opinar
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lee was absolutely amazing went through…
Lee was absolutely amazing went through everything thoroughly was lovely and polite and very helpful
10 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Hello Grant,
Thanks for your lovely feedback, we’re glad to hear Lee met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Extremely friendly and helpful staff.
10 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Firstly Jackie 69 I would like to say Lauren thee…
Firstly I would like to say Lauren thee assistant was such a help explaining everything about my purchase which I am thrilled with wasn’t pushy and my order was double checked with another assistant which is great can’t fault them also I have purchased a three piece previous no problem big yes I would recommend
3 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The girl was very helpful with my…
The girl was very helpful with my purchase of recliner chair and 2 seater sofa both me and my sister in law were given a coffee which was very nice I would give the young lady 10 gold stars
9 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Lee was extremely helpful
Lee was extremely helpful , knowledgeable and a refreshing change from such bad service in most places, many thanks Lee for a memorable experience .
7 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Hello Brian,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Sunderland
Hello Mr Embleton,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
We have used the Sunderland Store…
We have used the Sunderland Store before, the staff know their business, they take their time show you many choices and combinations. Neil was great
7 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Hello James,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
great servce
customer service was excellent it was all explained to me very well thanks to emma she was first class thankyou very much 👍👍😊😊😊
6 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Hello Brenda,
We are really grateful for your kind words and for sharing your experience in our store with Emma. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Good display of stock and staff were…
Good display of stock and staff were very helpful without being pushy
Good experience
7 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - Sunderland
Hello Wendy,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Sunderland
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very helpful and informative staff…
Very helpful and informative staff member explained everything in detail
6 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Sunderland
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Sunderland
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
My experience and started year was… Fantastic will definitely recommend
My experience and started year was absolutely outstanding
DAWN what is fabulous Lovely professional salesperson
She give me everything I needed so professional and so Lovely
5 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Dawn.
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Sunderland
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very relaxed and helpful
5 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - Sunderland
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Lauren was amazing and made the whole…
Lauren was amazing and made the whole process easy
5 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Outstanding customer service from…
Outstanding customer service from Daillo. Ordered a lovely sofa, also happy with the price.
5 de julio de 2026
Respuesta de DFS Furniture - Sunderland
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
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