DFS Furniture - Swindon Opiniones 

4296
TrustScore: 5 sobre 5

4,9

Wootton Bassett Road, SN5 8WF Swindon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a fantastic experience buying my new sofa from DFS. From the moment I walked in, I felt welcomed and looked after. A special thank you to the lovely lady who helped me throughout the whole... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our family went into Dfs at Swindon today. We were welcomed by the staff cordially. We went around the shop on both floors in our own time. After choosing the sofa we liked we received a full explanat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jason was very helpful and informative. We we’re undecided on which sofa out of 2 to go for and he went through thoroughly the two different styles and features of each to help us make the best choice... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A relaxed and friendly environment with very helpful staff there when you need them. They were attentive but not at all pushy sales people. Our whole browsing through to buying experience was ten out... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(4296)

97.647 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service and staff.

Great service and staff.

6 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

All good

All good. Very helpful and knowledgable advice from Jason. Got a good deal too. Fantastic showroom with loads to choose from.😀😀

21 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our experience at DFS Swindon was very… great

Our experience at DFS Swindon was very good when you walk into the store you dont have someone come straight up to you and start asking questions, i like to look around then find help when needed, Jason was our customer service man today and a very nice man friendly, polite, explained everything step by step, answered any questions with great knowledge, would recommend DFS to friends and family.

21 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Extremely helpful, knowledgeable and patient

Couldn’t have asked for a more helpful or patient staff member this morning. Understood exactly what I needed and was able to show me other sofas I hadn’t even considered when looking online. Extremely knowledgeable about their products and even took me outside to view fabrics in daylight! Big thanks to ‘Gregg’ I am very much looking forward to my sofa delivery 😁

20 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

New sofa purchase

Had a show round various sofas with my partner at the Swindon store and picked out a trek sofa. Experience was great, Greg was lovely to deal with.

Sofa was delivered and setup today by dfs and great experience from them too and quickly setup.

11 de abril de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service very…

Great customer service very knowledgeable

17 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent In Store Experience

No more pushy sales staff .. huge bonus ... dealt with Greg who was an absolute diamond .. highly recommend Swindon Branch of DFS

17 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic service,Highly recommended

My experience was great because the staff member was very helpful, friendly, attentive and listened carefully to what we needed.He took time to explain different products clearly, answered all our questions patiently and helped us find exactly what suited our home and budget.There was no rush and we felt well looked after throughout our visit.
The company has excellent knowledge team members who provide helpful professional service,the atmosphere feels welcoming,its great to see that customer care is clearly a priority.

16 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience at DFS

Great experience at DFS. Although I already knew what I wanted there was a great selection to browse and I did not feel under pressure at any point while I was looking or buying.

16 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The sales person was really helpful

The sales person was really helpful, understanding and explaining everything. Really pleased with the service

15 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

We had the pleasure of being looked…

We had the pleasure of being looked after by Nick Hartley-Smith today.
This is the very first time we’ve ever bought a sofa from new so we had a lot of questions.
Nick was super knowledgeable and patiently answered all of the many questions we had and helped us choose a sofa set up that would meet our very specific requirements. We are delighted with the corner sofa we chose and can’t wait for it to arrive!
Thank you Nick! 5 star service ⭐️ ⭐️⭐️⭐️⭐️

15 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Pina was fantastic

Pina was fantastic - needed a sofa on a quick turnaround, she was very helpful and thorough, whilst also getting the job done!

13 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful and knowledgeable staff

Helpful and knowledgeable staff, and not pushy with trying to sell extras

14 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

went to the Swindon store to browse..

Well I went to the Swindon store just to browse for a potential sofa and found one I liked and then was approached by piña who was very helpful and not pushy and answered every question I had and out my mind at ease so much so I went back a week later to make sure she had my order in her name and was brilliant through the whole process!

13 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Piña met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Was greeted my a lovely lady pria

Was greeted my a lovely lady pria?
I knew exactly what I wanted to order. I was shown around the store & offered different styles & leather styles. Everything was explained to be in great detail. Im really happy with my sofa choice & my experience was lovely & relaxed . Friendly service. Thankyou ☺️

13 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great range of sofas

Great range of sofas, we already knew what we wanted and seeing the exact sofas made our mind up, also very helpfull sales person who gave us some usefull tips.

13 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

I received great customer service

I received great customer service. The salesman allowed me time to select a colour of my choice as well as guiding me through what would work best for me and my living room.

13 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

Great experience today purchasing our new sofa. As luck would have it the sofa we saw online was in store in the colour we wanted. It was great to find out how comfy it was. Jamie was very helpful and informative and we appreciated that he made sure we had all the info we required and what to expect from the delivery process. Thank you 😁

13 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly, knowledgeable staff

Friendly,helpful, knowledgeable staff.
No hard sell just helpful and honest. Smooth, stress free transaction.

12 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good experience

Very good experience . Was allowed to learn ok around shop without being approached by a member of staff. Was given a drink.
Very knowledgeable about the product, explained everything clearly.
Very friendly.
Served by Jamie.

11 de junio de 2026
Logotipo de DFS Furniture - Swindon

Respuesta de DFS Furniture - Swindon

Hello Lisa,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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