Great experience in the store today! Duncan was so incredibly helpful and knowledgeable (as well as very patient!) Defo recommend anyone looking for help on a new sofa to head down and chat with the l... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
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Consulta las opiniones de los clientes
Darren in the Torquay Store was outstanding. He demonstrated the sofa and organised the everything with real professionalism. Store was spotless and all other staff we interacted with were polite and... Ver más
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Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Ver más
La empresa ha respondido
I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Reino Unido
- 0333 999 9848
4,9
Excelente
4 mil opiniones
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Excellent service
Excellent service. Talked through all options, made us a coffee and walked away happy we have a great new sofa
14 de abril de 2026
Respuesta de DFS Furniture - Torquay
Good morning Paul,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Had a really nice experience at DFS
Had a really nice experience at DFS. The lady who helped us was super understanding, not pushy at all, and really easy to relate to. She gave us space to look around but was there when we needed help, which made the whole process feel relaxed and comfortable. Overall, a really positive experience.
11 de abril de 2026
Respuesta de DFS Furniture - Torquay
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Relaxed atmosphere to view excellent…
Relaxed atmosphere to view excellent range of sofas/ products. No pressure sales fior a good shopping experience.
11 de abril de 2026
Respuesta de DFS Furniture - Torquay
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Salespeople were kind and friendly did…
Salespeople were kind and friendly did not push me to buy anything I did not need
11 de abril de 2026
Respuesta de DFS Furniture - Torquay
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Really pleasant and helpful staff.
10 de abril de 2026
Respuesta de DFS Furniture - Torquay
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
A pleasant experience.…
On entering the store was asked if needed any help, then was allowed to browse without any pressure. Once I had made my choice the Salesman was very polite, helpful and explained everything clearly. The transaction was made without any fuss or hassle.
10 de abril de 2026
Respuesta de DFS Furniture - Torquay
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant
We visited the Torquay Willow store and were served by Sian, who was friendly, knowledgeable and made the whole experience really enjoyable — no pressure, just genuinely helpful. We found a sofa we loved that was available on express delivery, so it arrived within two weeks.
It's our first ever brand new sofa and we absolutely love it — it's beautiful. The delivery process was seamless too; we were kept informed right up until the van arrived, and the drivers were great. Really happy with the whole experience from start to finish. Would highly recommend!
28 de marzo de 2026
Respuesta de DFS Furniture - Torquay
Good morning Fern,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Made my purchase in Torquay branch…
Made my purchase in Torquay branch staff extremely helpful and knowledgeable great service thank you
1 de abril de 2026
Respuesta de DFS Furniture - Torquay
Good morning Irene,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Torquay
Good morning June,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
They were efficient and knowledgable…
They were efficient and knowledgable about the product
7 de abril de 2026
Respuesta de DFS Furniture - Torquay
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Respuesta de DFS Furniture - Torquay
Good morning Neil,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, we were offered help when we arrived but didn’t need it and we were left to browse. We were offered coffee which was a nice touch. When we were ready to order we had prompt and very good service. Good explanation on extras etc. finance and options were clearly explained. I was impressed with the man who took our order, he was knowledgeable & helpful and not pushy.
7 de abril de 2026
Respuesta de DFS Furniture - Torquay
Good morning Vicky,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Nice selection of furniture from prices…
Nice selection of furniture from prices to colours and fabrics
Staff very friendly and helpful
6 de abril de 2026
Respuesta de DFS Furniture - Torquay
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Darren was very helpful.
6 de abril de 2026
Respuesta de DFS Furniture - Torquay
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Respuesta de DFS Furniture - Torquay
Good morning Richard,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good range of beautiful stylish products
The range of furniture was excellent and eventually with the help of a polite young lady I chose a sofa and reclining chair in the colour of my choice. I am very happy with DFS today and will highly recommend them
6 de abril de 2026
Respuesta de DFS Furniture - Torquay
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Darren the salesman was very helpful
Darren the salesman was very helpful. Allowed me to take a colour swatch sample home to make sure the colour was right. No pressure. Very good.
4 de abril de 2026
Respuesta de DFS Furniture - Torquay
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
No waiting and good service
4 de abril de 2026
Respuesta de DFS Furniture - Torquay
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Really happy with service
Really happy with service, great explanation of process for order and what to expect. Sofas look great too!
3 de abril de 2026
Respuesta de DFS Furniture - Torquay
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
World-class!
This was our first experience buying a sofa, and we just had to choose DFS. Fortunately, Rachel (or Rachael!) made us feel right at home. She was fantastic, answered any questions we had, and gave us her advice. It was down to her as to why we purchased the sofa there and then! A natural-born salesperson, but a lovely person at heart too.
3 de abril de 2026
Respuesta de DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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