Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Ver más
La empresa ha respondido
Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Ver más
La empresa ha respondido
Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Ver más
La empresa ha respondido
Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Longfield Road, TN2 3EW, Tunbridge Wells, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We was greeted upon entering then given space to look around which we found was good ! After making a decision and choosing a sofa we was given all the information we needed to go ahead with our decision with peace of mind. Alan was very helpful and friendly.

Respuesta de DFS Furniture - Tunbridge Wells
Staff so friendly and helpful, they did their level best to meet our requirement. We are please with our purchase because of the care the staff took with our request, we were made to feel welcome nothing to much trouble. Will recommend to anyone.

Respuesta de DFS Furniture - Tunbridge Wells
Alan Holt was informative and very nice, explained everything. Thank you
I was nervous but the experience was better than I imagined.

Respuesta de DFS Furniture - Tunbridge Wells
The salesman was friendly and helpful,very knowledgeable and not pushy. The other member of staff was very helpful and made it a very relaxing experience.

Respuesta de DFS Furniture - Tunbridge Wells
Never been to DFS before, but as soon as I walk d in the door was greeted by a young lady who was very welcoming asked if we needed help or just wanted to browse and call her if we had any questions, which I chose to do.
Very impressed by the selection of sofas, once I decided on one I liked, I said I would like some information and she asked for f I would like a coffee or any drink, sat with me and answered all my questions.
I have to say I was most impressed with her pleasant manner.
I have now placed my order, and she has assured me that I can track my order and not to hesitate calling her if I need any assistance. Well done an absolute pleasure shopping there.

Respuesta de DFS Furniture - Tunbridge Wells
Huge selection of sofas to choose from.
The staff were very helpful and friendly.
The whole process from choosing the perfect sofa to buying was simple and delivery was in pretty quick too.
Good experience.

Respuesta de DFS Furniture - Tunbridge Wells
Great service. Very friendly, helpful staff and knowledgeable staff.

Respuesta de DFS Furniture - Tunbridge Wells
Good friendly service in store, process very easy. Delivery tracker is excellent and delivered all good

Respuesta de DFS Furniture - Tunbridge Wells
The sales representative was very helpful and very efficient

Respuesta de DFS Furniture - Tunbridge Wells
Quick and easy furniture selection with help and advice without any sales pressure.
We’re confident we got the best options at the best price.

Respuesta de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells
Great service sorted order no problems, explained delivery etc. Company nows what it's doing.

Respuesta de DFS Furniture - Tunbridge Wells
Very positive experience and will use again

Respuesta de DFS Furniture - Tunbridge Wells
Kay was fantastic. She really listened to our requirements and made the whole process of choosing a sofa enjoyable and stress-free. She was knowledgeable, friendly and never made us feel rushed.
Kay was helping at the Tunbridge Wells store from the Sidcup branch and we're so glad we had her looking after us. She is a real asset to DFS, and her excellent customer service made all the difference.

Respuesta de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells
Alan at Tunbridge wells was kind attentive, funny, personal, listened to our questions and got everything done quickly and smoothly. And told us all the info we needed. The whole experience was 10 out of 10 looking forward to receiving my sofa.

Respuesta de DFS Furniture - Tunbridge Wells
From time we got in showroom till we left very professional staff thank you

Respuesta de DFS Furniture - Tunbridge Wells
staff were very welcoming and took the time to explain sofas, materials and fabrics etc

Respuesta de DFS Furniture - Tunbridge Wells
I walked into the store spontaneously and was just browsing when Temi approached me. He asked what I was looking for, and I told him I wanted a nice, comfortable sofa with a stool.
He took his time and patiently showed me different options and colours, even though my choices were quite limited. After nearly an hour, not only did I find exactly what I wanted, but I also purchased a glass living room table with a matching coffee table.
Temi is a great listener—patient, gentle, and welcoming. He made the whole shopping experience enjoyable, and I highly recommend him to anyone looking for excellent customer service.
Afsoon

Respuesta de DFS Furniture - Tunbridge Wells
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.