DFS Furniture - Tunbridge Wells Opiniones 

2937
TrustScore: 5 sobre 5

4,9

Longfield Road, TN2 3EW Tunbridge Wells, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Longfield Road, TN2 3EW, Tunbridge Wells, Reino Unido

  • 0333 999 9811

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(2937)

99.778 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We was greeted upon entering then given…

We was greeted upon entering then given space to look around which we found was good ! After making a decision and choosing a sofa we was given all the information we needed to go ahead with our decision with peace of mind. Alan was very helpful and friendly.

20 de julio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff so friendly and helpful

Staff so friendly and helpful, they did their level best to meet our requirement. We are please with our purchase because of the care the staff took with our request, we were made to feel welcome nothing to much trouble. Will recommend to anyone.

20 de julio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello Carol,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Alan Holt was informative and very…

Alan Holt was informative and very nice, explained everything. Thank you

I was nervous but the experience was better than I imagined.

18 de julio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful friendly staff

The salesman was friendly and helpful,very knowledgeable and not pushy. The other member of staff was very helpful and made it a very relaxing experience.

14 de julio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

A wonderful experience been to DFS before

Never been to DFS before, but as soon as I walk d in the door was greeted by a young lady who was very welcoming asked if we needed help or just wanted to browse and call her if we had any questions, which I chose to do.
Very impressed by the selection of sofas, once I decided on one I liked, I said I would like some information and she asked for f I would like a coffee or any drink, sat with me and answered all my questions.
I have to say I was most impressed with her pleasant manner.
I have now placed my order, and she has assured me that I can track my order and not to hesitate calling her if I need any assistance. Well done an absolute pleasure shopping there.

15 de julio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Definitely recommend

Huge selection of sofas to choose from.
The staff were very helpful and friendly.
The whole process from choosing the perfect sofa to buying was simple and delivery was in pretty quick too.
Good experience.

29 de diciembre de 2025
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service. Very friendly, helpful staff and knowledgeable staff.

11 de julio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good friendly service in store

Good friendly service in store, process very easy. Delivery tracker is excellent and delivered all good

3 de julio de 2026
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Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The sales representative was very…

The sales representative was very helpful and very efficient

10 de julio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly service with good advice and no pressure

Quick and easy furniture selection with help and advice without any sales pressure.
We’re confident we got the best options at the best price.

8 de julio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

DFS sofas

Great service sorted order no problems, explained delivery etc. Company nows what it's doing.

6 de julio de 2026
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Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Kay was fantastic

Kay was fantastic. She really listened to our requirements and made the whole process of choosing a sofa enjoyable and stress-free. She was knowledgeable, friendly and never made us feel rushed.
Kay was helping at the Tunbridge Wells store from the Sidcup branch and we're so glad we had her looking after us. She is a real asset to DFS, and her excellent customer service made all the difference.

27 de junio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

We're really grateful you shared this amazing 5* review. We are glad to hear that Kay helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The customer service was excellent…

The customer service was excellent thanks

3 de julio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Alan

Alan at Tunbridge wells was kind attentive, funny, personal, listened to our questions and got everything done quickly and smoothly. And told us all the info we needed. The whole experience was 10 out of 10 looking forward to receiving my sofa.

24 de junio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good service

Good service

29 de junio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

From time we got in showroom till we…

From time we got in showroom till we left very professional staff thank you

28 de junio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

very warm and inviting

staff were very welcoming and took the time to explain sofas, materials and fabrics etc

27 de junio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

I walked into the store spontaneously and was just browsing when Temi approached me. He asked what I was looking for, and I told him I wanted a nice, comfortable sofa with a stool.

He took his time and patiently showed me different options and colours, even though my choices were quite limited. After nearly an hour, not only did I find exactly what I wanted, but I also purchased a glass living room table with a matching coffee table.

Temi is a great listener—patient, gentle, and welcoming. He made the whole shopping experience enjoyable, and I highly recommend him to anyone looking for excellent customer service.

Afsoon

26 de junio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Temi met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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