DFS Furniture - Wednesbury Opiniones 

5647
TrustScore: 5 sobre 5

4,9

Axletree Way, Gallagher Shopping Park, WS10 9QY Wednesbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... Ver más

Valorada con 5 estrellas sobre 5

Our purchase was hassle free and our options were broken down simply and professionally by advisor “jet” no fuss no oversell just facts and figures delivered as they should be. Keep doing what your... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely experience from start to finish. We were welcomed by Matthew the branch manager of DFS Wednesbury. We found a sofa that we really liked, and he talked us through all the specifics and even gave... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff were fantastic. We visited a number of different DFS stores & we’re never pressured or ‘bothered’ whilst looking. We purchased for Fareem. He was thorough and kind and listened to what we need... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Reino Unido

  • 0333 999 9525

4,9

Excelente

TrustScore: 5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(5647)

93.032 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lovely staff

Lovely staff. The lady who helped me was so helpful. She explained everything. She didn’t rush me or make me feel pressured into making a decision as some salespeople do. Just wish I’d got her name.

21 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

New Sofa Order

We recently ordered a sofa from DFS and received outstanding service from Poppy. From the moment we walked into the showroom, she was friendly, knowledgeable, and genuinely interested in helping us find the perfect sofa for our home.
Poppy took the time to understand exactly what we were looking for, patiently answered all of our questions, and guided us through the various options without ever making us feel pressured. Her product knowledge was excellent, and she made the whole purchasing process smooth, easy, and enjoyable.
What really stood out was her professionalism combined with her warm and approachable manner. She went above and beyond to ensure we were confident in our decision and made us feel like valued customers throughout.
A huge thank you to Poppy for making our sofa-buying experience such a positive one. She is a real credit to DFS, and we wouldn't hesitate to recommend her to anyone looking for exceptional customer service. Thank you again Poppy… Sandra & Colin M 😊

20 de agosto de 2026
Opinión espontánea
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Poppy met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sofa order

We ordered our sofa from DFS today and received outstanding service from Poppy. From the moment we walked into the showroom, she was friendly, knowledgeable, and genuinely interested in helping us with our sofa choice.
Poppy took the time to understand exactly what we were looking for, patiently answered all of our questions, and guided us through the process. Her product knowledge was excellent, and she made the whole purchasing process smooth, easy, and enjoyable.
What really stood out was her professionalism combined with her warm and approachable manner. She went above and beyond to ensure we were confident in our decision and made us feel like valued customers throughout.
A huge thank you to Poppy for making our sofa-buying experience such a positive one. She is a real credit to DFS, and we wouldn't hesitate to recommend her to anyone looking for exceptional customer service. Thanks again Poppy…Colin and Sandra M

20 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Poppy met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

very positive experience we were well…

very positive experience we were well looked after thank you all

13 de junio de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The gentleman was Very helpful

The gentleman was Very helpful
I have mobility issues and the staff member made sure we were seated and offered refreshments and helped choose the perfect settee

19 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Hello Pat,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service from

Excellent customer service from
Farhim soon as I entered the store explained everything cleary and left happy with my purchase.

19 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

I’d just like to say how impressed I…

I’d just like to say how impressed I was with the service I received when buying my sofa from DFS. Jeetendra who helped me was absolutely brilliant from start to finish. He was extremely helpful, friendly and knowledgeable, and made the whole experience really easy and enjoyable.
There was no pressure at all, and he took the time to explain everything clearly and make sure I was happy with my choice. He genuinely went above and beyond to help, which made such a difference.
Excellent customer service and a real credit to DFS. I couldn’t have asked for a better experience and would definitely recommend DFS to others.

18 de agosto de 2026
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Respuesta de DFS Furniture - Wednesbury

Hello Stephen,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had a great experience shopping for…

We had a great experience shopping for our new sofas at DFS. Anand approached us in a very friendly and welcoming way and greeted us. He understood what we were looking for and what could fit nicely in the space that we had. He went through the options with great patience and explained everything very well.

17 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent Customer Service from Jet…

Our sales advisor at DFS Wednesbury was Jet.
Jet was professional, friendly and extremely knowledgeable, and he made the whole experience really enjoyable.

What stood out the most to my husband and me was that he wasn't pushy at all and never made us feel pressured into making a sale. He gave us information and advice we needed while allowing us the time and space to make our own decision. Excellent customer service - thank you, Jet!

17 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

very helpful and patient

very helpful and patient. Took the time to explain everything clearly and carefully.

17 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Easy shopping

Walked in and greeted by staff but not followed around or given the hard sell. Assistance was provided on request-which I liked! Jon was an absolute gentleman, didn't rush me to make any decisions, provided an abundance of information that I needed and made sure I was happy with everything before going through with an order.

17 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Upon arrival to dfs I was greeted with…

Upon arrival to dfs I was greeted with a warm welcome, as I looked around and found the sofa that i wanted Anand was happy to help.
Anand offered me a hot drink before we sat down and he explain everything I needed to know. He was very helpful and made my decision an easy one.
Thank you Amand

3 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service

16 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Thank you DFS Wednesbury

Thank you DFS Wednesbury, choosing and buying our new corner sofa and chair was so easy, thank you Jet for your help.

16 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our experience from start to finish was…

Our experience from start to finish was amazing, we went in a day before we were planning to buy a sofa and Baly was very helpful, we then went back to baly the next day to purchase and he went above and beyond for us! He made us feel very comfortable and explained everything to us very clearly. We couldn’t have asked for a better experience!

15 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

It all went as planned

It all went as planned, the time of delivery and the delivery guys where fantastic

7 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, we went into store on Wednesday and was greeted by Nafisa from the first conversation we had she went above and beyond to try and meet our expectations and exactly what we were looking for. Nothing was too much trouble and helped us find everything we wanted. We then went back on Monday to order our new sofa, Nafisa was Friendly, polite, professional and really good at her job. Would definitely recommend people to go in and see Nafisa.

10 de agosto de 2026
Logotipo de DFS Furniture - Wednesbury

Respuesta de DFS Furniture - Wednesbury

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Nafisa met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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