Customer service was excellent. Always checking in and never pushed us into purchasing anything. Gave us time to think and come back when decided. Very kind, friendly and welcoming.
La empresa ha respondido
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Consulta las opiniones de los clientes
The sales assistant was so welcoming and very knowledgeable. He gave us space when we needed to discuss things and he made the experience a fabulous one. Nothing was too much trouble for him. He mad... Ver más
La empresa ha respondido
Barney was amazing! Helped us find the perfect sofa and despite us not being able to purchase for a couple of weeks we came back and waited for him specifically to be available as he was so kind and k... Ver más
La empresa ha respondido
Relaxed, no pressure sales Emily and the team were polite, informative and very efficient. We were given space (and coffee) when we required some time to reflect and discuss options privately and did... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Stirling Road, Unit 1A, YO30 4XZ, York, Reino Unido
- 0333 999 9849
4,9
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
JUST BRILLIANT
JUST BRILLIANT
JUST ANNOYING I WAS QUOTED A LESSER PRICE FOR THE FURNITURE INSURANCE AT THE TIME OF COMPLETING ORDER,WOULD THIS PRICE HAVE BEEN QUOTED AT THE START OF THE ORDER I WOULD HAVE BOUGHT IT ! FELT I WAS GETTING CHEATED,NO SECOND CHANCE,OTHER THAN THAT ALL IS WELL
26 de julio de 2026
Respuesta de DFS Furniture - York
Good Morning,
Thank you for taking the time to share your review and feedback with us.
If you would like to discuss this order or have any further queries that have not been discussed already please let us know on 0333 9999 777.
Kind Regards,
Jordan
DFS Central Customer Support
Fenella was extremely helpful and…
Fenella was extremely helpful and answered all our questions whilst getting my new sofa! Highly recommend!
26 de julio de 2026
Respuesta de DFS Furniture - York
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Brilliant customer service from online
Brilliant customer service from online. Called me the following day when asked and answered my query.
18 de julio de 2026
Respuesta de DFS Furniture - York
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Guy was sound thank you
Guy was sound thank you. Really helpful. Explained everything well. Amazing service
25 de julio de 2026
Respuesta de DFS Furniture - York
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Clifton Moor Experience
The two ladies who helped me choose, and customise my sofa were great! They were friendly and explained everything extremely well
23 de julio de 2026
Respuesta de DFS Furniture - York
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service friendly assistant…
Excellent service friendly assistant was given all relevant information about my item I purchased
16 de julio de 2026
Respuesta de DFS Furniture - York
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff were knowledgable and processs…
Staff were knowledgable and processs was easy and painless.
21 de julio de 2026
Respuesta de DFS Furniture - York
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Extremely helpful and friendly staff
Extremely helpful and friendly staff. Not pushy in any way. A stress free experience
15 de junio de 2026
Respuesta de DFS Furniture - York
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Made to feel welcome
Made to feel welcome. Very knowledgeable about sofa's I was interested in. Staff polite and very obliging.
21 de julio de 2026
Respuesta de DFS Furniture - York
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
No pressure and once we decided the…
No pressure and once we decided the salesperson had great product knowledge and helped us decide exactly what we wanted.
21 de julio de 2026
Respuesta de DFS Furniture - York
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - York
Hello Debbie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Listened to our requirements abd then…
Listened to our requirements abd then showed us all tge options. Was very helpful explaining the information to my partner with light loss
20 de julio de 2026
Respuesta de DFS Furniture - York
Hello Jenny,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Stephanie was excellent
18 de julio de 2026
Respuesta de DFS Furniture - York
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Was very satisfied with the service we…
Was very satisfied with the service we got. Able to look round at our leisure
No hasel from anyone. The staff were helpful and very friendly
19 de julio de 2026
Opinión espontánea
Respuesta de DFS Furniture - York
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - York
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
We can recommend DFS
The staff were very helpful and explained everything that we wanted to know.
19 de julio de 2026
Respuesta de DFS Furniture - York
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Happy with the service
Your staff member was very friendly and could answer all my questions
19 de julio de 2026
Respuesta de DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - York
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Fenella was very helpful. She explained all the products and services thoroughly. She also made us feel at ease. it was a pleasant experience and would recommend dfs friends and family. And would definately use again.
18 de julio de 2026
Respuesta de DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff help.
18 de julio de 2026
Respuesta de DFS Furniture - York
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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