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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

kjøpte et funksjonell diamant maleri perle oppbevaringsboks (32 * 22 * 7 cm) mistet sporingsnummeret og kvitering og det meste for og kunne følge med, trudde rett og slett at eg hadde tapt pakke og pe... Ver más

Valorada con 4 estrellas sobre 5

I had an issue with missing beads. I reached out to customer service. They replied in a timely fashion and help to fix the problem.

Valorada con 5 estrellas sobre 5

Excellent such wonderful items. So very happy with the lovely designs. I love Thomas Kinkade paintings and I actually found some on the website. Hopefully I will get one or two for Christmas. T... Ver más

Valorada con 5 estrellas sobre 5

This company is legit. Customer service is A+. Quality of the prints are excellent, nice & tacky. The gem stones, specially the rhinestones, are cut beautifully. Fast processing & shipping.... Ver más

4,5

Excelente

TrustScore: 4.5 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(131)

1 opinión en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I had a concern regarding my order

I had a concern regarding my order and I contacted Diamondpainting and the kind customer service person promptly replied and assured me my order was on its way and sure enough, I should have it in a couple days! Thank you.

30 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had 4 orders going at the same time

I had 4 orders going at the same time. One of them was lost in shipping and they are repalcing it. The communication at all times leading to this resolution was amazing. Even though I was also traking the events and speaking with the US delivery company, Diamond Painting did the same and kept me informed. Every time I e mailed, I got a response back withing 24 hours. I am a customer for ever and I will definitely recommend them to anyone who wants to buy from them. I await the last order plus the replacement order. Thank you very much

15 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered from this company before

I ordered from this company before.
They have good products. This time I forgot to put in my street address and they contacted me. And it was as simple as sending back an email. Will definitely buy from here again.

14 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brand new and loved

They're brand new company that I'd only just heard about moments before I placed an order my boyfriend and I were curious about what kind of paintings they had I said okay love pick out a painting you'd like to have hang in your wall and we'll buy it together and I'll do it and you know decorate your house he found this beautiful blue and purple lion and I ordered it it came it's wonderful it's beautiful and with it came and extra Diamond painting gift I was so happy to receive that extra Diamond painting and it just so happened to be perfectly picked out from a show from my childhood The Simpsons ain't can't wait to order from this company again

22 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lost A Great New Loyal Customer

I’m a prospective customer and I had 9 diamond paintings in my cart to purchase. There was another kit I wanted to buy but it wouldn’t add to my cart even though there wasn’t any notice about it being out of stock. I sent an email to the company as well as sending a screenshot of the item. I verified the support email 3 times before sending it and it stated the email address I got off their site didn’t exist. I’m not buying from a company like this when there are so many other reputable companies out there.

3 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Missing DMC color chart

I contacted customer service about a DMC color chart on a particular diamond painting that I have purchased 3 of. They were able to contact the supplier and was able to provide the missing color chart as requested.

12 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience has been fabulous

My experience has been fabulous. I placed an order in early March. I kept checking and it never shipped. Contacted customer service and they got on it right away. They found out that one of the items I ordered was out of stock and quickly let me know, I ordered something else and my order is now being shipped. Great job.

15 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The size ordered was out of stock

The size ordered was out of stock. They were great to work with on the issue and offered the next size bigger at no extra charge. Wonderful customer service and stayed in touch/answered emails in a very timely manner.

14 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, understanding and quick response to my e mails. Will defently be ordering more in the near future.. great company...

3 de abril de 2022
Opinión espontánea

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