We had a great experience with Maria in their Cork store when purchasing a new tv. She went above and beyond to make sure we left with the best tv for us and even helped us figure out how we would get... Ver más
La empresa ha respondido
Unit B, Turners Cross Retail Park, T12 KR76 Kinsale , IE
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We had a great experience with Maria in their Cork store when purchasing a new tv. She went above and beyond to make sure we left with the best tv for us and even helped us figure out how we would get... Ver más
La empresa ha respondido
I was served by an excellent enthusiastic chap called Callum. I was stuck for a kitchen extractor in a rental apartment. It was bank holiday and not a lot of places were open. He got me the best price... Ver más
La empresa ha respondido
Lucas in DID Electrical Turners Cross was very nice and accommodating during my visit. He did his best to answer all my questions and made sure I was taken care of the entire time. Really appreciated... Ver más
La empresa ha respondido
Dealt with two gentlemen, finalised the sale with Colm. Knowledgeable, friendly and prompt service from the team here. Helped me find everything I was looking for and went above and beyond with reccom... Ver más
La empresa ha respondido
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
Escrito por la empresa
Our price promise
Unit B, Turners Cross Retail Park, T12 KR76, Kinsale , Irlanda
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent help and advice from Maria in the Cork store when buying a coffee machine. I would recommend

Respuesta de DID Electrical - Cork
Had an extremely positive experience in DID cork, all thanks to Maria. She was very welcoming and had an extensive breath of knowledge on all the appliances (both big and small) we were looking for some advice on. She also walked through the delivery and installation process which definitely helped the process go extremely smooth. If you’re looking for good customer service with knowledge of all the appliances, pros and cons of different selections and non-biased recommendations, I would recommend Maria.

Respuesta de DID Electrical - Cork
Lucas in DID Electrical Turners Cross was very nice and accommodating during my visit. He did his best to answer all my questions and made sure I was taken care of the entire time. Really appreciated his patience and professionalism.

Respuesta de DID Electrical - Cork
Really poor attitudes from sales guys at till in Cork store. I hate when you’re made feel like they’re doing you a favour by taking your money. I appreciate there’s zero customer service training done but being pleasant in an interfacing retail environment should be instinctive even if its for show.
I ordered and paid for a number of items in the Turners Cross Store in Cork in April.
They were to be delivered from the store in kilkenny on Tuesday of this week however I went to the store went and picked up two of the items last Saturday.
One item needed to be delivered a small fridge/ freezer which was still to arrive on Tuesday to my mother's address.
Wednesday morning I went into the kilkenny store to ask why it wasn't delivered to be told not it was stock but the sales assistant assured me she would sort something out she was lovely couldn't say otherwise..
However I rang this morning again to check up on it to be told they don't have them anymore..I'm very disappointed as when I paid for it 1st day I was told it was on hold and would not be sold.
I was offered a fridge without a small freezer but it's of no use to me.
I know I will get a refund just not very good customer care.
Rang to check if item was in stock,it was and Andrew had it kept behind the counter, very helpful and efficient.

Respuesta de DID Electrical - Cork
Great service from the young man who served me in turners cross this evening. Very helpful and polite

Respuesta de DID Electrical - Cork
I bought a Henry hoover on Friday evening at the turners cross, cork location and was able to get it price matched! Brilliant for a first time buyer and wanting to purchase from an Irish company.

Respuesta de DID Electrical - Cork
We had a great experience with Maria in their Cork store when purchasing a new tv. She went above and beyond to make sure we left with the best tv for us and even helped us figure out how we would get it home as quickly as possible when it wouldn’t fit in the car! 10/10 service from her, would recommend the customer service to anyone! Thanks again Maria!

Respuesta de DID Electrical - Cork
I was served by an excellent enthusiastic chap called Callum. I was stuck for a kitchen extractor in a rental apartment. It was bank holiday and not a lot of places were open. He got me the best price and took the time to show me what was in store. All installed now and no smells in the kitchen anymore

Respuesta de DID Electrical - Cork
Bought an air fryer and a robot hoover here. The team we dealt were extremely informative and honest. Made asking the silly questions easy. Would definitely recommend

Respuesta de DID Electrical - Cork
Visited the Turners cross premises, purchased what I wanted but when I got home I found it was not the right size, went back straight away to get a refund and there was no problem what so ever, staff were very friendly and helpful, I have purchased a few items there and always found them helpful.

Respuesta de DID Electrical - Cork
Great service from Maria Cork

Respuesta de DID Electrical - Cork
Oisín was excellent to deal with and very accommodating. Was able to have a joke and smiled through the entire experience.

Respuesta de DID Electrical - Cork
As soon as I walked in the door, I was greeted by Denys who asked if I was looking for something, as soon as I mentioned I was looking for a laptop he brilliantly brought me through all the options and his recommendations. Excellent service

Respuesta de DID Electrical - Cork
Happy with our purchase. Staff are very accomodating

Respuesta de DID Electrical - Cork
Exceptional customer Service from Oisín in the turners cross store . Had an idea of what i wanted and despite it not being in stock he made sure to find it for me from another store and was super friendly without being over pushy (went in for a look at a cooker bought a cooker and a dishwasher 😂) This young man has a great future in sales ahead of him . Had brief interactions with other associates while there and all were positive . Store is clean and the staff are both approachable and knowlegeable .I will be back for sure

Respuesta de DID Electrical - Cork
Great service from Staff especially Maria.
Good range of well priced products

Respuesta de DID Electrical - Cork
Excellent customer service from Maria in Tirners Cross Cork

Respuesta de DID Electrical - Cork
Thanks to Callum in the store in Cork for his sage wisdom and advice in picking out an iron

Respuesta de DID Electrical - Cork
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.